Point of Sale

Dec. 16, 2020

I do not thing that the Pro version should be such a significant upcharge. The functionality is fine but there are already attempts to upgrade my recurring charges all the time and this would DOUBLE my monthly costs. I would also be much more likely to use the Shopify tap and chip etc. if they were more competitive i.e. NOT just the same as Visa and Mastercard through other terminal providers. Shopify is already deep enough in my pockets - if they offered a really good deal (say 1%) on Credit Card fees it would be a no-brainier. Who DEOSN'T like one stop and integration?

Dec. 16, 2020

The point of sale app is very useful for seeing what orders have been made and for viewing analytics about the sales on that particular day such as the top products by net sales and the net payments by type. The point of sale also offers to set up custom payment methods such as a different credit card reader and gift vouchers for example which is very useful. The app is very convenient as it can be used on the ipad/till in store and can be downloaded on phones too which allows us to see how the store is doing from our mobile devices if we are not in the store. The only issue with the app is sometimes if we add new products to Shopify it does not sync properly and some products do not show up on the point of sale or some variants don't come up such as certain sizes could be missing, even though they are perfect and correct in Shopify and on our website. The only solution we found to this issue was to delete and uninstall the app and reinstall it and it seemed to have fixed it. Overall I would recommend the point of sale app, it takes a bit of time to get used to as it is quite different from a regular till and might take a bit of technology knowledge to get used to it, but once you get used to it and give it some time it is very handy to use and handy to keep track of everything happening in your shop. You can also see the orders that have been made online and in store and can filter through them which is another great feature.

Dec. 15, 2020

A core app for any retail except greedy Shopify wants you to pay a very basic feature: exchanges… Yes, you can’t create an exchange with the free version of this application. Another basic feature that they want you to pay for is to put your own logo on receipts. Also, the app won’t sync your products sometimes.

Dec. 15, 2020

Shopify Point of Sale is an excellent implementation of an easy-to-use but powerful tool to manage sales in-store. Our staff members are able to intuitively use the software with minimal - sometimes no - training. New productivity features are actively being introduced which makes using the software even better.

Dec. 14, 2020

I thought the POS system worked well. Closing out the drawer and balancing the cash on hand was a challenge. I thought I had it figured out, and that our employees were not following the correct procedure. However, our employees were correct - the process was confusing and created inaccuracies.

Dec. 14, 2020

POS is a simple way of using a shop till. It syncs brilliantly with your E-Store and is pretty seamless. I think over time it will improve, such as more sophisticated options with customers purchases such as accounts, credit limits etc. Also be careful of discounts, we found it was easy to make mistakes and charge the customer wrong amounts. We've overcome that now.

Dec. 13, 2020

***Helpful to a point. But will take YOUR tech-savviness to be successful*** The App is helpful as it means I only have 1 inventory between my online and in-store shoppers. I also like how mobile it is, and how quick it is to checkout. My 2-star deduction is because sometimes it takes a minute or two for things to sync between the Shopify admin and POS. Something might scan and be found through search in the admin interface but when attempting to scan or search through the POS, it won't find it. This has forced us to use the Custom Sale option but means we have to backtrack and fix quantities later-- so it's like i have two inventories again. The support is fine- they are always available but sometimes we get lost in translation and they often have scripted responses that are frustrating, as it feels they're not really hearing me and my needs, but trying to get 5 Star survey results. I was sifted through several "launch specialists" when I was converting systems and it was tough to feel helped as I had to reexplain and reintroduce my progress to several people. Eventually, I just stopped asking as they seemed too busy or uninvested. I would call instead of email as email tickets can take several days or they don't answer at all. Other updates I'd like to see: Making a specific collection "non-discountable" as we offer a "member" discount for people every day, but some items' profit margins are too narrow to apply an additional discount. So my staff needs to outsmart the system. Secondly, a connection to Blackbaud would be awesome as I could load or view my members through there. Finally, as a non-profit Museum, this has been an inexpensive way to stay in modern times but our store has a lot of products (5000+) available that it seems Shopify struggles to update or keep track of seamlessly.

Dec. 12, 2020

This is a great app! I love having my online store and POS inventory integrated in one place. Just wish I could edit unpaid orders from the POS rather than having to create a new order each time (ie. my employees run balances). ALSO is there curb-side pickup option from the POS?

Dec. 8, 2020

Switching to Shopify POS was the best decision I have made all year. It makes the checkout process easy and allows for touchless payments. I like the customized home screen and easy navigation.

May 16, 2021

Usd $89 for this? We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. 1- This POS is not working with any Bluetooth printer, Shopify say that You must have to buy to them the printer, 2021 it isnot logical. 2- This POS does not work on Computers. 3- This POS is not customize , taxes are the same that online store. No available to change (taxes online and taxes POS). 4- Stocky is not work in free plan. 5- The idea pos and online as one, is a lie. We must pay online and pay POS too. 6- This POS does not work with all barcode reader. Only few businesses companies.

Dec. 5, 2020

We love how easy it is to use and find products with the search capability. As the store owner, I like the ability to see the daily sales analytics.

Dec. 5, 2020

I'm pretty disappointed with Shopify POS since the so called Pos upgrade. In a nutshell I have found nothing to improve my experience with the upgrades. On top of that i'm now paying $90.00 Month more for what I had before. Costs have more than doubled people. I'm feeling shafted by Shopify. Also the live view is a waste of time. I told i have "Live Visitors" but when you click on the map it's impossible to find such a visitor, if there ever was one. I used to love This platform once. Now I'm actively looking for a better option

Dec. 4, 2020

It works great, however it would be good to get an email to remind us when an update needs to be done.

Dec. 4, 2020

Could sync multi POS iPads to 1 receipt printer, utilize the TAP pay, Apple Pay, or a better card reader that works with outside processors that we don't have to go through multiple steps to complete the transaction.

Dec. 4, 2020

So easy and friendly. Helped me gris the business faster and easier . Organized woth great features. Great app

Dec. 4, 2020

The POS app is much better than some I've tried and works well with my eCom site that is also run by Shopify. Customer service is excellent. There are still some improvements to be made before I'm able to award 5*, especially as it is a fairly expensive system it feel it should be a little more seamless and a few things need to be ironed out, such as exchanges and refunds, but overall I do believe Shopify to be the best omni-channel option available on the market.

Dec. 3, 2020

It does the simple POS work but not sure if it's worth ~$90 charge per month. I recently upgraded to the Pro POS to use a few more functions but if possible, I want to pay for the chargeable functions that I actually use. One critical downside of this app is the search function. The search result is too broad and to find something specific, you need to type the exact product name word by word. If you need to rely on the manual search on POS other than using the scanner, then this app will be very annoying. I don't recommend this to those users but ok for those who want the simple POS functions. Overall, too expensive for what it is.

Dec. 3, 2020

I use shopify POS to sell our all Natural Handcrafted Goat milk Products. We sell products on our Farm, Online and at Craft Sales!! It has worked fabulous for us at Eichers Hobby Farm.

Dec. 3, 2020

We use this app at events and shows outside our local shop. We enjoy the simplicity of the program and the ability to hook up to all of our devices for our shop from POS Scanner, register, and card reader

Dec. 3, 2020

Very useful app that we use all the time in our Retail outlet, great features for the FREE version.