All reviews

Rating Breakdown

  • 5
    97% (2,135 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 96% (2,098)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2024

Great app and very friendly customer-oriented customer service! Compressed my images into nothing and saved me many hours of work! :)

Store

Önling

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Good app for website speed and very good customer service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I would 1000% recommend this App. I did my research about it before starting to use this App the reviews are great and it makes me have confident in using TinyIMG the highlight for me is the customer service that comes with it.To Chris I say thank you for the level of patience and service you have display while helping me setting up this App. your customer service is exceptional. thanks also to our supervisor Julia that help me. I am confident that this app will help my business.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Chris was professional and nice, I can tell his enthusiasm at the work, his proactive attitude was really impressed me. I definitely give him double thumbs up, and will recommend your App to my friends!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Customer service instant and helpful. No problems with the app, it is customisable and has optimised images as I'd have hoped. Perfect

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

The best, it's very easy to use and the chat support is very responsive for helping users of this app.

Store

SELENE

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

I’ve been using the Tiny SEO app, and the support team has been great! They quickly identified an issue with my site and offered further assistance to improve my pagespeed. Their responsiveness and willingness to go the extra mile made a real difference. Highly recommend for Shopify store owners!

Using app

4 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 14, 2024

Find it pretty useless unless you have a ton of images. The $20 subscription doesn’t feel worth it.

Using app

11 months

Total reviews

1

Average rating

2.0

Developer Reply

We attempted to contact the merchant to resolve the matter but unfortunately did not receive a response. The merchant selected our Advanced plan, using only two features - optimizing 5 images and enabling asset preloading - while there are many other valuable features they could take advantage of. For these two features alone, they could have opted for the yearly plan or even the free plan (without asset preloading) and saved significantly compared to the Advanced plan. We understand that billing is a sensitive issue for everyone. Therefore, despite not receiving a response, we issued a refund for 3 months and offered a custom plan tailored to their needs (if they see our email). -- If you are reading this, please reach out to us through email or our in-app customer chat. We are always willing to listen to your needs and adjust our plans and pricing to suit you!

5 / 5 Share

Sept. 12, 2024

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great customer support. Julia was very responsive, knowledgable, and helpful.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Still at setup stage, however the customer service has been very good and helpful. Proactive with suggestions.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

so helpful

Using app

About 2 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 11, 2024

Early days with the app ,however I am very happy so far.Im a bit clueless when it comes to SEO ,so this is a lifesaver.Had reason to use the online chat this morning ,assistance was given straight away by Julia and she made some suggestions with instructions of how I could improve my site .So far its a 10/10 from me.Looking forward to seeing other improvements on my site .

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

The app works seamlessly and has improved our site’s loading speed significantly. The customer service, especially Simon, has been top-notch—very responsive, professional, and willing to go the extra mile to help with any issues. Highly recommend this app to any merchant looking to improve their site's performance!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

The app helped me to rectify problems that not only slowed down my site , but improved my SEO

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Fast and knowledgeable customer service, Julia is amazing!

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Great SEO app, it's easy to use and very straight forward. We like that the image optimization is easy to set up and automatic. The AI integration is great to help create product titles and product descriptions, it really is a timesaver and great for those of us who need a bit of creative assistance when it comes to writing. If you ever run into an issue (rare) it is taken care of and worked out quickly and efficiently! We greatly recommend Tiny SEO!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Great app for identifying where you can do better with your SEO. The image optimising runs in the background so it's set and forget. Super helpful support too, Eli has sorted my issue within 5 mins, which turned out to be with my theme and not the app. Excellent service.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Great app. Works perfectly. No worries that anything can go wrong. Julia was a great help in the Chat. Thanks to her I understood the app very easily :)

Using app

6 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Ich habe TinyIMG implementiert um meine Shop-Geschwindigkeit zu verbessern. Der Customer Support von TinyIMG hat mir sehr kompetent bei der Analyse unterstützt, wertvolle Tipps gegeben und sehr schnell das Datenvolumen der Videos auf der Webseite reduziert. Zusammengefasst sehr schnell, kompetent und lösungsorientiert. DANKE!

Using app

5 months

Total reviews

4

Average rating

4.0