Point of Sale

Dec. 3, 2020

I loves this app. Super easy to use and makes checkout super quick. Allows you to take payments even without the card reader. So easy to access the product catalogue. For someone that is totally new to this and never even had retail experience, this app makes it so easy. Love it

Dec. 3, 2020

I use this app to sell directly to our customers at pop-up shops throughout the year, it's very easy to use and I love that I can look at the analytics to analyze what our customers are buying in person.

Dec. 3, 2020

Does add a cost to monthly outgoings but if you sell online then it is well worth it, there is space for it to be developed more but overall works very well

Dec. 3, 2020

We’ve been with Shopify for several years now for our website & POS. Prior to Shopify we used 2 very popular and highly noted POS platforms both with pros & cons & both costing more than Shopify’s upgraded version. We switched our 13 yr old Brick & Mortar over to Shopify’s POS platform approx. 4yrs ago and have been relatively pleased with our decision. In our experience, anytime a new upgrade is rolled out with any platform there has always been growing pains and it never seems to be at the right time. What I do know is that in our 4 yrs of using Shopify’s POS many of the upgrades they have implemented is a direct result of listening to the customer. Can they do more, absolutely. Let us all remind ourselves with this pandemic how we’ve had to change direction in the blink of an eye including Shopify. Trying to keep up with an influx of demand can be daunting even for the big guys.

Dec. 3, 2020

It’s perfect for pop up shops and in-person sales. All inventory is updated right after purchase. And, it’s super easy to use. I would recommend purchasing the Shopify card reader to go with it.

Dec. 3, 2020

I love the hands-free usage for me as a shop owner and I get similar comments from customers. The only thing I really don't like is when I'm in the cart, it's not intuitive how to add more products. Tapping 'close' isn't logical to me for some reason. And tapping 'more options' doesn't have 'add more products'.

Dec. 3, 2020

IT SEEMS TO ME THAT ALL "PRO" FEATURES SHOULD BE FEATURED ON THE "BASIC" POS. AS MUCH AS I ENJOYED THE EASE OF EXCHANGES ON "PRO" I SWITCHED BACK TO "BASIC". I WILL NOT PAY $90 A MONTH FOR EXCHANGES. ANOTHER FEATURE THAT SHOULD BE IN "BASIC" IS PUTTING A TRANSACTION OF HOLD. I CAN GET TO THE ANALYTICS I NEED AT ANY TIME OFF THE SHOPIFY APP... I DON'T NEED MY EMPLOYEES TO HAVE ACCESS AT THE REGISTER. I LOVE SHOPIFY, BUT IT WAS I LITTLE BIT OF A LET DOWN THAT YOU GUYS TRIED TO CHARGE SO MUCH FOR THESE "UP GRADES" THAT SHOULD BE REGULAR FEATURES OF ANY "POS" SYSTEM. BEST -JIMMY

Dec. 3, 2020

This app is so user friendly and I use it everyday to view what is going on with the store when I am not there as well as updating customer orders and inventory. Love Shopify POS!

Dec. 3, 2020

App does work well and is pretty simple to setup. However, you are limited to using expensive equipment and are limited on what should be some basic included features (instore pickup, calculated shipping, returns/exchanges, custom receipts ) unless you want to pay the ridiculous $89 a month. If you are a small business or start up then this may be hard to justify. These features should be standard in my opinion. You already pay a monthly fee for this with your website. Is it a good app? YES But as shopify does with the websites, you have to pay more to get basic standard features that should be included.

Dec. 3, 2020

The POS app is amazing! It is very user friendly. I like that I am able to keep track of my inventory as I make sales.

Dec. 3, 2020

Product search 'engine' not particularly 'smart' or intuitive. Exact name will often NOT have that product come up first in search results.

Dec. 3, 2020

I love this point of sale app. Easy to navigate and use. With all of the constant updates, the system is getting faster and more efficient. Would highly recommend.

Dec. 3, 2020

We use the app at our storefront and love how well it integrates with our online store. Very user friendly and easy to learn

Dec. 3, 2020

Good overall but there are some shortcomings in flexibility. Need to be able to adjust pricing and taxability on the fly. Could use more robust reporting.

Dec. 3, 2020

Not keeping inventory from POS to Shopify Online Refund to gift card on Shopify Online. Only allows to refund to original payment.

Dec. 3, 2020

We set up our POS system and were in business in the blink of an eye. Its been so easy and we love it.

Dec. 3, 2020

Easy to view my products and love the fact that I can keep my inventory in one place. I am planing soon to try it on my new ipad

Dec. 3, 2020

I dont really like the price of it every month, but we love it, everything is there we need and it is very useful.

Nov. 30, 2020

All the features on the POS PRO (Upper-tier subscription service) are completely unnecessary for the POS system and can be accessed through the Shopify back-end on a laptop or desktop computer. However, Exchanges are completely necessary and are not included in the free version. Wouldn't mind, but you can also only preform an exchange on a transaction once - if a customer tries to exchange an item they've already exchanged they are unable to do so. The price for this subscription should be at best $30 CAD a month. $120 CAD a month is an absolute robbery. Does Shopify not have enough money already?

Nov. 26, 2020

We switched to Shopify POS so that we could have more cohesive inventory and data management between our online store and brick and mortar. It's okay, but lacking in some significant areas. Pros: -Fairly intuitive to use/teach staff -Easy search -Stocky is overall a good inventory management system, despite a few small complaints Cons: -No function to honour Status Cards/Tax Exemptions in Canada (which I believe may be illegal in Ontario) -Unable to edit any product details/add bar codes/adjust stock/change price etc. inside the POS app, which makes a lot more work for managers and creates many issues/errors -I was told I would have dedicated "set-up support" but it seems that that person's job was just to email me links and direct me to the general help line -Support staff are unevenly trained - a few times I've called with a specific question and received multiple different answers from different people -No "Void" function and returns/exchanges are unnecessarily complicated Overall, it doesn't feel like there were many people consulted who actually work in retail. It would be a lot more convenient to stay with Shopify, so I hope it improves.