Sky Pilot ‑ Digital Downloads

Feb. 24, 2023

The app is very useful if you sell digital products since Shopify doesn't have its own way of doing this. Also, since we first started using the app 5 years ago, it's been updated and upgraded for better user experience. And the customer support team is VERY responsive, which is, of course, one of the most important things about any app one uses with their Shopify store. I've been working with Alessandro recently and he's awesome. Helped us fix some glitches we found in Safari, etc. and also very helpful about a recent update we did in the SkyPilot theme. Thanks Alessandro!

Feb. 20, 2023

Sky Pilot's staff are very friendly and responding almost immediately if you have any questions. The app is very intuitive, easy to use and fills all the needs I have as an entrepreneur selling online classes and training videos.

Feb. 19, 2023

I am new to Sky Pilot to use for customers to download my embroidery files. The set-up has been VERY user friendly! I had a question about Customer Account Integration and was able to reach customer service on a weekend. Allesandro was so informative and was to help right away. Excellent customer service and fabulous app that I am thrilled to add to my website! For sure recommend adding this app for any digital files for download.

Feb. 16, 2023

App is great and easy to use. It uplaods the files with ease, and is hands down the best digital download app within shopify. Dashboard is nice and you can input your brands colors and logo along with text. It would be nice to eati the color of the brand name within the email if you have this portion enabled - not a big issue though. Keep up the good works guys!

Feb. 8, 2023

Easy to use, customer service is amazing. Very thankful that my customers can now set up accounts and see all of their past purchases. This app pulls in past purchases, so my customers can see things they bought a year ago, even though I just got this installed. Very happy!

Jan. 24, 2023

This app was exactly what we were looking for when we built our online store. We offer online courses that include streaming video and downloadable documents. It was easy to set up with great features inside the app. When we've needed to reach out for support, we've experienced quick and excellent customer service. Would highly recommend Sky Pilot.

Jan. 23, 2023

The Sky Pilot app is the most reliable and trustworthy app I've ever encountered. If I've ever had an issue it's due to user error, and that was once about 3 years ago. I've been relying on this app for digital delivery services in my store for approximately 5 years now and have NEVER had issues from customers or my end. My customers have reliable delivery, easy access to files, customer account login that's seamless and I have a backend that provides me with all the information I could require. The enhancements that Sky Pilot has provided over the years have been seamless, to the point where I don't even notice a change has been applied unless it's visual. I have easily accessed new features for enhancing my experience and haven't even encountered a bug. I recommend Sky Pilot to all individuals looking for digital content delivery upon customer purchase.

Jan. 20, 2023

Applicazione davvero molto intuitiva e completa. Semplice, facile da configurare ed assistenza con operatore italiano. Grazie ad Alessandro che mi ha fornito le informazioni che volevo. Consiglio TOP!

Jan. 4, 2023

Sky pilot is awesome to work with! They deliver our digital downloads flawlessly, and integrate with customer accounts so that our customers can login and see a full list of their past purchases. Our last digital download delivery app could not do this, and it makes for a much better customer experience. Highly recommend sky pilot if you sell digital downloads.

Nov. 16, 2022

I was a total newbie, and this app was very easy to use. I had some "user error" problems early on and they were super helpful and very fast replying to me. I highly recommend Sky Pilot

Oct. 14, 2022

Very easy to use and integrate app. I love it! And the customer service is very helpful. Thank you, Alessandro, you are doing an amazing job!

Oct. 5, 2022

I can not say enough GOOD about this app! I was having an issue and went to the chat section, within mins the tech explained exactly what I needed to do in order to free up more space! Fixed the issue immediately I recommend this for anyone who uses digital downloads.. 100% satisfied Linda

Sept. 23, 2022

Die App funktioniert wie es soll, und bei Probleme ist man bei dem Kundenservice sehr gut aufgehoben und es wird einem sehr schnell geholfen! Auch bei Vorschläge und Verbesserungen wird ganz schnell reagiert - innerhalb einer Woche wurde ein neuer Button mit "Produkt bereits erworben" implementiert! Mehr Kundensupport und -offenheit kann man nicht erwarten!

Sept. 20, 2022

I needed a fast app that would let me move forward quickly to restore a site I had taken a sabbatical from and upon return, the digital file product links were all stripped. SkyPilot IS IT. I was able to upload all my files and spend time with many products in restoring them for my customers and on the first day, my customers returned to shop. That's how well this APP works! Customer Service is excellent and always ready to help. Thank you SkyPilot!

Sept. 13, 2022

ダウンロード販売に利用していますが、大量のアクセスにも対応しており、費用もリーズナブルで満足しています。 今回、ちょっとトラブルがあり、カスタマーサポートに連絡しましたが、素早く、丁寧に対応いただきました。 We use this app to selling digital contents. It is good for huge access but reasonable price. Recently I have contacted the customer support. He has helped us quickly and completely. I am satisfied enough.

Sept. 12, 2022

Great support, Alessandro! Using it for our bundle for physical product + online video streaming as a product set to offer greater value for our customers on the product.

Sept. 9, 2022

This app is PERFECT for all digital businesses. The interface is simple and very smooth. Don't hesitate when it comes to purchasing one of the plans, because let me tell you - it's worth it. They also have the best customer service and when I need help on either big or small things, they were able to assist in every way. (Thank you, Alessandro, for being so patient with all of my annoying and probably hard questions)

Dec. 6, 2023

I use Sky Pilot 3 years now and I am very happy with it. And the customer support (I interacted with, Alessandro most) is top notch! I highly recommend them.

July 23, 2022

I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.

July 21, 2022

I have been using the SkyPilot app for a few months now and it is very user-friendly. I also like that I can customize the emails a bit. Overall I think it’s a great app for offering digital content with your products on your store. Hopefully they will add more features in the future but it suits our needs perfectly at this time.