All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2022

I've not necessarily followed best practice in building out site so ran into a few issues but the support team were very helpful!

Using app

5 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you so much for the review! We are glad to hear that our support team could help resolve the issues for you. Please do let us know if you have any further questions and we'll be happy to assist. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Jan. 28, 2022

Love the app, love the support. Very happy to recommend. I needed help at 9am UK time, and i had an answer within 5minutes. Really helpful.

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the review! 🎉 We are excited and super glad to hear that you are having a great experience with Shogun and the support team. We'll always look forward to assisting you and answering the questions in double-quick times. ☺ Thank you so much for the recommendation. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Jan. 26, 2022

Besides Shogun being a great application for page building, their customer service is outstanding at explanations, as well as communicating. I would very much like to showcase Kalen Christ who without, I would not have been able to use Shogun as easily.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you taking the time to leave a review. I will be sure to pass this feedback onto Kalen! Karl | Manager, Technical Support

5 / 5 Share

Jan. 26, 2022

One of the most important things is shogun's customer service, they are always very attentive, patient, respectful and fast in solving any problem

Using app

Over 2 years

Total reviews

6

Average rating

4.7

Developer Reply

Thanks so much for leaving a review! I'm very happy to hear that you've found our support to be an important part of the Shogun experience :) I will pass along your comments to the support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Jan. 26, 2022

App that makes building a nice webpage easy and if you just can't figure out why something is not going your way - Support answers fast, friendly and find a solution faster than you can get your next cup of coffee!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! So glad to hear that you've had a good experience with Shogun. I'll pass along your kind comments to the support team :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Jan. 22, 2022

I've been using this app to customize my page and the help team has been AMAZING with all my Q's! Fast. Easy to use and my site looks a million times better!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review, Chantal! 🎉 It was really great to communicate with you earlier. I'm happy to hear that Shogun has been easy to use and your site is looking amazing. We are always glad to assist you and help you make the most out of Shogun. 😊 Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Jan. 20, 2022

I was able to use the Shogun app to highlight something on our website. Without the app, I would not have been able to do this. I'm not even a Facebooker, and I found the app easy to use. I recommend!

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for taking the time to leave a review! It's awesome to hear that you had an easy time using Shogun Page Builder. Please just let us know if anything comes up :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Jan. 19, 2022

Very user friendly app to build a webpage. Support is also fantastic with super quick response time and resolution. Definitely recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thanks so much for taking the time to leave a review. So glad to hear that you had a quick response and resolution time from the support team. Thanks so much! Kalen | Team Lead, Support Shogun Page Builder

3 / 5 Share

July 21, 2023

Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel. I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time. Hopefully you guys will listen to this feedback and improve an already-great app. Thanks!

Store

JOCKBOX

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :) Thanks, Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Jan. 18, 2022

My experience with Shogun was very fantastic. The guy who helps me was super fast. Very excellent service customer.

Store

Bizou

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We are so happy to hear that you've had a pleasant experience with our support team. If there is anything else we can do to help, please don't hesitate to let us know :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Jan. 16, 2022

Probably the quickest and best customer service I have recieved for an online service. Further, the follow up response was a sunday evening GMT, so I was genuinely amazed and very pleased. Its details like this that keep me using a service and will be developing further with Shogun. A great app.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, Stephen! Thank you so much for the review. 🎉 It was really great to communicate with you earlier. Our support team is available 24/7 and we are always glad to assist you and help you make the most out of Shogun. We appreciate your honest feedback and look forward to assisting you in the future. 😊 Thanks! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Jan. 14, 2022

Shogun replied to my email within the hour, sent screenshots of where the issue could be on the page I was building, completely solved my problem. Great service and customer support! Thanks! Sam - minkinteriors.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the awesome review. We appreciate your honest feedback. We are always happy to share screenshots and video tutorials where possible as it helps to analyze and answer the questions easily. I'll be sure to share your feedback with the entire team. Let us know if there's anything else we can help with. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Jan. 13, 2022

I am working with Shogun to improve the website and it is working properly and as expected. The support team has been sterling in helping with questions and very patient. I am very happy with the help I've received.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear that the support team could help you with your questions! Please let us know if there is anything else that we can help you with. Karl | Manager, Technical Support

5 / 5 Share

Jan. 10, 2022

I used this app to create a custom page on a Shopify template. My template had some limited functionality on the subpages so this was perfect to expand my resources for creating custom pages. In addition, the support team is very helpful, and responds quickly whenever I have an issue.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for the review. We are excited to learn that Shogun has been helpful when it comes to creating custom pages. Thank you so much for the honest feedback. I'll be happy to share this with the entire support team and we'll look forward to assisting you again in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Jan. 10, 2022

Shogun is easy to use...AND, when you need help they are there quickly (an actual person)! I received a response to my question in about 30 minutes. Sweetan Mankotia actually created a video using the page I had built to show me how to easily fix the issue. Thanks so much for your help! I highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Tammy! Thank you so much for the review. It was great to communicate with you and I'm really glad that I could help answer the question and that the video was helpful. We sincerely appreciate the recommendation. 😊 Please do let us know if there's anything we can help with in the future. Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Dec. 25, 2021

The app is easy to use, has everything I need for building a blog. Customer support is great and works quick.

Using app

About 3 years

Total reviews

3

Average rating

4.3

Developer Reply

Thanks so much for leaving a review! I'm glad to hear that we have everything you need to build your blog and that you had a pleasant support experience. We're always around if you need a hand :) Happy Holidays, Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Dec. 22, 2021

The support team is great. If you do have an issue, they respond in a very reasonable amount of time and their replies are thoroughly helpful.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review! So glad to hear that you found our responses helpful and in a reasonable time frame. That's certainly what we aim for :) I'll pass along your comments to the whole support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Dec. 20, 2021

Have used Shogun on a couple sites now... product is solid and support is truly... supportive. Granular level of code-free control.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review. We're so glad to hear that you've had such a great experience with the app and support :) I'll pass along the kind comments to the team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Dec. 20, 2021

I love creating pages with this robust app. And when I accidentally deleted a page I needed after doing a bunch of work on it, support restored it for me!!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Tim! Thank you so much for the review. 🎉 I am glad to hear that you are having a great experience with Shogun while creating/designing your pages. 😊 We are always happy to assist. Please do let us know if there's anything we can help with in the future. Thanks! Sweetan | Team Lead | Support Shogun Page Builder

5 / 5 Share

Dec. 18, 2021

We used Shogun to make some improvements on our website and we are very happy so far. The technical support is extremely fast and helpful and deserve 5 stars!

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thanks a lot for the review. 😊 I'm glad to hear that Shogun has been helpful when it comes to making improvements to the pages on your store and that our support team was fast to answer your questions. Thank you so much for the love and your support. Sweetan | Team Lead | Support Shogun Page Builder