All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2020

We use Shogun to help supplement our marketing efforts by creating a fully dynamic holiday gift guide that allows customers to add items to their cart without ever leaving the guide.

Using app

3 months

Total reviews

11

Average rating

5.0

Developer Reply

So glad to see that you are enjoying using Shogun! Thank you for leaving a review. Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 29, 2020

Shogun is great! We use it for all our content pages (About Us, FAQ etc.) and landing pages, too. I particularly like the custom HTML content block and the ability to add custom CSS classes. These features let us really fine-tune the appearance of everything. Their support has been excellent: they fixed an issue for us within 24 hours of raising it with them.

Store

PlanBee

Using app

8 months

Total reviews

12

Average rating

5.0

Developer Reply

Hey there, Thanks so much for the stellar review. I love the ability to add CSS classes to elements as well, one of my favorites :) Glad to hear the support was able to help within a 24 hour time-frame. I'll let them know about your review. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 28, 2020

I absolutely love and recommend this app highly! It is easy to use and allows you to build out pretty much any page you would like. I especially love the product box feature which allowed me to add a second product to a PDP without any custom coding. The other best part of Shogun is the support- Andre Smith is a rockstar who helped me around the clock (literally) to get my pages exactly how I wanted them. What are you waiting for? Download the app now!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that Andre could help you out and that you are enjoying using Shogun! I'll be sure to pass your kind words onto Andre! Thank you for your review :) Please let us know if you have any other questions - we are here 24/7! Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 28, 2020

Shogun has been an instrumental tool in helping me build valuable pages at speed, giving me the time back to concentrate on other tasks I need to do. It's easy to use, flexible and the help and guidance from the support team has been fast and informative. I'd highly recommend Shogun.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

That's so great to hear! We believe that you have much better things to be doing than building your website, which is why we are trying to make it as simple as possible to do! Thank you for taking the time out of your day to leave such a great review! Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 27, 2020

The app makes it possible to turn your Shopify Website into whatever you want! The customer service is super fast and responsive. Justine solved my problem in no time!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, I'm so glad to hear that Justine was able to resolve your issue quickly! I will pass along your comments :) Kalen | Team Lead, Support Shogun Page Builder

1 / 5 Share

Oct. 26, 2020

I honestly don't understand why this app has such great reviews! My main issue for hating this app was when I was finally done creating my design and carefully laying it out - Looks good to preview - Then you go to publish and look at your live page and its a completely its different scale and looks like crap. I tried to make it work but its a guessing game what your page builder will look like from preview to publish. For $99 a month this should work better! Thanks for wasting my time. Please don't spend your money on this app people!

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey Meagan, Thanks so much for speaking with me on the phone. We're glad that you're willing to give us a second change and we really appreciate your patience while we continue to investigate this issue. I've left you a voicemail today providing more information as we continue to work on this. Please feel free to send us an email at anytime. I will reach out to you by phone as soon as I have more information regarding this. Thanks again, Kalen | Team Lead, Support Shogun Page Builder

2 / 5 Share

Oct. 24, 2020

Nice app, but extreme expensive. We hav had Shogun for a long, very long time and was deciding to remove all the content from the platform. Customers should not be a milk cow at all. Sorry to be so clear, but we was a customer since almost the beginning.

Using app

About 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Hi Hanspeter, thank you for taking the time out of your day to leave us a review with your honest feedback - we appreciate the honest feedback as it helps us know where we might be going in the right direction and course correct. I am sorry to hear that you feel that our prices are quite high - just a note, these prices have only increased slightly over the three years that you have been with Shogun - you were on one of our deprecated plans at $79/mo, we are happy to honour this price on our Measure plan which is currently $99/mo. I understand that you are unhappy regarding the inability for support to copy your pages - however, while we did deprecate our old, unreliable page copying service in favour of a much better self-serve system called Sync that's available on our Measure plan. Our support team do not have the ability to use the manual page copying feature anymore. Once your stores are on the correct plans, you will be able to sync content between the stores whenever you wish. Again I would like to thank you for the feedback that you have provided for us and look forward to helping resolve this negative experience with my colleague James. We do really appreciate your loyalty with Shogun and hope that we can resolve this in a manner that works for you. Thank you, Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 23, 2020

This app is a game-changer for us. Rather than rely on developers to make changes, we can easily do so ourselves.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

That's amazing to hear! Thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 22, 2020

Shogun is simply a fantastic app. No matter which page you set up, there is a sea of possibilities with this app. It frees you from your template so you can set up everything you want. The team behind Superclubgame.com warmly recommends the app, and not least the fantastic support.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that you are enjoying using Shogun! We appreciate your kind words and recommendation. Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 22, 2020

The onboarding and "building" support have been wonderful! We are moving a large site packed with content over and needed something quick and easy to recreate and upgrade. So far Shogun has fit the bill. Any little quirky interferences we found with our theme were resolved quickly and easily. Thanks to Charles and team! Can't wait to get our new site live!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that you are enjoying using Shogun! Our aim is to make it as quick and easy as possible to create beautiful pages like yours! I'll be sure to pass your kind words onto the team. Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 21, 2020

So easy to use and really responsive and helpful support :) Would definitely recommend this to anyone who needs to customise their Shopify pages.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate the kind words and the recommendation! Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 16, 2020

Great customer service and ease of use. Pages look awesome on every device and page speed is extremely good.

Using app

Over 1 year

Total reviews

14

Average rating

4.7

Developer Reply

Thank you so much for your review, we really appreciate it! So glad that the team could help you out when you needed it. :) Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 11, 2020

Really great support! I asked a question and had a reply in a short amount of time and was able to complete my project. A short "how to" video was even provided to guide me.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Glad to hear that the support team could help you - thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 7, 2020

Great app and great support team. I had an issue that was quickly resolved by the technical team. thanks.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 7, 2020

Great customer service! They responded within 24hrs to my query. Shogun works so well across all devices.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for being our 2000th 5-star review! I'm so glad to hear that you have had a positive experience. I will pass along your comment to the whole support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 7, 2020

We have been using Shogun to create custom product pages, landing pages and really most of our store front page development. Very easy to use with powerful tools that anyone can use with or without coding knowledge.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that you're enjoying the app. Thanks so much for the review! Kalen | Team Lead, Support Shogun Page Builder

1 / 5 Share

Oct. 6, 2020

Warning! If you use this app and want to pause it so you don't have to pay the fee while not using it they will not do that. You have to delete the app and then after a couple months all your saved info is deleted. This means when you reload it and try to use it most of the information on each page is gone and you have to rebuild the majority of each page. Buttons, links to other pages and everything!

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hey Paul, So sorry to hear that your pages were lost when uninstalling the app. In the past we kept all of your data on your account so that you can easily reinstall the app at anytime and manage your pages as if you never left. However, to be GDPR compliant, Shopify has instructed us to remove data from the users account. After 14 days, the data from the account is removed and will be lost. We send out an email to every user that uninstalls warning them of this change. We understand that this is frustrating and I have passed along your comments to my team. We are looking into different options that we can provide to make this process better for our users. We greatly appreciate your feedback. I've reached out to you via email and would love to hear back from you. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Oct. 6, 2020

Love it. easy to use and the support is fast and accurate. Super easy to setup custom pages and layouts.

Using app

4 months

Total reviews

13

Average rating

4.4

Developer Reply

Thanks so much for the review. Glad to hear the support has been fast and accurate :)

5 / 5 Share

Oct. 7, 2020

Adam Lucas really helped solve all my issues, really good customer service! The software is great and makes it so easy to create a amazing website

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that you could work with Adam to resolve the issues that you have been having. Karl | Team Lead, Technical Support

5 / 5 Share

Oct. 4, 2020

I’ve built three of my pages on my website with shogun. It was so easy to use but the best part was the service. I contacted the service team multiple times and every time, they responded with in a couple hours if not immediately and not only answered my questions but were often went directly into my page and fixed the issue I was having and showed me how to fix it myself for future issues. THis was so helpful and speeded up my website building process so much!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review 😍 We really appreciate the review and I am super happy to hear that you are enjoying to use Shogun and that the team was there to help you when you needed it! Please do not hesitate to get in touch if you need anything else! Karl | Team Lead, Technical Support