All reviews

Rating Breakdown

  • 5
    90% (2,968 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2020

Great customer service, always ready to answer any questions that you may have. I've enjoyed working with them!

Store

Dosaze

Using app

About 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We've enjoyed working with you too :) I'll pass along your comment to the support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

June 4, 2020

Excellent customer service. Had a mild panic attack after losing a page and Andre walked me calmly through the process to get me fixed. Nicely done.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Glad to hear that the support team could help you restore that page! I'll be sure to pass the kind words onto Andre. Thank you for taking the time to write us a review!

5 / 5 Share

June 3, 2020

Fantastic app! Easy to use and adds so much dimension the site. The support for Shogun is superb.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to see that James could help you out with your questions. Karl Team Lead, Technical Support

5 / 5 Share

June 2, 2020

The support is really good. Many thanks to Andre Smith! He was there to answer some of our challenging queries. Amazing!

Store

VASTGUN

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I'll be sure to pass the kind words onto Andre, glad he could help you with your metafield question! Let me know if you have any other questions. Karl Team Lead, Technical Support

5 / 5 Share

June 2, 2020

Customer service was excellent, they answered my questions in less than 24 hours with a detailed video.

Store

MFT

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We are always happy to help! Thank you for leaving us a review! Karl Team Lead, Technical Support

5 / 5 Share

May 31, 2020

What an app and customer service, I had an issue with something i couldnt figure out and I got an answer in no joke <3 minutes. Definitely the best customer service I have ever experiences.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that support could help you out! Hope you and your team are keeping safe, #StayHome. Karl, Team Lead, Technical Support

5 / 5 Share

May 30, 2020

This app saved me a lot of time and frustration. I can make a killer product page and duplicate it by the click of a button! Perfect! And great customer service too :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

That's our aim - to save you time! The faster you can build, the faster you can get your awesome products out there! Thanks for taking time out of your day to review us! Karl Team Lead, Technical Support

5 / 5 Share

May 29, 2020

Shogun makes sprucing up your default Shopify pages really easy. If you don't know how to code AT ALL, you can still execute significant improvements to your existing pages using their editing interface. If you know how to write a little custom CSS/HTML, then you can probably fill in the gaps for any customization options that Shogun doesn't provide out of the box. Overall it's a really helpful tool and their customer service has been truly awesome. It's a cheap way to provide a serious visual boost to your site. Certainly worth a trial if you're in the market for that sort of thing.

Store

TIEM

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! 😍 Happy to hear that you are finding Shogun helpful and that our support team was here when you needed us. Karl, Team Lead, Technical Support

5 / 5 Share

May 27, 2020

Excellent customer support and product. Shogun is an incredible app that will take your store to a new level. Hightly Recommended!

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

That's our goal, to help you take your store to the highest level possible! Thanks for taking the time to write up a review! Karl Team Lead, Technical Support

5 / 5 Share

April 16, 2021

Really easy to use and absolutely amazing customer support on live chat. I'd really recommend this to anyone who would like to improve the look of their Shopify pages and make them way better at converting. UPDATE - 16th April 2021. Still using Shogun a year later and don't have a bad word to say about the product. There is definitely always something new to learn but the customer support is just second to none, really helpful, quick, friendly - I've dealt with Rhys on a few occasions recently and he's been great. Highly recommend.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and for the recommendation! We appreciate you taking the time to write one up. Glad to hear that we are helping your conversion rate! Karl Team Lead, Technical Support

5 / 5 Share

May 23, 2020

If you have a good idea to increase your conversion, Shogun is the perfect choice to implement it to your store. The support is very fast and helpful. I definitely recommend you give it a try

Store

Gym.hu

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that Shogun helped increase your conversion rate and that support could help you out! Let us know if you need anything. :) Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Awesome customer support, constant improvements to the product, and great for managing your content without any tech know-how.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for writing us a review! We are constantly working on implementing user request features, and improvements to bring you the best experience possible. Feel free to pass along any feedback you have to our support team and we will make sure it gets to the right place! Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Excellent customer support and product. Shogun makes it so easy to design and set up custom pages and if there is ever an issue there customer service is 5 stars! Could not see having a Shopify site without Shogun.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

That's our aim - 5 star support! Glad that we could help you when you needed us. Thank you for taking the time out of your busy day to write us a review, we really appreciate it. Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Great functionality, great customer support (thanks Charles!). Easy to use and much more freedom to build pages the way we want than we had with Shopify alone.

Store

BedJet

Using app

Over 3 years

Total reviews

6

Average rating

4.5

Developer Reply

Thanks for taking the time to review Shogun! Looking forward to passing these kind words onto Charles. We try our best to give you as much freedom as possible when building your pages! Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Shogun is an incredible app that will take your store to a new level. So many possibilities with this app! The support is fantastic and they always get back to requests in the same day. A great app and a great team. Very happy and highly recommended!

Using app

8 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your review! Your review was our 2000th - so thank you!! So happy to hear that our support team has been there to help you out when you needed us - please never hesitate to get in touch if you have any other questions. Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!

Store

MERGE4

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions! Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Made our website look WAY better!! Really easy to use and the design features are great. Customer service is really responsive and very helpful. Highly recommend!

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Happy to hear that the team could help you out, that's what we are here for! Thank you for taking time out of your day to leave us a review. :) Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Shogun is for those anyone who's creative and wants their store to look awesome without knowing code! Download the app for your store. You will love it!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you are happy with Shogun! Let us know if you have any questions! Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Great product, super easy to use and saved us a ton of hassle in building a website with a developer. Great service and they answered all of my inquires within minutes

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

That's so great to hear that our app has saved you a ton of hassle. I'll pass on the kind words to the support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 21, 2020

Shogun is one of the best and powerful apps for shopify. I am absolutely a fan of it. The customer Service is amazing!

Store

Gun-Ex

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks so much for the fantastic review. I'm so happy to hear that you've had a pleasant experience. Kalen | Team Lead, Support Shogun Page Builder