All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
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5 / 5 Share

July 20, 2020

Love this app! Has all the functionality we need for Shopify– and for features it lacks there's always a workaround. Their customer service is above and beyond. We switched over from another app for this reason. Their support team is extremely helpful and knowledgeable, and always there when you need them.

Using app

About 2 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking the time out of your day to leave us this great review! Glad to hear that Lynsey could help you resolve the issues that you were having and that you are enjoying using Shogun! Please let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

July 19, 2020

Great! Just as described and easy to create nice looking pages. Amazing customer service! Andre walked me through so much and was super responsive and helpful every time I didn't understand something.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that support could help you out. Karl | Team Lead, Technical Support

5 / 5 Share

July 16, 2020

This app has changed my life! It has made my average Shopify website into a beautiful experience that would normally cost tens of thousands. They also have a great customer success that personally help you like Alex :) great job Shogun team!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Changing lives and saving money is our goal! Thanks for taking the time out of your day to leave a review, I'll be sure to pass your kind words onto Alex! Karl | Team Lead, Technical Support

5 / 5 Share

July 16, 2020

I love using this app! Lots of functionalities and way flexible than Shopify. Customer Service is quick to respond. Kudos!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that our support team could help you out! Karl | Team Lead, Technical Support

3 / 5 Share

Aug. 24, 2020

Updated: The Shogun team has been helpful in making this experience better by being very attentive and thorough. I still think that there should be an affordable version for small businesses. Please let me know when you improve your forms. Thanks PREVIOUS REVIEW This app works fine but it is NOT AFFORDABLE to keep on your page so you might as well not use it unless you are never going to make edits again! The forms in the app are HORRIBLE and they stop working after you uninstall the app so its a waste of time to use them in the first place. You should make an affordable option for individuals!

Using app

27 days

Total reviews

1

Average rating

3.0

Developer Reply

Hey Arielle, Our support team has reached out to you and left a voicemail and sent an email as well. We are so sorry to hear that you have not had the best experience with Shogun. We appreciate all of the feedback and would love to hear about any suggestions you might have for improvements to the forms element. We would love to find a solution that works for you and your business. If you could please respond to the email at your earliest convenience, we would greatly appreciate it. We will try giving you a call tomorrow to see if we can reach you. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 15, 2020

We have been using Shogun for a long time. The app is great, you can customize all pages very easily. I highly recommend it.

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Thanks so much for the stellar review! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

July 14, 2020

One of the best apps we have one our site! Definitely recommend it! Customer service is Top Notch! Thank you Sweetan and Andre!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate it. I'll make sure that your kind words get to Sweetan and Andre! Karl | Team Lead, Technical Support

5 / 5 Share

July 14, 2020

Best app ever ! Would definetly recommend using shogun, worth the 40$/month ! Don't need to pay for basic theme if you can create your own website, very easily !

Using app

21 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We really appreciate it! Karl | Team Lead, Technical Support

5 / 5 Share

July 10, 2020

very good, very excellent, it really help and very convenient, it can build a very beautiful pages. And thanks for Sweetan Mankotia's quick help!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass your kind words onto Sweetan! Thank you for taking the time out of your busy day to leave Shogun and Sweetan a review! Karl | Team Lead, Technical Support

5 / 5 Share

July 9, 2020

We have really enjoyed the creative possibilities with Shogun and the customer service is OUTSTANDING. Highly recommend this app to help you go beyond your Shopify theme's creative restrictions.

Store

Akamai

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear that you are enjoying the customisation options that Shogun offers! Glad to hear that our support team could help you out when you needed us. Thanks for taking the time out of your day to leave a lovely review! Karl | Team Lead, Technical Support

5 / 5 Share

July 6, 2020

Has lots of customisation options that are lacking with Shopify's editing tools, which was the main reason I got the app to start with. Customer support are always great and get back to you pretty fast. I send them lots of questions and then always answer in a timely matter.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that support could help you! Karl | Team Lead, Technical Support

5 / 5 Share

July 3, 2020

The Shogun app is so easy to use. But I did run into a problem with an image that wouldn't download. I contacted Shogun Support - they did it for me and even sent me a link with instructions with all the steps to do myself. Great customer service!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Sorry to hear that you ran into an issue - glad to hear that support could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

June 4, 2025

Perfect app, great support!Perfect app, great support!Perfect app, great support!Perfect app, great support!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad that Sweetan could help you out. :) Karl | Team Lead, Technical Support

4 / 5 Share

July 2, 2020

Been using Shogun for a year now and it has proven to be a very helpful tool for our store. On the odd occasion I have had an issue with something their support has been extremely responsive and had a solution available. Typically I hear back from them in a matter of hours regardless of the time of day I reach out. These guys have it together!

Using app

About 1 year

Total reviews

4

Average rating

3.5

Developer Reply

Thank you so much for your review! Glad to hear that support could help you out! I hope that someday we can earn that extra star from you! Let us know if we can help you with anything! Karl | Team Lead, Technical Support

5 / 5 Share

July 2, 2020

Colby was quick to respond and FIX an issue I was having with buttons I added to a page. He also took the time to look over the entire page and make sure it had no other issues. Great support!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking time to leave a lovely review! I'll be sure that these kind words get to Colby! Let us know if there is anything that we can help you with Karl | Team Lead, Technical Support

5 / 5 Share

July 1, 2020

I used this app originally to build a landing page for my website and once I got used to it after playing around for a while and watching the demos I found it really easy to use and really versatile, allowing me to build a highly professional landing page that I'm really happy with. Now I'm continuing to use it to improve the quality of the standard pages on my Shopify website as the standard functionality is so limited. It's perfect for this as it just imports your existing pages and lets you edit them then republish them with a click. I just now had an issue with a video not playing and Charles from customer service fixed it within minutes of my help request. He explained exactly what the issue was and what he did to fix it. Highly recommend!!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking time to leave a review today, we really appreciate it! Looking forward to passing your kind words onto Charles - so glad to hear that he could help you out with your issue. Thank you for your continued support of Shogun, awesome to hear that you are finding it useful to improve your pages! Karl | Team Lead, Technical Support

5 / 5 Share

June 29, 2020

Customer service is some of the best I've ever experienced. Prompt, helpful responses and they go the extra mile to solve your problems. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thanks for taking time out of your day to leave us a lovely review! Will be sure to pass on the kind words to the team. Karl | Team Lead, Technical Support

5 / 5 Share

June 29, 2020

Great app, great service, they answear a saturday night, very late and solved my very simple almost dumb question in a friendly manner, really glad we try it again, we will stick to the app.

Using app

About 1 month

Total reviews

6

Average rating

3.7

Developer Reply

Thank you for your review! We really appreciate you taking the time to leave one. Glad to hear that support could help you out! Let us know if you have any other questions. :) Karl | Team Lead, Technical Support

5 / 5 Share

June 25, 2020

The best customer service I've ever experienced. Always willing to go above and beyond to help figure out any issues, questions, etc.

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

So happy to hear that the team could help you resolve any issues or questions that you had! Thanks for leaving a review. :) Karl | Team Lead, Technical Support

5 / 5 Share

June 23, 2020

Great app to allow whole team to quickly build content pages and make changes to product page. Does loads more too. Support are excellent too!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We really appreciate the kind words. Glad to hear that Sweetan could help you out and that Shogun helps with your team's efficiency! Karl | Team Lead, Technical Support