All reviews

Rating Breakdown

  • 5
    96% (319 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 96% (319)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

I've been using this app for years and it's great! The customer service is very good and it serves my purposes. Thank you!

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Really great customer service, Nitesh was extremely helpful and answered any questions I had. 5 stars recommend the app just for customer service alone.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Found better Digital Download for me!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

Excellent and very helpful customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Great app and great service. I like that you can alow customers to download files in high quality and modify the email template.

Store

SOJOURN

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 21, 2025

I like that Danna sent a video to assist me. Thank you!

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 21, 2025

They are so helpful. I have been using skypilot for years and I have zero regrets. The team is amazing!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Amazing support

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 15, 2025

Horrible onboarding. App populates a download button on all of your checkout pages including your physical products not connected to the app. Live chat experience was maddening. Was promised a google meet to chat at a specified time at my urging but never received a link.

Using app

About 17 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 14, 2025

Love sky pilot, they always are accommodating to my requests, support is great. Have used to deliver hundreds of thousands of downloads over multiple years. - highly reccomend

Using app

Almost 6 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 13, 2025

Nejla is awesomeness!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

All Thanks to this app, it is easy and save time.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the 5-star rating! We really appreciate your support—it means a lot to us! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

2 / 5 Share

Nov. 7, 2025

You need a tutorial video. I am not available for the times for onboarding call

Using app

1 day

Total reviews

2

Average rating

3.5

Developer Reply

Hey there, Thank you for your feedback. Yesterday, we sent you an email to arrange an alternative time for your onboarding call. As noted on our website, if the available slots don’t work for you, you can always reach out to us via email and we’ll be happy to set up a time that fits your schedule. We’d love the opportunity to make this a better experience for you and hopefully earn a 5-star rating—please don’t hesitate to get in touch so we can help! Best, Shop Circle Team

5 / 5 Share

Nov. 7, 2025

Kenan was super helpful and very patient with me helping me learn the new sky pilot for uploading png's. Thank you so much Kenan

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Kenan was able to help patiently and guide you through uploading PNGs—it’s great to know our support made your experience smooth! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 5, 2025

Podpora reagovala okamžitě na můj dotaz a hned byl vyřešen. Moc děkuji.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear our support responded immediately and was able to resolve your issue right away—your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 4, 2025

This is my first time selling a digital good - a video course. As a newbie, it was super straightforward and intuitive to get set up with Sky Pilot. And the only time I did have a question and used the live chat, I heard back from Saro instantly, and my question was answered straightaway. So far, so good!

Store

PutterCup Golf

Using app

6 days

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear your first experience selling a digital product went smoothly and that Saro was able to help you instantly via live chat. Your feedback really makes our day! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team

5 / 5 Share

Nov. 4, 2025

The tech was very knowledgeable and fixed the issues

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Kenan was super helpful in getting me situated!

Store

SJC Custom Drums

Using app

5 days

Developer Reply

Hey there, Thank you so much for your kind words! We’re thrilled to hear Kenan was able to help get you situated—your feedback really means a lot! If there’s ever anything more we can do for you, just reach out. Best, Shop Circle Team