All reviews

Rating Breakdown

  • 5
    90% (1,764 ratings)
  • 4
    6% (124 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 99% (1,947)
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5 / 5 Share

May 21, 2020

it's been a breeze building pages. while the functionality may not be extensive it certainly is sufficient for any new brand / company who wants to get off the ground. the customer support has also been quick and efficient.

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

I'm thrilled to hear that you've found it easy to build pages with our app and that our support has been quick and efficient. We'd love to hear what suggestions you might have to provide a more extensive functionality. We're always looking to improve and certainly welcome your feedback :) Kalen | Team Lead, Support Shogun Page Builder

4 / 5 Share

May 20, 2020

Great Customer Support! Fast and helpful. Charles is a RockStar! Nice App as well.................

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Appreciate the comments! I'll definitely pass along the compliment to Charles. Please let us know if there is anything more we can do to turn that 4 star review into a 5 star! We're always looking for ways to improve :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 19, 2020

Easy to use.... I can update my website fast and it always looks great. Anytime I've had a question - the support is right there ready to help! I would highly recommend this app if you want to tweak a theme, or be in total command of your site.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

I'm so happy to hear that you've had a pleasant experience with Shogun Page Builder. We do our best to respond as quickly to everyone and it's really nice to hear such kind words, I'll definitely pass this along to the whole support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 18, 2020

Super fast and helpful customer support. Some of the UX and help/support documents can be difficult to navigate...but the fact that their support team is so responsive and helpful makes all the difference in the world.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Will definitely pass these kind words onto Justine and Charles! I'd love to hear any UX feedback or feedback on our support documents, if you have a chance! Feel free to ping them over to support and we can get these looked into :) Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

There are some bugs with difficult to find solutions, but I give 100% thumbs up because the help team is always there and down to help find solutions - Kalen spent a while working through solutions- essentially giving me a tutorial on how to be efficient and make the site great. Makes it simple to build epic shop pages.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Awesome to hear that Kalen could help you out! I will be sure to pass along the kind words to him! Thank you for taking the time out of your day to leave Kalen a review. Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

Great customer service. Really quick to respond and very helpful in solving my problem. Happy to recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Always here to help! Super glad to hear that support was able to help you out. Thanks for taking time out of your day to leave a review. Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

I tried many apps to customize my shopify page.I think this app is vest because their reply is very fast when I ask them a question and teach me very kindly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Please feel free to reach out any time you need some help. :) Karl Team Lead, Technical Support

5 / 5 Share

May 12, 2020

Hands down best customer service on the planet. spent over 2 hours helping me and getting me what i need. could not recommend a better app or company

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that Kalen could help you! Looking forward to sending this review onto him! Thanks for taking the time to write the review. :) Karl Team Lead, Technical Support

5 / 5 Share

May 12, 2020

Quick and friendly response from tech support. They were very competent and eager to help solve my issue.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Always happy to help! Thanks so much for getting in contact and for taking time to leave a review! Karl Team Lead, Technical Support

5 / 5 Share

May 8, 2020

Excellent page building app for all applications, easy to use and with fantastic customer support. Recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad that we could help! Thanks for taking the time to leave a review! Karl Team Lead, Technical Support

5 / 5 Share

May 7, 2020

I've been using the app for customizing our new store looks, and just love it! it's very easy to use, sometimes the display and preview show differently but overall a great app. Plus help support (Andre Smith)is outstanding! Thank you for all the help! Hope we will keep enjoying the app !

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Looking forward to passing this review onto Andre! Please never hesitate to reach out if you have any other questions! Karl Team Lead, Technical Support

4 / 5 Share

May 6, 2020

We've been using this app for quite a while now and are overall very happy with it. It makes it so much easier to have an individual design. Sometimes it gives us a hard time as previews differ from the live page and the backend gets a little more messy. But overall a great addition to Shopify! And also great and quick support.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thanks for taking time to write this review, we really appreciate it! Please feel free to reach out to [email protected] if you'd like some help with this! Also, please feel free to send on any other feedback that you do have - we would love to hear from you! :) Karl, Team Lead, Technical Support

4 / 5 Share

May 5, 2020

We have been very happy with the page building functions on this App. Aesthetically, we have been able to achieve nearly all the things we wanted to by using this App. The support team have also been responsive and helpful. The only limitation we faced has been the form customization - which we would have liked to have more integration into Shopify's systems with. Nevertheless, we are very grateful to have found Shogun as our site building platform.

Using app

29 days

Total reviews

3

Average rating

4.7

Developer Reply

So happy to hear that the team could help you out with your site! Thank you for taking the time to leave a review and for the feedback about the forms! Definitely will log that as a feature request, I know you're not the only one who would like to see Shopify form integration added 🙏 Karl Team Lead, Technical Support

5 / 5 Share

May 4, 2020

Really helpful live chat team, and very flexible app which allows us to create a wide variety of content.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the review! So glad to hear that our support team could help you out! :) Karl Team Lead, Technical Support

5 / 5 Share

May 4, 2020

I got a super quick response and feel confident I made the right choice going with app, even though there are a lot of options.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and for giving Shogun a try! Our support team are always here to help and it's great that you had a good experience with them. Please do not hesitate to reach out if there is anything else we can help with. :) Karl Team Lead, Technical Support

5 / 5 Share

May 3, 2020

I really love this app. I've already posted some professional looking blogs on my page and their support team helped me quickly resolve an issue I had. I would recommend for sure.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! Your pages are looking fantastic! I am so glad that Shogun could help you do that. We work hard to ensure that our support team are there to support you as much as possible, happy to hear that you had a good experience with the team! Karl Team Lead, Technical Support

5 / 5 Share

May 3, 2020

Love this app. Took a while to figure out how to effectively use the structure components, but now we can whip up a good-looking, mobile-friendly page in under an hour. Support staff is quick, friendly, and always very helpful!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2020

Great page builder tool for store owners inexperienced in programming. Its simple to use and the best thing is the fast support. Send them an e-mail usually they answer within half an hour, which is really what you want if you are trying to set up a store quickly. Can highly recommend

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Andre on the customer service team... and everyone on the customer service team is patient, professional and sends you all the necessary links to continue growing and using their platform to best utilize Shopify. Andre went above and beyond as a customer service rep and this team truly puts a great effort forth to help you. You will not be building your website alone... their responses are extremely timely... and detailed! Andre is absolutely superb with detailed customer service for your needs. A try gem that deserves a raise! Thanks Andre!!! FIVE STARS... which I must say stems from Karl (the supervisor). His genuine care blew me away and he informed me that if we are really struggling and could use a visual, the Shogun team is able to provide you with such support. His attention to detail is superb. Thank you!!!!!!!!!!!!! I still have a job <3

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

The app gets rid of my need for reaching out to a developer for every design change. It saves me a ton of money and time and the tech support is amazing. Thanks Shogun team!

Using app

About 3 hours

Total reviews

1

Average rating

5.0