All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2020

Very solid drag-and-drop functionality with great templates and excellent support. I use it on a 100% Japanese language website and it has applied Japanese characters seamlessly.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that you are enjoying using Shogun! Thank you so much for your review, we really appreciate it! Karl | Team Lead, Technical Support

4 / 5 Share

Sept. 19, 2020

Great support and instructions, quick en clear. Even during the weekend. Would definitely recommand this app.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words! Please feel free to send any feedback that you have to [email protected]! Karl | Team Lead, Technical Support

4 / 5 Share

Sept. 17, 2020

This is a nice App:) It is a little bit difficult to control but if I contact to a customer service,I could get a reply from a customer support team and they give me a tips for solution. Awesome!

Using app

24 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! We really appreciate it. Please feel free to send us on any feedback that you have to [email protected] :) Thanks, Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 17, 2020

Essentially app to help improve your pages. Recently had to reach out to support with technical issues - the guys are always quick to respond and get back with helpful responses quickly.

Store

Moasure

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad that we could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I use this app to create all the pages on our website other than the homepage and I customized our product pages with it. There is a bit of a learning curve if you are building the pages from scratch but they have lots of templates and support is very responsive. For me this is a "must have" app!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate the kind words and feedback - happy to hear that you had a good experience with our support team! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 16, 2020

I had some trouble importing a product from Shopify and emailed the team. I got an answer back quickly, and it resolved my issue. Thanks for the fast service and great product!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it! Glad you are enjoying using Shogun! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 15, 2020

Must have app if you are a Shopify growth store. They make it easy to scale pixel perfect landing pages without the help of a developer. You are missing out if you don't use Shogun.

Store

JUNE

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 14, 2020

I was experiencing an issue with the accessibility of a page and the team was able to resolve it for me with 24 hours. Really helpful and responsive!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thank you for taking the time out of your day to leave a review. Karl | Team Lead, Technical Support

5 / 5 Share

May 3, 2021

We needed an easy way for non-tech-savvy team members to create and edit content on our Shopify shop. Shogun was a great choice for us. It has most of the features you would look for in a content manager. And if you need help, the support team are fast and friendly. What I would like to see is more options for the slideshow, akin to the Slick Slider library. Also it would be nice if there was a free plan for development stores.

Using app

About 1 year

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for your review, and for your feedback! Glad to hear that you are enjoying using Shogun and has been a great choice for you! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 13, 2020

Great support, very fast, always helpful. Really useful app for customizing my site, particularly blogs and informational pages. Recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! We really appreciate it. Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 10, 2020

Just tried the app for the first time and ran into an issue. Emailed customer service and they replied almost immediately. They walked us through the simple steps to solve the issue, which turned out to be self inflicted. Great app and even better customer service.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time out of your day to leave this review! We really appreciate it - glad to hear that you are enjoying using Shogun and that the team could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 10, 2020

Our company Heckler Design has been using Shogun for a long time. Love all the feature it provided and gives us designer so much freedom to showcase our products the best way. Would highly recommend Shogun to design and improve website.

Store

Heckler

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your loyalty! Thank you for taking the time out of your day to leave such a nice review! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 8, 2020

Great experience so far. I had some trouble figuring out how to move icons and text around, so I spoke with James via the chat function. He was very helpful - he walked me through the processes with multiple how-to screen recordings and explanations. Thank you, James! -Hannah W.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hannah! Thank you so much for your review! I will be sure to let James know that you have left such a kind review. Please let us know if you have any other questions. Karl | Team Lead, Technical Support

4 / 5 Share

Sept. 5, 2020

Shogun is relatively easy to use and intuitive. They have a fair number of templates to choose from although I found it is straightforward to build pages from scratch as well. The support team is top notch and was able to fix my problems very quick, even on the weekend. The drawbacks are that it is too expensive in my opinion - it costs more than Shopify itself for far less functionality. Also, the mobile view in page editor does not match the actual mobile view.

Using app

15 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review! Really glad to hear that the support team could help you out and that you are enjoying Shogun! Appreciate the feedback on the cost - I'll be sure to pass this onto the relevant department! Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 5, 2020

Really like Shogun. I've massively improved my pages using it and the customer support is amazing: helpful response by email, often in minutes, solved all my queries.

Using app

4 months

Total reviews

10

Average rating

1.8

Developer Reply

Thank you so much for your review! We really appreciate it. :) Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 3, 2020

Really loving customising our Shopify template with Shogun. Amazing Support Team in turning around an issue I had. They are incredibly effective and helpful and polite!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Karl | Team Lead, Technical Support

2 / 5 Share

Feb. 16, 2021

Good for VERY basic web development. If you are looking to make an About Us page with some more customization than Shopify offers this app is great. If you are looking to use Shogun to work with product pages then expect extremely slow page load times, very slow editing speeds if you have a moderate amount of elements on one page, and many random errors that are just glitches from the system. The A/B testing feature would be great if it actually worked but it hasn't been useful at all in seeing which pages result in higher sales. This app is almost good but after spending 100+ hours working with it I am searching for a more robust solution as I'm sick of dealing with the shortcomings of Shogun.

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Hi Drew & Team, Thank you for your review and your feedback - I'm sorry to hear that your positive experience has turned into a negative experience with Shogun. I hope that we can help you resolve any issues that you are having with the app. My colleague Justine has also reached out to you via email. I do want to start off by thanking you for your kind words about the app. I'm glad to hear that you found Shogun useful in that sense. Regarding your issues - in relation to the slow page load times, there are a lot of factors that go into this. Shogun is a small part of the overall loading of your page, this would include your theme components, other third-party apps and any custom code that you have. Similar to creating a page without Shogun, the more content you add to a page the longer the page will take to load - Justine has reached out with some tips and information. We take measures to improve page load speed, such as deferring scripts and lazy loading your images. Inside the editor, there may also be slowness if there are a large number of elements as the editor must keep track of all of these elements, as well as additional information regarding their state and changes. We are aware that we have room to improve there and hope to do so in the future. We would love to hear more about the errors that you are experiencing. Would you mind sharing more information on these? The team should be able to help resolve anything that you are experiencing with the app. Finally, regarding the issues that A/B testing is giving you - would you mind sending us over feedback about that too? Would love to see if we can resolve these issues for you and help you understand the data better. We really appreciate any feedback that you can give us regarding the issues that you are having so that we can help you, and we can pass on feedback to the appropriate teams for future improvement. We welcome all feedback that you may have about the app. If you could respond to Justine, or reach out directly at [email protected] we would love to help. Thank you, Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 1, 2020

Customer support was incredibly responsive and helpful. I contacted support with an issue and they resolved it within the space of 9 hours. This might be first for me! While a bit finicky sometimes, the app does everything I would expect it to do.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us this lovely review! We really appreciate it and I am so glad to hear that the Support team could help you out. Please let us know if you ever have any other issues or questions :) Karl | Team Lead, Technical Support

5 / 5 Share

Sept. 1, 2020

Can not recommend this app more. Makes building the pages I want so easy without any complicated coding. Being a small business and having to do a lot myself usually means a lot of wasted time trying to figure things out but I love the ease of this app and the support is super fast too. Thanks, Shogun team!

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Really appreciate the kind words - that's our aim, to make it as fast and as easy as possible so that you can concentrate on more important things like selling your products! Thanks for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 31, 2020

Excellent support, always helps me out within five minutes via the integrated chat :) Thank you very much!

Using app

7 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your awesome review! Really appreciate it and happy to hear that the team could help you out. Let us know if you have any other questions! Karl | Team Lead, Technical Support