All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2020

I'm 7 days into the 10 day trial, and will definitely continue. The app itself is great, there's some getting used to the logic of how things are structured, and I kind of dip in and out of it as time allows, so my attention span is short. But, the reason for the review is the awesome support. There's nothing worse than carving out an hour to focus on something, and you then hit a barrier and have to way days for support. These guys are great, they know the product inside and out, and respond really quickly, no matter what time it is. Props to Charles and Andre for helping me to get going!

Using app

7 days

Total reviews

12

Average rating

4.6

Developer Reply

Thank you for your review! We feel that support is just as important as the product itself, we want to be there to help you every step of the way! I'll be sure to pass your kind words onto Charles and Andre - glad to hear that they could help you out! Let us know if there is anything else that we can help you out with. Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

We're on a trial at the moment and just becoming familiar with your application. Andre couldn't have been more helpful in getting me acquainted with different tools and features. Excellent customer service from a knowledgeable expert!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. So happy to hear that Andre could help you out - I'll be sure to let him know that you left such kind words! Please do not hesitate to get in touch if you have any other questions, we have a 24/7 support team! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

Charles is amazing, thank you for your help! Really love this app -- Great work guys!...............

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass those kind words onto Charles! It's always so nice to receive positive feedback like this. Thanks for leaving a review! Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 12, 2020

Super app and the support is amazing!!! Easy tool to create fantastic pages. when ever i need help the support team is very helpful and explain things with a recording video. I can definitely recommend this!

Store

LilyVe

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! So happy to hear that you found Shogun helpful while building your store and that our support team was here when you needed us - we want to make building your store as frictionless as possible so that you can concentrate on more important things like growing your business! Let us know if there is anything that we can help you with! Karl | Team Lead, Technical Support

4 / 5 Share

July 19, 2023

A very powerful app that allows you to create beautiful landing pages. Highly responsive technical support.

Using app

About 3 years

Total reviews

16

Average rating

4.9

Developer Reply

So glad to hear that you've had a good experience. Please just let us know if there is anything we can do to change your 4-star review to a 5-star one :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 8, 2020

This is a great page builder. But that's not the best part. The chat support is probably the best customer service experience I've had when using an app. They are there doing their best to help you out when you get stuck building your page. 100% recommend Shogun.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We love to provide the chat support too! So happy to hear that you've been enjoying it so much. Thanks so much for the review. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 8, 2020

Thanks to the prompt and comprehensive, not to mention, super friendly Shogun support team, I fixed an issue with our blog margins that has never happened before. Sweetan even provided a short vid on how I could do it myself, and made it look so easy. Much appreciated!

Using app

12 days

Total reviews

6

Average rating

5.0

Developer Reply

I'm glad to hear that Sweetan could help! We love to share videos when it's easiest to do so. Make sure to check out our webinar series on our website if you enjoy learning more about the platform as well! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 7, 2020

We've loved shogun so far. Their support has been excellent and the page builder offers us flexibility that our shopify theme doesn't have natively.

Using app

2 days

Total reviews

7

Average rating

3.7

Developer Reply

Thanks so much for the kind review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Great app! Powerful and intuitive. And in the event you need to contact customer service, just know they're response time is faster than anticipated. Nothing but positive things to say about Shogun!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We believe in providing an exceptional support experience so I am thrilled to hear that we have been much faster than anticipated. I will pass this along to the support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Shogun gives you incredible freedom, I don't know how any fast paced shopify store can run without Shogun! Great support. My favorite app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

I'm so happy to hear that we are your favorite app! We know there are many great ones out there so that is a really big compliment. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Great UI to help design custom pages that goes further than the stock Shopify experience. Allows you to create custom HTML elements as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 6, 2020

Absolutely love Shogun. First of all their software for making a beautiful website is amazing. I received so many compliments on my website and everyone asked me who made my website because it looks so good (I never made a website before in my life)! Second of all their customer support is amazing. They always respond so extremely fast if I mail them with a question, and they always provide me with the best solutions and guidance. They never leave me hanging. I'm a fan!

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for such an amazing review! We really appreciate all of the kind words and we're so happy to hear that you have received compliments on your designs :) I will pass along your comments to the support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

Aug. 5, 2020

I was having trouble with something and contacted them Replied within an hour with exactly the information I needed. Super helpful, thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Really appreciate the kind words - I'll be sure to pass them along to the team. :) Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 4, 2020

Thanks to Lynsey for her quickness to answer, it's a good thing to be able to ask things and to get quick answers !!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that Lynsey could help you out! Thanks for your review! Karl | Team Lead, Technical Support

5 / 5 Share

Aug. 3, 2020

It's pretty user friendly and support is AMAZING! They are so prompt in responding and always go above and beyond with helping resolve issues and answer questions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time out of your day to leave us this lovely review! Glad to hear that support could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

July 30, 2020

Very easy to use and solved many formatting and layout problems immediately and intuitively. Support staff is extremely helpful and fast. Can’t recommend enough!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! It means a lot to us - glad to hear that the support team could help you out when you needed us! Karl | Team Lead, Technical Support

5 / 5 Share

July 29, 2020

Kalen helped me quickly solve an issue on one of our landing pages. He was fast and thorough in his response and took the time to create a quick tutorial to help which was greatly appreciated!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for the kind review! We're always happy to help :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 29, 2020

I am a developer who used shogun for a client's custom store. The biggest thing to remember is you have to use the header/footer and product box with the theme if you want to integrate with other shopify apps.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review! Product apps such as product options or wholesale apps will generally require an existing layout for the product page within Shogun as those apps are designed for the product page on Shopify, rather than the custom layouts that we provide. Kalen | Team Lead, Support Shogun Page Builder

3 / 5 Share

July 22, 2020

I want to add our blogs to different pages. Why is that so difficult? This allows you to arrange different page elements but not truly build a page "without limits" as advertised. They have reached out to me about a possible work around so I have updated my review. Not sure if it will work for us but I really appreciate them contacting us.

Using app

7 minutes

Total reviews

8

Average rating

1.9

Developer Reply

Hi John, Thank you for taking the time to leave your honest feedback for Shogun and for your time with troubleshooting and listening to our response - we really appreciate the feedback that you have regarding the product - we put all this to good use when deciding on new features/improvements. I'm really sorry to hear that you had a negative experience with editing blog articles, and am glad to hear that Charles could help you turn it into a slightly better experience. Please do let us know if there is anything else that we can do to help, we strive to make sure every customer experience is the best possible. Karl | Team Lead, Technical Support

5 / 5 Share

July 22, 2020

Shogun has great customer support & easy building! We've used this to build many landing pages so far.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate it. Karl | Team Lead, Technical Support