Shogun ‑ Landing Page Builder
Shogun - Page Builder for Shopify
Rating
4.7
feedback
1,987
chart
#635
All reviews
Review RSS Feed
Oct. 6, 2021
Shogun has great templates and buttons for all your needs and it's super customizable. The real star of the show here is their customer service though. Although the app is quite intuitive, this is not the sort of work I typically do and I needed *a lot* of help with my first page. Their support was incredible! They provided support through video sharing, ensuring that I knew exactly how to solve my problem. Highly recommend!
That's awesome to hear that we were able to video share some solutions! We try to share videos when it makes sense and we have the time to do so :) Thanks so much for the kind words! Kalen | Team Lead, Support Shogun Page Builder
Oct. 6, 2021
Justine was quick to answer my question and added extra information to help me understand, Great service.
I'm so glad to hear that Justine was able to help you with your question. Thanks for taking the time to leave a review :) Kalen | Team Lead, Support Shogun Page Builder
Oct. 1, 2021
I really tried to like it but it was not working properly. Images would not show and little bugs here and there. Maybe I have the wrong theme for this to work.
Hi there! My name is Joe from the Shogun Customer Support team. I can definitely understand your frustration about this and really want to thank you for bringing it to our attention. I attempted to reach out to you via phone but wasn’t able to get ahold of you. I’ve sent you an email as well and look forward to hearing back :) It's quite possible that the theme you've chosen to use in Shopify uses Javascript to display parts of the page. Having said that, the Shogun editor does not load Javascript by default since it can sometimes cause issues in the editor. This is very likely what was causing the loading issue that you were seeing. I’m confident that we can solve this from our end, but please keep in mind that we can only troubleshoot active accounts. I noticed that you've already uninstalled Shogun, but if you decide to give it another shot, we're more than happy to re-enable your trial once you reinstall the app (without having to choose a plan). We hope to have you back on the team soon and my sincerest apologies for any inconvenience this has caused! Please feel free to reach out to me if you ever have any other questions or concerns, and have a great weekend. :-) Joseph | Support Specialist Shogun Page Builder
Oct. 12, 2021
The app has some great features packed in. My issue with the app is that it is NOT plug and play with our Shopify theme (which is a default Brooklyn theme from the Shopify app store). Shogun support generally always blames the issues on the theme and tells us to talk to our developer, which is problematic because we don't have a developer on-staff. If I push hard enough they will get their technical team involved and resolve the issue for us, but it's always a 'one-time courtesy'. This app should work with the native Shopify themes out of the box, and if there are issues they should offer to resolve them without hassle. I like the app functions, and if the support improves they will receive a better rating (updated this from 1* to 3* based on improvement I've already seen).
Hey there, Adam! Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one. I apologize if you felt that we are placing the blame elsewhere or sharing pre-written responses. This is certainly not something we would like you to experience. We sincerely appreciate the feedback and would work on this. I see you have been in touch with my colleague, Lamberto to get this checked further. However, I have reached out to you in a separate email as well to learn more about the issue you are facing. I hope to hear back from you. Sweetan | Team Lead | Support
Sept. 30, 2021
The app is very useful. Not only you can operate it intuitively and create pages easily, but the support is also very speedy and kind. We use a lot of Shopify apps, but I think it's the best app.
Thank you for taking the time out of your day to leave us a review! Glad to hear that you are enjoying using Shogun! Karl | Manager, Technical Support
Sept. 30, 2021
I was having trouble making our returns policy page look good on mobile, I messaged Shogun help chat and within 4 hours, Lamberto Billones from support responded with multiple videos explanations and workarounds which were easy to follow and made our returns policy look mint! Thank you!
Thank you so much for your review! So happy to hear that Lamberto could help you out today! I'll be sure that he receives your kind words :) Karl | Manager, Technical Support
Sept. 28, 2021
This app works very well when I use it for Facebook ads! Does this work with Tiktok also? I want to try it there.
Thanks so much for taking the time to leave a review! Glad to hear that Shogun Page Builder is working well in combination with your Facebook ads. I'm not sure I fully understand your question in regards to Tiktok. You can absolutely design your pages so that they are optimized for mobile :) Kalen | Team Lead, Support Shogun Page Builder
Sept. 27, 2021
Monique, the lady who helped me was awesome. She was patient and responded in a timely manner and gave clear, succinct instruction.
Hello there! Thank you for the review. Monique is indeed awesome. Glad to hear she could help. I'll be happy to pass along your message to her. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support
Sept. 24, 2021
Great app, great customer service. The perfect tool for building landing pages and more. One of those rare Shopify apps that works as expected out of the box, with no major shortcomings. Customer service is quick and helpful in their responses. Bravo!
Thank you so much for taking the time to write a review! So happy to hear that you consider Shogun a rare app that works as expected out of the box :) That is very high praise! Kalen | Team Lead, Support Shogun Page Builder
Sept. 24, 2021
Amazing customer service and very user-friendly - would definitely recommend for anyone looking to easily edit their site pages!
Thanks for the review. I'm glad to hear that you are having a great experience with Shogun. We appreciate the recommendation. Sweetan | Team Lead | Support
Sept. 23, 2021
We love this app! It has fit our needs so well and their support team is fantastic. Andre was quick and helpful when I had a very specific question! Definitely would recommend.
Thanks so much for leaving a review. I'm glad to hear you had a good experience with Andre. Please let us know if you have any other support inquiries that we can assist with :) Kalen | Team Lead, Support Shogun Page Builder
Sept. 23, 2021
Good app, with a lot of design possibilities. Easy to create, and a customer service really helpful. Thank you !
Thanks so much for taking the time to leave a review! I'm so happy to hear that you've had an easy time with the creative process. I'll pass along your kind comments to the whole support team :) Kalen | Team Lead, Support Shogun Page Builder
Sept. 22, 2021
A really great app, super easy to build landing pages! I can't wait until they add more layouts and themes but so far I have been working with a couple that have been so beautiful. Their customer support is the absolute best! They reply so so quickly every time and I'm in a totally different time zone.
So glad to hear that the team could help you out and that you are enjoying using Shogun! We have a 24/7 support team to ensure that we are always around to help 💪 Thank you for your review! Karl | Manager, Technical Support
Sept. 20, 2021
We're big fans of Shogun. Personally, I think Shopify should by them so they have a native page editor. Shogun solves all of these issues and has a ton of features.
Thank you so much for your review! Glad to hear that you are liking Shogun! Let us know if you ever need any assistance. :) Karl | Manager, Technical Support
Sept. 16, 2021
Best site design platform on Shopify. Many areas to improve upon, but overall beats out the rest of the apps available. I foresee them, with their great team, continually improving upon the app though, so I will remain a happy customer! :D
Hi there! Thank you for the review. We appreciate the kind words and the feedback. We are glad to hear that we could offer such a positive experience to you and we'll continue to do the same. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support
Sept. 15, 2021
Shogun is a great app for any digital marketers who want to be independent in creating custom pages easily. Their CMS makes it easy to customize any pages with deep details. Even if, at first, the platform might seem a bit complicated to use, Shogun has a 5 star customer service, always available and fast at getting back to you - special mention to Rhys who is always so kind and helpful! Would highly recommend.
Hey there! Thank you so much for the awesome feedback and review. We are glad to hear that you are having a great experience with Shogun and that our support team could help. I'll also be happy to pass along your message to Rhys. Thank you so much for the recommendation. Sweetan | Team Lead | Support
Sept. 11, 2021
Support is second to none...consistent, fast, accurate!!! James Power and Lamberto Billones are rockstars in my book.
Hi there! Thank you so much for the review. I'm really glad to hear that you are enjoying Shogun and our support team could help. Lamberto and James certainly are rockstars and I'll be happy to pass along the message to them. Sweetan | Team Lead | Support
Sept. 11, 2021
even I dont have any background in making website it didn't take me to learn too much to build site. Great app with great support. thanks to the crew who help me to solve the problem in seconds. thank you, Shogun
Hey there, Serdar! Thanks for the review. 🎉 It was really great to communicate with you. I am glad to hear that our Support team could help and you are having a good experience. Please let us know if we can help with anything else. 🙂 Sweetan | Team Lead | Support
Sept. 8, 2021
The app makes it easy to build pages! The support team via live chat is there to help if you ever get stuck. Highly recommended.
Hello there! We greatly appreciate you taking the time and leaving us a review. I am glad that the support team could help and I'll be happy to share your feedback. Please reach out to us if you have any questions. 🙂 Sweetan | Team Lead | Support
Sept. 6, 2021
I am a brand new user to shogun and I have a steep learning curve ahead of me. I had a question about editing pages in shogun versus shopify, and not only did I get my question answered by a customer service rep in less than 5min, but the fix was extremely simple.
Hey there! Thank you so much for the review and the feedback. We strive to share a resolution as fast as we can. I am glad to hear that you are having a good experience with Shogun. Sweetan | Team Lead | Support