All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
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5 / 5 Share

June 22, 2020

Super duper easy to use, really quick and friendly support team, integrates perfectly with themes and has heaps of customisability! Can't fault it! :)

Store

BEAR

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your positive review! I will pass along your kind comments to the support team :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 16, 2020

Shogun customer service is very helpful, They have very fast responses with extremely useful links and information, a big shout out to Shogun : )

Using app

13 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your review! We really appreciate it! Karl | Team Lead, Technical Support

4 / 5 Share

June 16, 2020

Justine provides very good customer service, very quick reply always. He himself deserves a 5-star. :)

Store

Homhum

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

So glad to hear that Justine could help you out, Miranda! I've passed along your kind words to Justine! Thank you for leaving us a review. Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

June 11, 2020

Excellent tool, the app gives you a great option for Marketing Ideas and the customer services are simple Great!!! Highly recommend it for Landing Pages and A/B Testing

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad to hear that you are finding the AB testing helpful and that our support team could help you with any questions that you had! Thank you for your review! Karl, Team Lead, Technical Support

5 / 5 Share

June 11, 2020

The app works really well and the layouts provide for a wide range of styles and designs. The accordion functions are great for building FAQ pages and the like. With Shopify page designs quite limited, this allows for a far more professional look in a really easy to use platform. Support is very responsive and when I have some issues they were in contact very quickly to explain it, and help resolve it. As a small business in a very difficult climate, the assistance and support from businesses such as these is very much appreciated.

Using app

7 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your review! Super glad to see that Jopeel could help clarify what was happening on your pages - thanks for getting back to us! We want to support our users in any way that we can so glad to hear that it's appreciated! Please let us know if you have any other issues or questions. Karl, Team Lead, Technical Support

5 / 5 Share

June 9, 2020

The customer support team is very helpful & readily available via chat. The app is user friendly & the data analytics across all devices are super helpful. I also love that you can edit templates across all devices.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Glad to hear that you are finding the analytics helpful, and that our team could help you with any questions that you had! Karl, Team Lead, Technical Support

5 / 5 Share

June 8, 2020

amazing customer service helps with everything they solved every issue i had

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time out of your day to leave this review! We really appreciate it. Glad to hear that the team could help you out! Karl Team Lead, Technical Support

5 / 5 Share

June 5, 2020

Great customer service, always ready to answer any questions that you may have. I've enjoyed working with them!

Store

Dosaze

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We've enjoyed working with you too :) I'll pass along your comment to the support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 2, 2020

Customer service was excellent, they answered my questions in less than 24 hours with a detailed video.

Store

MFT

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We are always happy to help! Thank you for leaving us a review! Karl Team Lead, Technical Support

5 / 5 Share

May 29, 2020

Shogun makes sprucing up your default Shopify pages really easy. If you don't know how to code AT ALL, you can still execute significant improvements to your existing pages using their editing interface. If you know how to write a little custom CSS/HTML, then you can probably fill in the gaps for any customization options that Shogun doesn't provide out of the box. Overall it's a really helpful tool and their customer service has been truly awesome. It's a cheap way to provide a serious visual boost to your site. Certainly worth a trial if you're in the market for that sort of thing.

Store

TIEM

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! 😍 Happy to hear that you are finding Shogun helpful and that our support team was here when you needed us. Karl, Team Lead, Technical Support

4 / 5 Share

May 29, 2020

Exceptional customer service. Fast response. The app could work on customizability and in my experience has been quite slow. Other than that, does everything you need!

Using app

Almost 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Hi! Thank you so much for taking time out of your day to post this review! Glad to hear that our support team could help you out! We will be sure to log any feedback that you have already given us on the customization options of Shogun, if you have any other feedback, please feel free to pass it on and we will make sure it gets to the right teams. Karl Team Lead, Technical Support

5 / 5 Share

May 27, 2020

Excellent customer support and product. Shogun is an incredible app that will take your store to a new level. Hightly Recommended!

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

That's our goal, to help you take your store to the highest level possible! Thanks for taking the time to write up a review! Karl Team Lead, Technical Support

5 / 5 Share

April 16, 2021

Really easy to use and absolutely amazing customer support on live chat. I'd really recommend this to anyone who would like to improve the look of their Shopify pages and make them way better at converting. UPDATE - 16th April 2021. Still using Shogun a year later and don't have a bad word to say about the product. There is definitely always something new to learn but the customer support is just second to none, really helpful, quick, friendly - I've dealt with Rhys on a few occasions recently and he's been great. Highly recommend.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review and for the recommendation! We appreciate you taking the time to write one up. Glad to hear that we are helping your conversion rate! Karl Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Awesome customer support, constant improvements to the product, and great for managing your content without any tech know-how.

Using app

About 1 year

Total reviews

7

Average rating

4.7

Developer Reply

Thanks for writing us a review! We are constantly working on implementing user request features, and improvements to bring you the best experience possible. Feel free to pass along any feedback you have to our support team and we will make sure it gets to the right place! Karl, Team Lead, Technical Support

5 / 5 Share

Sept. 5, 2025

Excellent customer support and product. Shogun makes it so easy to design and set up custom pages and if there is ever an issue there customer service is 5 stars! Could not see having a Shopify site without Shogun.

Using app

Almost 6 years

Total reviews

8

Average rating

5.0

Developer Reply

That's our aim - 5 star support! Glad that we could help you when you needed us. Thank you for taking the time out of your busy day to write us a review, we really appreciate it. Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Great functionality, great customer support (thanks Charles!). Easy to use and much more freedom to build pages the way we want than we had with Shopify alone.

Store

BedJet

Using app

Over 3 years

Total reviews

8

Average rating

4.6

Developer Reply

Thanks for taking the time to review Shogun! Looking forward to passing these kind words onto Charles. We try our best to give you as much freedom as possible when building your pages! Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Shogun is an incredible app that will take your store to a new level. So many possibilities with this app! The support is fantastic and they always get back to requests in the same day. A great app and a great team. Very happy and highly recommended!

Using app

8 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your review! Your review was our 2000th - so thank you!! So happy to hear that our support team has been there to help you out when you needed us - please never hesitate to get in touch if you have any other questions. Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!

Store

MERGE4

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions! Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Made our website look WAY better!! Really easy to use and the design features are great. Customer service is really responsive and very helpful. Highly recommend!

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Happy to hear that the team could help you out, that's what we are here for! Thank you for taking time out of your day to leave us a review. :) Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Great product, super easy to use and saved us a ton of hassle in building a website with a developer. Great service and they answered all of my inquires within minutes

Using app

21 days

Total reviews

14

Average rating

5.0

Developer Reply

That's so great to hear that our app has saved you a ton of hassle. I'll pass on the kind words to the support team. Kalen | Team Lead, Support Shogun Page Builder