All reviews

Rating Breakdown

  • 5
    89% (1,777 ratings)
  • 4
    7% (130 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (43 ratings)

Reviews with Text

  • 99% (1,968)
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5 / 5 Share

May 12, 2020

Hands down best customer service on the planet. spent over 2 hours helping me and getting me what i need. could not recommend a better app or company

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that Kalen could help you! Looking forward to sending this review onto him! Thanks for taking the time to write the review. :) Karl Team Lead, Technical Support

5 / 5 Share

May 12, 2020

Quick and friendly response from tech support. They were very competent and eager to help solve my issue.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Always happy to help! Thanks so much for getting in contact and for taking time to leave a review! Karl Team Lead, Technical Support

5 / 5 Share

May 8, 2020

Excellent page building app for all applications, easy to use and with fantastic customer support. Recommended.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

So glad that we could help! Thanks for taking the time to leave a review! Karl Team Lead, Technical Support

5 / 5 Share

May 7, 2020

I've been using the app for customizing our new store looks, and just love it! it's very easy to use, sometimes the display and preview show differently but overall a great app. Plus help support (Andre Smith)is outstanding! Thank you for all the help! Hope we will keep enjoying the app !

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Looking forward to passing this review onto Andre! Please never hesitate to reach out if you have any other questions! Karl Team Lead, Technical Support

4 / 5 Share

May 6, 2020

We've been using this app for quite a while now and are overall very happy with it. It makes it so much easier to have an individual design. Sometimes it gives us a hard time as previews differ from the live page and the backend gets a little more messy. But overall a great addition to Shopify! And also great and quick support.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thanks for taking time to write this review, we really appreciate it! Please feel free to reach out to [email protected] if you'd like some help with this! Also, please feel free to send on any other feedback that you do have - we would love to hear from you! :) Karl, Team Lead, Technical Support

4 / 5 Share

May 5, 2020

We have been very happy with the page building functions on this App. Aesthetically, we have been able to achieve nearly all the things we wanted to by using this App. The support team have also been responsive and helpful. The only limitation we faced has been the form customization - which we would have liked to have more integration into Shopify's systems with. Nevertheless, we are very grateful to have found Shogun as our site building platform.

Using app

29 days

Total reviews

3

Average rating

4.7

Developer Reply

So happy to hear that the team could help you out with your site! Thank you for taking the time to leave a review and for the feedback about the forms! Definitely will log that as a feature request, I know you're not the only one who would like to see Shopify form integration added 🙏 Karl Team Lead, Technical Support

5 / 5 Share

May 4, 2020

Really helpful live chat team, and very flexible app which allows us to create a wide variety of content.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate the review! So glad to hear that our support team could help you out! :) Karl Team Lead, Technical Support

5 / 5 Share

May 4, 2020

I got a super quick response and feel confident I made the right choice going with app, even though there are a lot of options.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review and for giving Shogun a try! Our support team are always here to help and it's great that you had a good experience with them. Please do not hesitate to reach out if there is anything else we can help with. :) Karl Team Lead, Technical Support

5 / 5 Share

May 3, 2020

Love this app. Took a while to figure out how to effectively use the structure components, but now we can whip up a good-looking, mobile-friendly page in under an hour. Support staff is quick, friendly, and always very helpful!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2020

Great page builder tool for store owners inexperienced in programming. Its simple to use and the best thing is the fast support. Send them an e-mail usually they answer within half an hour, which is really what you want if you are trying to set up a store quickly. Can highly recommend

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

Andre on the customer service team... and everyone on the customer service team is patient, professional and sends you all the necessary links to continue growing and using their platform to best utilize Shopify. Andre went above and beyond as a customer service rep and this team truly puts a great effort forth to help you. You will not be building your website alone... their responses are extremely timely... and detailed! Andre is absolutely superb with detailed customer service for your needs. A try gem that deserves a raise! Thanks Andre!!! FIVE STARS... which I must say stems from Karl (the supervisor). His genuine care blew me away and he informed me that if we are really struggling and could use a visual, the Shogun team is able to provide you with such support. His attention to detail is superb. Thank you!!!!!!!!!!!!! I still have a job <3

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

The app gets rid of my need for reaching out to a developer for every design change. It saves me a ton of money and time and the tech support is amazing. Thanks Shogun team!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Charles is amazing at helping resolve issues! Shogun got my page looking amazing. So excited for all the cool features. I love how I can customize pages, product pages, and blogs. Very professional

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2020

I’ve just started using this up for my blog, it’s freindly to use and looks great, I had an issue with it, but the support was very helpful and quick with resolving the issue

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2020

The support team at Shogun have been incredible, especially Kalen and James. I’ve written to them with several questions and they’ve answered each one with patience and comprehensive help and useful resources. The app itself is very easy to use and has many unique functionalities, like optimising content for each device available. Definitely recommend it!

Using app

2 months

Total reviews

20

Average rating

4.2

5 / 5 Share

April 28, 2020

Easy to build landing pages. Great app, recommend. Also support was very helpful on solving our problem with collections widget.

Using app

11 months

Total reviews

20

Average rating

4.5

5 / 5 Share

April 27, 2020

We used Shogun to replace a platform that cost us $500/month. This app was intuitive and the support was responsive and thorough. I'd recommend this for anyone looking to build out custom landing pages without the use of HTML.

Store

VOORAY

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 24, 2020

I really like the app and anytime I've a question, the support helps me. It's an easy app for everybody.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2020

Solid, proactive support (thanks Andre!) and continued improvements to the app over time have made Shogun a key partner for us.

Using app

About 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

April 19, 2020

excellent support and i thank them for that, they are helpfull, fast and give complete detailed information when you have a problem. i like!

Using app

2 months

Total reviews

11

Average rating

5.0