All reviews

Rating Breakdown

  • 5
    90% (2,955 ratings)
  • 4
    6% (205 ratings)
  • 3
    1% (29 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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5 / 5 Share

May 22, 2020

Great functionality, great customer support (thanks Charles!). Easy to use and much more freedom to build pages the way we want than we had with Shopify alone.

Store

BedJet

Using app

Over 3 years

Total reviews

6

Average rating

4.5

Developer Reply

Thanks for taking the time to review Shogun! Looking forward to passing these kind words onto Charles. We try our best to give you as much freedom as possible when building your pages! Karl, Team Lead, Technical Support

5 / 5 Share

May 22, 2020

Shogun is an incredible app that will take your store to a new level. So many possibilities with this app! The support is fantastic and they always get back to requests in the same day. A great app and a great team. Very happy and highly recommended!

Using app

8 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your review! Your review was our 2000th - so thank you!! So happy to hear that our support team has been there to help you out when you needed us - please never hesitate to get in touch if you have any other questions. Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!

Store

MERGE4

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions! Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Made our website look WAY better!! Really easy to use and the design features are great. Customer service is really responsive and very helpful. Highly recommend!

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Happy to hear that the team could help you out, that's what we are here for! Thank you for taking time out of your day to leave us a review. :) Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Shogun is for those anyone who's creative and wants their store to look awesome without knowing code! Download the app for your store. You will love it!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear that you are happy with Shogun! Let us know if you have any questions! Karl, Team Lead, Technical Support

5 / 5 Share

May 21, 2020

Great product, super easy to use and saved us a ton of hassle in building a website with a developer. Great service and they answered all of my inquires within minutes

Using app

Over 3 years

Total reviews

8

Average rating

5.0

Developer Reply

That's so great to hear that our app has saved you a ton of hassle. I'll pass on the kind words to the support team. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 21, 2020

Shogun is one of the best and powerful apps for shopify. I am absolutely a fan of it. The customer Service is amazing!

Store

Gun-Ex

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thanks so much for the fantastic review. I'm so happy to hear that you've had a pleasant experience. Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 21, 2020

it's been a breeze building pages. while the functionality may not be extensive it certainly is sufficient for any new brand / company who wants to get off the ground. the customer support has also been quick and efficient.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

I'm thrilled to hear that you've found it easy to build pages with our app and that our support has been quick and efficient. We'd love to hear what suggestions you might have to provide a more extensive functionality. We're always looking to improve and certainly welcome your feedback :) Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 19, 2020

Easy to use.... I can update my website fast and it always looks great. Anytime I've had a question - the support is right there ready to help! I would highly recommend this app if you want to tweak a theme, or be in total command of your site.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

I'm so happy to hear that you've had a pleasant experience with Shogun Page Builder. We do our best to respond as quickly to everyone and it's really nice to hear such kind words, I'll definitely pass this along to the whole support team! Kalen | Team Lead, Support Shogun Page Builder

5 / 5 Share

May 18, 2020

Super fast and helpful customer support. Some of the UX and help/support documents can be difficult to navigate...but the fact that their support team is so responsive and helpful makes all the difference in the world.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Will definitely pass these kind words onto Justine and Charles! I'd love to hear any UX feedback or feedback on our support documents, if you have a chance! Feel free to ping them over to support and we can get these looked into :) Karl Team Lead, Technical Support

5 / 5 Share

May 16, 2020

Very responsive. Very easy. Very helpful! They have an online help feature that actually works. When I lost a page, I sent a text and they responded in less than 5 minutes. True Story!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing to hear, we are always here to help when you need us! Please do not hesitate to get in touch again if you need anything! Thank you for leaving a review. :) Karl Team Lead, Technical Support

5 / 5 Share

May 16, 2020

This is the best page builder I've come across! It's very robust, while still being easy to use. And, their customer support is always extremely helpful and timely! I highly recommend Shogun!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review 💪 Happy to hear that the team was able to help you out and you were finding Shogun useful in building your store! Let us know if there is anything we can help with! Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

There are some bugs with difficult to find solutions, but I give 100% thumbs up because the help team is always there and down to help find solutions - Kalen spent a while working through solutions- essentially giving me a tutorial on how to be efficient and make the site great. Makes it simple to build epic shop pages.

Using app

4 months

Total reviews

2

Average rating

3.5

Developer Reply

Awesome to hear that Kalen could help you out! I will be sure to pass along the kind words to him! Thank you for taking the time out of your day to leave Kalen a review. Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

Although I am very comfortable with HTLM, js script and CSS, and I can build a professional page without a pre-made theme, having a theme keeps me from wasting precious times coding when someone else has already prepared the elements. Now... that's just what a SHOPIFY theme provides. Add SHOGUN, and you are in a whole new ballgame. It's like grabbing groups of pre-written codes that I would have written and pasting it where I want them on my page. I can still be a nerd and creative director at the same time! SHOGUN is TOOOOOO COOOOL.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate the awesome review! Our aim is to make it as easy as possible to create pages, without having to be tied down by the theme's options! You'll have to change your job title to Creative "Nerd" Director from now on. :) Let us know if you need anything else! Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

Great customer support. My email was answered within minutes and my problems were resolved instantly. I really love this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

That's what we like to hear! Thank you for taking the time to leave a review! Stay safe. :) Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

Great customer service. Really quick to respond and very helpful in solving my problem. Happy to recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Always here to help! Super glad to hear that support was able to help you out. Thanks for taking time out of your day to leave a review. Karl Team Lead, Technical Support

5 / 5 Share

May 15, 2020

I tried many apps to customize my shopify page.I think this app is vest because their reply is very fast when I ask them a question and teach me very kindly.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! Please feel free to reach out any time you need some help. :) Karl Team Lead, Technical Support

5 / 5 Share

May 13, 2020

Amazed at the quality of service here. I wrote in with a simple question and not only did they answer it - support identified a number of issues with my page that I didn't recognise, made videos showing me how to fix it, and also 'saved' the fixes so I could easily access and implement them myself. Very happy with the service and the customisability is much higher than Zipify.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! This review is so awesome and I am looking forward to passing this onto Jopeel and the rest of the company. We like to share positive reviews with the whole company to celebrate the positivity. Let us know if there is anything else that we can help you with! Karl Team Lead, Technical Support

5 / 5 Share

May 12, 2020

The app really gives you sophisticated control of the Shopify environment. But customer service is incredible. Kalen looked, responded as if he was in the office next door. APP 100% - Support Experience 1000%

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time out of your day to leave a review. 1000% support is what we aim for 💪. Will definitely be passing on the kind words to Kalen and the team. Let us know if there is anything else that we can help you with! Karl, Team Lead, Technical Support

5 / 5 Share

May 12, 2020

Hands down best customer service on the planet. spent over 2 hours helping me and getting me what i need. could not recommend a better app or company

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that Kalen could help you! Looking forward to sending this review onto him! Thanks for taking the time to write the review. :) Karl Team Lead, Technical Support