Shopify Forms
Shopify Forms: Capture customer info to grow your list
Rating
3.6
feedback
146
chart
#39
All reviews
Rating Breakdown
Review RSS Feed
June 18, 2024
Not sure why 2.7 stars , I find this app amazing, what else you want for something that is free. Yes you may have to customize it, may be a bit of work but it works .
June 6, 2024
La peor aplicación que he probado en Shopify, llevo 30 minutos haciendo un pop-up y le pongo guarda, y en Shopify me sale como lo configure pero entro a la configuración de pop-up y se me reinicia todo.
June 3, 2024
love the out of box ease of use but for more experienced users can we inject custom css to better control the design?
Hi, there. Thank you for your review! It's great to hear you're enjoying the app so far. Shopify Forms doesn't support custom coding, including custom CSS, but I can understand how this would be helpful and I'm happy to pass on your feedback! In the meantime, you can add custom CSS to your themes directly within the Online Store Theme Editor: https://shopify.link/mqxA. -Erin, Shopify Support
May 30, 2024
There is no way to even see the form submission, spent an hour building out a form for wholesale requests only to realize I cant even see what people submit. Whats the point of this app?
Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them. All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8. We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support
May 29, 2024
Like the other reviews said, you can't add the form to just one page, you need to add it shop wide for some reason
Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: (https://shopify.link/ozB1). - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: (https://shopify.link/rJAB). If after taking a peek at the help documents you're still having trouble, please feel free to connect with our live support team here: (https://shopify.link/vRnL). - Greta, Shopify Support
May 28, 2024
Been waiting too long to update with the markets feature...
Hey Done! Although we don't have a timetable on this being considered to roll-out as a feature, we certainly appreciate the feedback. This helps us steer the direction of the Shopify to continue developing a feature rich platform. - Dirk, Shopify Support
May 26, 2024
Shopify Forms lives up to its promise of simplicity. The dashboard is intuitive, with no technical jargon or confusing functions. You can edit everything within a single page.
June 3, 2024
The application is an excellent idea, I installed it to be able to run a Shopify flow automation, I contacted shopify support informing them of the errors in it, and the support team reports that the application does not work, a few days later they report that They already fixed it, but the app still doesn't work, I found several flaws: 1. It doesn't allow you to embed a form on a specific page. I followed the installation instructions step by step, but it doesn't allow you to embed the form. 2. Since I couldn't embed the form, I configured it to appear as a pop-up, but the pop-up also doesn't appear on the only page I want it to appear. It should be noted that I followed step-by-step installation instructions. 3. The only thing they fixed is that the form no longer appears on all pages when activated. The recommendation is to remove the application from the app store if it does not work correctly.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
May 14, 2024
I need more features to replace google forms with this for contact and survey purpose. 1. Description text to each field 2. Label text of some field types is out of input field and some is in the input field. No consistency. Bad looking. 3. Multi line text field should be longer automatically while writing long texts. 4. Conditional logic
Hi there, thank you for your review. We appreciate you taking the time to share with us your feedback on how the app can be improved. -Victor, Shopify Support
April 30, 2024
The app is great but only if you want the form on ALL pages.... i needed a sign up form for different events, on different pages, and if you add the form its automatically added to every page on your site and after 5+ hours of trying to get around that, and 2 hours with shopify support, I was told to choose another app and that it's impossible to do what I'm looking for. As I do events and I need specific forms for each different event, I'll try another app as I don't want the sign up form on all the pages. note: this app also only allows you to use ONE form at a time. Wasnt what I needed.
Hey there! I'd love to help you with this. If you are using a newer 2.0 theme then you can embed the form you wish on specific page templates using the inline form option. You can learn more about this option here: https://shopify.link/zGyK. Create unique templates for each page/collection you need and embed the desired form. If you are using an older theme type, then this option won't be available at this time. You would need to manually embed a form, or using a different form app. Definitely connect with our support team for more details on using page templates! -Shay, Shopify Support
April 16, 2024
I cannot access any responses from the forms being filled out - no way of contacting support.
Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them. All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8. We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support
April 11, 2024
Before installing it, I was worried due to its ratings in the reviews. However, it turns out to be a good Shopify Form App with comprehensive features. You can create different types of fields, rearrange them, and post them, in styles you like—Pop-up / Inline / or a Single landing page. New fields will be connected to customers' metafields. Responders' answers will be filled in, so it's quite easy to handle the data. I just created one page, and I think that's the form app I need.
April 7, 2024
The form builder is ok, but the documentation is terrible, and there is no support from Shopify. We wanted to do a very standard and simple form in a section of a custom landing page. This is not possible. The form app is still using json templates and not liquid so its not possible to embed into template using code
Thank you for your review and feedback. I will be sure to relay this to our developers. -Emily, Shopify Support
March 27, 2024
This is not a "form" app. It is an app that captures email subscribers only.
Hi there! Thank you for sharing your review. Feel free to learn all about the different form types available here: https://shopify.link/dBJY. If you have any further questions, please don't hesitate to contact us here: https://shopify.link/1w5D so that we can look into this! -Mac, Shopify Support
March 21, 2024
VERY misleading! I set up a form for people to make customization requests, and yet, I HAVE NO WAY TO ACCESS THE RESPONSES!
Hi, there! We recently launched a way to store all form submissions, so you will always have a historical version of them. All new submissions created after July 28th, will be stored and accessible in content > metaobjects. You can learn more here: https://shopify.link/0Rm8. We invite you to retry the app and if after taking a peek at that help document you're still experiencing trouble, please connect with our live support team here: https://shopify.link/vRnL. - Greta, Shopify Support
March 20, 2024
You can't create a redirect to a thank you page. Incredible. This is a basic feature any form app should have. Not using it for now.
Thank you for your review. I will make sure to provide this feedback to our team. I did find a community forum post on this you can look at here: (https://shopify.link/qqQM) -Emily, Shopify Support
March 6, 2024
having a lot of trouble just trying to make a landing page with an inline form, the popup one is working
Hi, there! I'm sorry to hear that you're experiencing issues with enabling a form on your theme. A few steps you can take to troubleshoot are: - Enable Theme App Embeds: First, ensure that the theme app embed is activated on your store. You can follow the instructions in this help document to set it up correctly: https://shopify.link/ozB1. - Add an App Block for Inline Forms: If you're using an inline form, you'll need to take an additional step. Add an app block to your theme and attach the inline form ID. Detailed instructions can be found here: https://shopify.link/rJAB. If after taking a peek at those help documents you're still having trouble, please feel free to connect with our live support team: https://shopify.link/vRnL. - Greta, Shopify Support
Feb. 22, 2024
idk how to contact you so im writing a review. Can I redirect visitors to another page once they click submit? thanks
Hi, there! Thanks for reaching out. This isn't an option with the Shopify Forms app. You can learn more about the current setting options the app has here: https://shopify.link/GQwo. If you have more questions, don't hesitate to contact our support team through the Help Center here: https://shopify.link/vRnL. -Erin, Shopify Support