All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 10, 2020

very good, very excellent, it really help and very convenient, it can build a very beautiful pages. And thanks for Sweetan Mankotia's quick help!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass your kind words onto Sweetan! Thank you for taking the time out of your busy day to leave Shogun and Sweetan a review! Karl | Team Lead, Technical Support

5 / 5 Share

July 9, 2020

We have really enjoyed the creative possibilities with Shogun and the customer service is OUTSTANDING. Highly recommend this app to help you go beyond your Shopify theme's creative restrictions.

Store

Akamai

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear that you are enjoying the customisation options that Shogun offers! Glad to hear that our support team could help you out when you needed us. Thanks for taking the time out of your day to leave a lovely review! Karl | Team Lead, Technical Support

5 / 5 Share

July 6, 2020

Has lots of customisation options that are lacking with Shopify's editing tools, which was the main reason I got the app to start with. Customer support are always great and get back to you pretty fast. I send them lots of questions and then always answer in a timely matter.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that support could help you! Karl | Team Lead, Technical Support

5 / 5 Share

July 3, 2020

The Shogun app is so easy to use. But I did run into a problem with an image that wouldn't download. I contacted Shogun Support - they did it for me and even sent me a link with instructions with all the steps to do myself. Great customer service!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! Sorry to hear that you ran into an issue - glad to hear that support could help you out! Karl | Team Lead, Technical Support

5 / 5 Share

June 4, 2025

Perfect app, great support!Perfect app, great support!Perfect app, great support!Perfect app, great support!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad that Sweetan could help you out. :) Karl | Team Lead, Technical Support

4 / 5 Share

July 2, 2020

Been using Shogun for a year now and it has proven to be a very helpful tool for our store. On the odd occasion I have had an issue with something their support has been extremely responsive and had a solution available. Typically I hear back from them in a matter of hours regardless of the time of day I reach out. These guys have it together!

Using app

About 1 year

Total reviews

4

Average rating

3.5

Developer Reply

Thank you so much for your review! Glad to hear that support could help you out! I hope that someday we can earn that extra star from you! Let us know if we can help you with anything! Karl | Team Lead, Technical Support

5 / 5 Share

July 2, 2020

Colby was quick to respond and FIX an issue I was having with buttons I added to a page. He also took the time to look over the entire page and make sure it had no other issues. Great support!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking time to leave a lovely review! I'll be sure that these kind words get to Colby! Let us know if there is anything that we can help you with Karl | Team Lead, Technical Support

5 / 5 Share

July 1, 2020

I used this app originally to build a landing page for my website and once I got used to it after playing around for a while and watching the demos I found it really easy to use and really versatile, allowing me to build a highly professional landing page that I'm really happy with. Now I'm continuing to use it to improve the quality of the standard pages on my Shopify website as the standard functionality is so limited. It's perfect for this as it just imports your existing pages and lets you edit them then republish them with a click. I just now had an issue with a video not playing and Charles from customer service fixed it within minutes of my help request. He explained exactly what the issue was and what he did to fix it. Highly recommend!!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking time to leave a review today, we really appreciate it! Looking forward to passing your kind words onto Charles - so glad to hear that he could help you out with your issue. Thank you for your continued support of Shogun, awesome to hear that you are finding it useful to improve your pages! Karl | Team Lead, Technical Support

5 / 5 Share

June 29, 2020

Customer service is some of the best I've ever experienced. Prompt, helpful responses and they go the extra mile to solve your problems. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that the team could help you out! Thanks for taking time out of your day to leave us a lovely review! Will be sure to pass on the kind words to the team. Karl | Team Lead, Technical Support

5 / 5 Share

June 29, 2020

Great app, great service, they answear a saturday night, very late and solved my very simple almost dumb question in a friendly manner, really glad we try it again, we will stick to the app.

Using app

About 1 month

Total reviews

6

Average rating

3.7

Developer Reply

Thank you for your review! We really appreciate you taking the time to leave one. Glad to hear that support could help you out! Let us know if you have any other questions. :) Karl | Team Lead, Technical Support

5 / 5 Share

June 27, 2020

The more I learn about this app, the better and more powerful it gets. And when I don't know, shogun assistance is as amazing. Thanks Andre for the latest help, you make me look good.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that Andre could help you out! I'll be sure to pass on the kind words to him. Thank you for taking the time to leave a review - have a great day! Karl | Team Lead, Technical Support

5 / 5 Share

June 25, 2020

The best customer service I've ever experienced. Always willing to go above and beyond to help figure out any issues, questions, etc.

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

So happy to hear that the team could help you resolve any issues or questions that you had! Thanks for leaving a review. :) Karl | Team Lead, Technical Support

5 / 5 Share

June 23, 2020

Great app to allow whole team to quickly build content pages and make changes to product page. Does loads more too. Support are excellent too!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We really appreciate the kind words. Glad to hear that Sweetan could help you out and that Shogun helps with your team's efficiency! Karl | Team Lead, Technical Support

5 / 5 Share

June 22, 2020

Super duper easy to use, really quick and friendly support team, integrates perfectly with themes and has heaps of customisability! Can't fault it! :)

Store

BEAR

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your positive review! I will pass along your kind comments to the support team :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 16, 2020

Shogun customer service is very helpful, They have very fast responses with extremely useful links and information, a big shout out to Shogun : )

Using app

13 days

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your review! We really appreciate it! Karl | Team Lead, Technical Support

4 / 5 Share

June 16, 2020

Justine provides very good customer service, very quick reply always. He himself deserves a 5-star. :)

Store

Homhum

Using app

17 days

Total reviews

2

Average rating

4.5

Developer Reply

So glad to hear that Justine could help you out, Miranda! I've passed along your kind words to Justine! Thank you for leaving us a review. Let us know if there is anything else that we can help you with! Karl | Team Lead, Technical Support

5 / 5 Share

June 11, 2020

Excellent tool, the app gives you a great option for Marketing Ideas and the customer services are simple Great!!! Highly recommend it for Landing Pages and A/B Testing

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Glad to hear that you are finding the AB testing helpful and that our support team could help you with any questions that you had! Thank you for your review! Karl, Team Lead, Technical Support

5 / 5 Share

June 11, 2020

The app works really well and the layouts provide for a wide range of styles and designs. The accordion functions are great for building FAQ pages and the like. With Shopify page designs quite limited, this allows for a far more professional look in a really easy to use platform. Support is very responsive and when I have some issues they were in contact very quickly to explain it, and help resolve it. As a small business in a very difficult climate, the assistance and support from businesses such as these is very much appreciated.

Using app

7 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for your review! Super glad to see that Jopeel could help clarify what was happening on your pages - thanks for getting back to us! We want to support our users in any way that we can so glad to hear that it's appreciated! Please let us know if you have any other issues or questions. Karl, Team Lead, Technical Support

5 / 5 Share

June 9, 2020

The customer support team is very helpful & readily available via chat. The app is user friendly & the data analytics across all devices are super helpful. I also love that you can edit templates across all devices.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We really appreciate it. Glad to hear that you are finding the analytics helpful, and that our team could help you with any questions that you had! Karl, Team Lead, Technical Support

5 / 5 Share

June 8, 2020

amazing customer service helps with everything they solved every issue i had

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking time out of your day to leave this review! We really appreciate it. Glad to hear that the team could help you out! Karl Team Lead, Technical Support