All reviews

Rating Breakdown

  • 5
    95% (349 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 92% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2023

Great customer support and easy to use :)

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear that you've had a great experience with our customer support, and you find Sky Pilot easy to use! Your kind words are greatly appreciated by our entire team. Our goal is to provide a seamless experience for our users, and your feedback is a clear indicator that we're on the right track. Thank you for taking the time to leave us a 5-star review! We are here for you anytime you need any assistance. Your support and feedback are instrumental to us in developing a better shopping experience for all in the future. Best wishes from all of us at the Shop Circle team!

5 / 5 Share

Dec. 5, 2023

I like the app. It gives the option to download the product or have the physical bookmarks. It's simple to manage.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying the dual feature of Sky Pilot that allows for both digital downloads and physical bookmarks. Our aim is to keep our app simple and user-friendly so it's great to know we've hit the mark for you. Your feedback truly helps us to deliver the best experience possible. Keep enjoying our app and don't hesitate to share more about your user experience - we're always eager to hear more. Best wishes, The Shop Circle Team

5 / 5 Share

Dec. 2, 2023

We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!

Using app

About 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your enthusiastic review! We're absolutely thrilled to hear that you're happy with SkyPilot and that our team, particularly Haris, has been able to provide you with excellent support. Your recommendation means a lot to us. Your suggestion about integrating with Omnisend is a great one, and we truly appreciate your input. We value user suggestions as they help guide our improvements and expansions. Again, thank you for taking the time to share your feedback. Reviews like yours not only motivate us to work harder, but also help us understand our customers' needs better. Best Regards, The Shop Circle Team

5 / 5 Share

Nov. 29, 2023

Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're absolutely thrilled to hear that our commitment to exceptional customer service, transparency, and customization has made a positive impact on your business. Your recognition of our personalized approach serves as a great testament to our efforts, and motivates us to continue exceeding your expectations. We see our clients as partners, and your success is our success. Your feedback encourages us to keep pushing the boundaries. Thank you once again for your kind words, they truly mean a lot to us. Best Regards, The Shop Circle Team

5 / 5 Share

Nov. 28, 2023

Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder. Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot. We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you. Best wishes, The Shop Circle Team

5 / 5 Share

Nov. 28, 2023

Great customer support! Thanks Alessandro

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear about your positive experience with our customer support, especially with Alessandro. Your words truly highlight our team's dedication to assisting our valued customers like you. We can't appreciate enough your generous 5-star rating. Please remember, our support team is always here to help if you need anything else. Thanks once again for your great feedback! Your satisfaction is our top priority. Best regards, The Shop Circle Team

5 / 5 Share

Nov. 27, 2023

So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you. Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot! Best Wishes, Shop Circle Team

5 / 5 Share

Nov. 27, 2023

A great app with fantastically responsive and friendly support.

Using app

Almost 7 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello, Thanks for your fantastic review! We're thrilled to know that you've had a great experience with Sky Pilot. Your positive feedback truly inspires us to keep working hard. Knowing that you find our support team friendly and responsive validates our efforts to provide exceptional service to our users - our goal is always to be there for you when you need us. Your positive comments encourage us to continually provide a great app and excellent service. We always like to hear from our users and we highly appreciate you taking the time to share your positive experiences with us. Warm Regards, Shop Circle Team

5 / 5 Share

Nov. 27, 2023

The best app for digital downloads in my opinion. Fair pricing, lot of options and most of all an unbelievable support team.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Wow, such a stellar review! We at Shop Circle are thrilled to hear you've had a great experience using Sky Pilot for your digital downloads. Knowing you appreciate our fair pricing and array of options brings us immense joy. But the cherry on top is definitely your kind words about our support team. We strive every day to offer unbeatable support to our users, and it’s fantastic to learn we're making the mark on this front. Your feedback has truly brightened our day. Thank you for choosing Sky Pilot and for taking the time to leave such a fantastic review! Best regards, The Shop Circle Team

5 / 5 Share

Nov. 26, 2023

Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.

Using app

About 5 years

Total reviews

10

Average rating

5.0

Developer Reply

We are thrilled to hear about your positive experience with Sky Pilot! It's fantastic to know that the app's customization features and simplicity have been useful for your digital store, and that our support team has been able to assist you effectively. We appreciate you being a loyal customer for several years. Your input, and the feedback from all of our customers, is vitally important to help us continually improve and provide the best service possible. Please feel free to reach out to us if you ever need further assistance, or if you have any suggestions that could make your experience even more seamless. Thank you for creating our 200th review! Best wishes, The Shop Circle Team

5 / 5 Share

Nov. 22, 2023

I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost. The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear your positive feedback and that Sky Pilot has been such a life saver for distributing your digital product. We truly appreciate your recognition of the ease of use we aim to provide at an affordable cost. Your kind words about our team indeed put a smile on our faces! It's our priority to provide fast responses and provide assistance with every request. Hearing that you see yourself continuing with our app for a long time is the kind of motivation that encourages us to keep improving and providing exceptional service. Your feedback means a lot to us, it goes a long way in helping us serve you better. Thanks again for your confidence in us! Best, The Shop Circle Team

5 / 5 Share

Nov. 22, 2023

Excellent and fast support, works very well!

Using app

2 days

Total reviews

10

Average rating

4.6

Developer Reply

Hello, We're thrilled to hear that you are enjoying our Sky Pilot app! Your kind words about our support team and functionality are really inspiring for us to keep doing our best. Thank you for your wonderful review. Your feedback and satisfaction are very important to us. Best wishes, The Shop Circle Team

5 / 5 Share

Nov. 15, 2023

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

Store

USA

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We're thrilled to know that Sky Pilot has been effective in delivering digital products for you. It's great to know that our app is making a real difference to your experience! Your feedback about Alessandro is greatly appreciated. We believe that good customer support should be fast, friendly, and above all, solve your problems. We're glad to hear our team was able to assist you in integrating our app with another one, and that our support was knowledgeable, professional, and friendly. Thank you once again for taking the time to share your positive experience with us. Your feedback is important for us to continue to improve and provide the best service to our users. Best regards, The Shop Circle Team

5 / 5 Share

Nov. 10, 2023

Thank you! Great Customer Service!

Using app

About 17 hours

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for your 5-star rating and for taking the time to share your positive experience with Sky Pilot! We are thrilled to know that you found our customer service to be of high caliber. All the best, Customer Success Team

5 / 5 Share

Nov. 9, 2023

I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

Developer Reply

We're thrilled to hear how much you're loving Sky Pilot! It's fantastic to know that our app is making the process of listing and delivering digital products easier for you. We designed our features with businesses like yours in mind. Thank you again for sharing your experience and for your recommendation. Your feedback helps us continue improving our service. All the best, Customer Success Team

5 / 5 Share

Nov. 6, 2023

Sky Pilot is an amazing app that we use to give customers PDF copies of their purchases in addition to selling PDF only books. The tool is simple to use, has a great feature set, and their support team is really top notch.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, thanks so much for your splendid 5-star review! We're thrilled to hear that you find Sky Pilot to be an amazing app and particularly appreciate your mention of the feature set and our support team. Thanks again, and we look forward to serving you for many years to come! All the best, Customer Success Team

5 / 5 Share

Oct. 30, 2023

Alessandro was so helpful with assistance in customizations.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your 5-star review! We're thrilled to know that Alessandro was able to assist you with your customizations and that you found his support helpful. Don't hesitate to reach out if you need anything else, as we're here to help. Thanks again for taking the time to share your experience with us! All the best, Customer Success Team

5 / 5 Share

Jan. 23, 2024

I've been using SkyPilot for a few years now and they are great, I've never had any issues with them! Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)

Using app

Over 2 years

Total reviews

9

Average rating

4.3

Developer Reply

Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come! All the best, Customer Success Team

5 / 5 Share

Oct. 12, 2023

Using Sky Pilot and Subscription Plus together has been pivotal. Their seamless integration simplified our digital product distribution and subscription management. The consistent delivery of our monthly SVG magazine and the effortless handling of subscriptions have made these platforms invaluable. The joint support from both teams also made setup a breeze. I highly recommend them for any digital merchant.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your fantastic experience! We're thrilled to hear how Sky Pilot and Subscription Plus have transformed your digital product distribution and subscription management. It's wonderful to know that the seamless integration and exceptional support from both teams made the setup process a breeze. We appreciate your recommendation and look forward to continuing to support your digital endeavors! All the best, Customer Success Team

5 / 5 Share

Oct. 11, 2023

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review Sky Pilot! If you need anything, do not hesitate to reach out! All the best, Customer Success Team