All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2020

I'm incredibly thankful for the awesome support this app has. Thank you so much for always answering my questions, helping me and guiding me. Absolutely worth the money. Its premium support

Using app

About 1 month

Total reviews

17

Average rating

4.8

Developer Reply

Glad to hear that you are finding value in Shogun and that the support team could help you out! Thank you for your review Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 3, 2020

Shogun is one of the best apps that I’ve used so far, it might be the greatest one. I needed help with a problem on one of my pages that was complicated to me but simple to them, they responded with a solution quicker than I expected. I really appreciate that. Thank you so much Andre!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! I'll be sure to pass on your kind words to Andre :) Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 2, 2020

I find the editor very intuitive to use and when I have opened a support ticket it's been looked after quickly.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Glad to hear that you are enjoying Shogun! Thank you for taking the time out of your day to leave a review. Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 2, 2020

Great app! It has allow us to customised our product pages to our needs. And great support, very reactive.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your kind words! Thank you for your review Karl | Team Lead, Technical Support

5 / 5 Share

Dec. 1, 2020

This is a great page builder that has helped me a lot. Very easy to use and has added a lot of functionality to my theme/store.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 30, 2020

Speedy and helpful support :) I'd love to build on a non-live theme but understand it's something Shogun is trying to develop.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback and for your review! We always appreciate any feedback that we can get. :) Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 30, 2020

The app is very easy to use and makes product pages and landing pages look great. Any time I have an issue the customer care team are always so helpful and quick to respond so I can get the issue sorted right away.

Store

Nuasan

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it - glad to hear that the support team could help you out when you needed us to! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 25, 2020

App is incredible. Service is incredible. I haven't had one question that hasn't been comprehensively answered and resolved. Their support team is excellent!

Store

VENROY

Using app

22 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your review! I'm happy to hear that the support team could help you out! Karl | Team Lead, Technical Support

4 / 5 Share

Nov. 23, 2020

The app allows you to create pages very easily! Whenever I faced a proble, I contacted the Shogun customer service, I got a reply very quickly every time and they have been very helpful :)

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Glad to hear that you're finding Shogun helpful in creating your pages! Thank you for your review, please feel free to send along any feedback that you have that lost us a star to [email protected] and we would be happy to log this and get it to the right team! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 22, 2020

I needed more customization options than shopify allowed as a non-coder and they make it super easy and have the fastest support team I've ever dealt with!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your revew! Happy to hear that Shogun offered you the customisation options that you were looking for! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

May 4, 2022

Using Shogun has enabled us to change our website pages quickly & fairly easily. It helps to have some knowledge of web graphics, but if you have a problem, Shogun's support team are amazing!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review - awesome to hear that Shogun enabled you to make quick work of your website content. We would love to hear of any suggestions that you have that had us miss out on that 5th star! Please feel free to send over any feedback to [email protected] and we can make sure to get it to the right team. Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 18, 2020

Great app, very good and quick customer service. A great app if you're looking at adding extra pages. I do wish you could create and use a product template for every product and then just change the content

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review, and for your feedback! We really appreciate feedback - I'll make sure it gets in the hands of the right team. Feel free to send us any other feedback you have to [email protected] Thank you! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 16, 2020

Support was 5 star!! Highly recommend shogun. The agents helped me with 3 issues and replied in a matter of 3 hours!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear that the team could help you out! Thanks for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 14, 2020

Support is top notch! resolved a totally random issue in no time and the designer is pretty much as straight-forward as it gets

Store

Flask

Using app

5 months

Total reviews

19

Average rating

5.0

Developer Reply

Happy to hear that we could help! Thank you for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 13, 2020

Excellent customer service! Fixed my issue and were super helpful. It was a seamless process talking to Andre

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I will be sure to pass your kind words onto Andre! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 13, 2020

I really recommend this app, it gives a lot of possibilities with building and rearranging your website. Support team is amazing!

Store

Ducie

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your awesome review! I'll be sure to pass your kind words onto the team :) Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 12, 2020

Amazing app to be able to customise on your own any theme - good customer support too. It's very intuitive

Store

YSSO

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! So happy to hear that you are enjoying using Shogun and that Rhys could help you out - I'll be sure to let him know you left a review! Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 12, 2020

I really like this app and the customer service was super quick with answering and helping with my questions!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us this review! So happy to hear that the team could help you out. :) Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 11, 2020

I love how this helps me build out my designs for clients without having to hire a developer plus their customer service is quick and very helpful.

Store

NOLEO

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your review! Happy to see that Justine could help you out! Glad to hear that you are also enjoying using the app. Karl | Team Lead, Technical Support

5 / 5 Share

Nov. 10, 2020

I used this app to help me improve the functionality within Shopify which it does very well. It's intuitive and allows for a lot of creativity. But the most impressive part of my experience with Shogun has been the support team. They're amazing. Always so patient and very quick to reply.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that Shogun helped you and that the team could also help! I'd passed along your kind words to the team. Thank you for your review! Karl | Team Lead, Technical Support