Shogun ‑ Landing Page Builder
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I played with this app for 5 minutes on an existing product page. I didn't get the results I wanted and I went to delete the page in Shogun so I could start over. It ended up unpublishing the product page in my site and there is no option in the Shopify backend to republish it even though it is listed as Active. I had to call Shopify support who told me that there is Shogun code in the product page that the developer will have to delete and that there is nothing she can do to help me. Horrible experience. Apps should add functionality to your site, not ruin it.
Hey Katie, So sorry that you had this experience with Shogun Page Builder. I'm glad that we could get this all sorted over the phone. We can certainly learn and improve from this experience. I will speak with my team and we will brainstorm some ideas for making product imports and reverts more natural for new users. If you have any other questions or if anything strange occurs, please let us know. We have 24/7 support here to help you. Thanks so much for your understanding :) Kalen | Team Lead, Support Shogun Page Builder
Best support I have experienced on any shopify app, these guys are great at not just giving you an answer but going the extra mile to help you. Id recommend this app if you are looking to stand out and make custom pages/content for your website.
Thanks so much for the kind words! We strive to provide the best support experience possible, so we are so happy to hear that you feel we went the extra mile :) I'll pass along your comments to the whole support team. Kalen | Team Lead, Support Shogun Page Builder
Shogun has been fantastic. It is quite easy to use design pages that look beautiful and achieve the goals we have in mind. Even better than the tool itself has been the customer support...it is simply one of the most helpful support services I have ever experienced. They reply very fast and always with solutions to the problems you have. I have reached them many times and every time they sorted my problem. Their service is miles better than Shopify's own service, so I can only highly recommend this product! Thanks to all the Shogun team for all the great work they are doing. I am really looking forward to see your Front End solution become available to small businesses and entrepreneurs.
Thank you so much for the amazing review. I'm so glad to hear that you had such a good experience with the app and with our support team. I will pass along your kind words to the team. Kalen | Team Lead, Support Shogun Page Builder
Just started with Shogun and the builder seems really solid and effective ! Every time I have a question, support team answers really quickly even on sundays. For now, I REALLY recommand this app !
Hey there! Thanks for the review! Thank you for the recommendation. I am glad that you are enjoying Shogun and our team could help. Our support team is always available to assist you. 🙂 Sweetan | Team Lead | Support
Absolutely love Shogun, using it for just about all our pages and can definitely see the opportunity to use it for more. Outstanding customer service as well. Would totally recommend this app.
Hey there! Thanks for the review. 🎉 I am glad to hear that you are enjoying Shogun and having such an awesome experience with the app and our support. Thank you so much for the recommendation. Sweetan | Team Lead | Support
powerful page builder that can really help make your website stand out. would like it to have more default sections for easier customisation rather than building from scratch, but otherwise a very good app
Thank you so much for your review! 🎉 Really glad to hear that Shogun has been helpful to make your store stand out. We also appreciate your feedback on having more default sections. We do have pre-made page sections called Blocks. If you haven't tried them, these can be found in the editor. 🙂 I'm also happy to share your feedback with the team. Please let us know if you need any assistance in the future. Sweetan | Team Lead | Support
Customer service is excellent! I had an issue on one of my ShoGun pages and within minutes they helped resolve the issue. Great app!!!
Thank you so much for your review. I'm happy to hear that the team responded to your questions within minutes and that you are having such an amazing experience. Please do let us know if we can help with anything else in the future. Sweetan | Team Lead | Support
I was sooooo impressed with the customer service I received when I was trying to set up my first landing page. They responses were so quick, and I really appreciated the little videos that were sent - the details were excellent! Can't wait to see what else I can do with this app!
Hello there! Thank you so much for the review. I'm really glad to hear you had a great experience while building your first landing page. We aim to be as supportive as we can and I am happy to hear that the tutorial videos were useful. Please do let us know if we can be of any further assistance! 😊 Sweetan | Team Lead | Support
This is an amazing app to customise your store. And customer service is fast and efficient. Highly recommend.
Hey there! Thank you for your review and feedback. I'm happy to hear that Shogun has been helpful in customizing your store and our support team could help. Please let us know if there's anything we can assist with in the future. 🙂 Sweetan | Team Lead | Support
The best customer service!!! Thank you Lynsey. So appreciated you taking the time to answer all our questions and even recording mini video tutorials that showed me exactly how to fix the issues that came up. Felt very cared for. Shogun is the best!
Hey there! Thank you so much for the review. 🎉 We are glad to hear that you are enjoying Shogun and having a good experience. I'll be happy to pass along your feedback to Lynsey and the support team. 😊 Let us know if we can help you with anything else. Sweetan | Team Lead | Support
Shogun page builder has been very helpful in building custom pages for our Shopify website and I highly recommend it for all your page building needs. We had a small issue with one of the elements not displaying correctly but their support was quick and fixed the issue no problem! One thing that I would like to see in future updates are more page elements.
I'm so glad to hear that Shogun Page Builder has been helpful in your page building journey. That's fantastic that our support team was able to help resolve the issue quickly. If you have any suggestions for future page elements, please let our support team know. We'd be happy to make a feature request on your behalf :) Kalen | Team Lead, Support Shogun Page Builder
Finally an app that allows us to do what we want! Still testing it but already created my first page and it's cool.
I'm so glad that Shogun Page Builder is providing you the tools that you need to build your store your way :) If you need any help along the way, please don't hesitate to reach out to our support team. Kalen | Team Lead, Support Shogun Page Builder
We've had a great experience with Shogun. It's allowed us to customize our website more than the theme allows, but the real reason for the 5 star review is their support team. They are responsive, helpful and go above and beyond when I have issues (they have even provided solutions to issues that aren't shogun's fault).
Hello there! Thanks a lot for the review. We sincerely appreciate your feedback. 🎉 We are happy to hear that you are having a good experience with Shogun and the team could help you. Please do let us know if we can be of any further assistance! 😊 Sweetan | Team Lead | Support
If you don't want people to use a free plan just say it directly. After I install your App, it just directed me to the Payment option...LOL I have spent lots of time with your Live Chat assistant or a sale keep persuading me to purchase your plan. BUT I keep mentioning if I don't get to use your App in the firsthand, how can I decide to upgrade or not? Still waiting for your team to give me a resolution but not keep selling me plans that I don't know how to use your App yet Such disappointed and not recommend anyone to install.
Hello, Stanley! We thank you for sharing your honest feedback with us. I apologize for the inconvenience and for the confusion. Our free plan is currently, only available to new users and this is also noted on our app store page. However, we understand the frustration if this was missed. We have shared the feedback with our team. Shogun was first installed in your store a couple of years ago. However, I could see our support team reached out to you via email and also spoke to you and shared information on how we can help you to give Shogun a try again. Please don't hesitate to reply back to us so that we can ensure you have a positive experience with Shogun. 🙂 Sweetan | Team Lead | Support
I love this app. Using it for over a year. Tried other page builders but wasn't satisfied. Whenever you can't figure something out, Shogun support is insanely quick and always guides me. Can't stress it enough, just install it.
Thank you so much for your review and for being with us for a year! So happy to hear that the team could help you out. :) Karl | Team Lead, Technical Support
Their support team was extremely helpful and quick to respond when I was having trouble with a layout issue. They even provided a video guide, using the page I was working on, to show me what I needed to fix. Would definitely recommend!
Thanks so much for leaving a review! We love to send video walk-throughs when volumes aren't too high and it makes sense to do so. I'm so glad to hear that you've had a good experience. I'll pass along your comments to Colby and the whole support team :) Kalen | Team Lead, Support Shogun Page Builder
Shogun is a great tool! Wonderful for making changes that Shopify doesn't have natively. The support staff are dedicated to helping the customer, James Power was especially good to us.
Hi, Thank you so much for the review! I'm happy to hear that you enjoying Shogun. I'm also glad that James could help you out. I'll be happy to pass along your feedback to him. 🙂 Please reach out to us if there's anything else we can help you with. Sweetan | Team Lead | Support
Great app, even better tech support. Been using this app for a while now and I really enjoy how user friendly it is. Thanks guys
Hey there! We appreciate your feedback and are glad to hear that you've been having a wonderful experience with Shogun and the support team. 🙂 Sweetan | Team Lead | Support
I highly recommend Shogun! The support service is amazing, it's nice to be able to chat with someone that can help resolve issues when you hit a blocker!
Hi, there! Thank you for your review and the recommendation. Glad to hear that our team could help. 🙂 Let us know if we can help you with anything else. Sweetan | Team Lead | Support
Helpdesk is quick with their responses, always there to help. Shogun is great for frontend design in regards to the pages and blogs with Shopify
Hey there! Thank you so much for your review! 🙂 We're glad to hear that you are enjoying Shogun and our team could help. Please let us know if you need any assistance in the future. Sweetan | Team Lead | Support
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