All reviews

Rating Breakdown

  • 5
    95% (932 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 88% (856)
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5 / 5 Share

Oct. 8, 2020

Excellent app and great customer service! Creating mega menus was super quick and easy. Highly recommended!

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Oct. 8, 2020

Support was very responsive and helped solve the issue that we were having! Henry helped us to get our mega menu exactly how we wanted!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Oct. 8, 2020

Great app and excellent customer service! I had an issue and the team fixed it very quickly. The menu itself is great for my website, highly recommended!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Oct. 7, 2020

Its an easy to use app with great features. Additionally, they have prompt and excellent service. Would highly recommend this app!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Oct. 1, 2020

Great and flexible as compare to other mega menu. I try couple of mega menu but this one is up to the mark

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

March 11, 2025

Awesome support, Miley, Chloe, Rita and Henry are true Shopify-Jedi's and get the job done in a fast and professional way!!

Using app

Over 5 years

Total reviews

9

Average rating

4.6

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Sept. 25, 2020

perfect integration with our template, and great support, quickly solved my problem. would like to recommend it.

Store

ANRRI

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Sept. 24, 2020

much better custom configurations options than the other apps which typically lock you into a certain format for each mega menu style.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Sept. 11, 2020

I use this app for 1 year. Work like a charm. Its very beautifull cause I can show in the menu the pic of the collection. There was a update unexpected from shopify and the smart menu desepear and the support fix it in less than 24h. Hope this comment helps.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

1 / 5 Share

Sept. 10, 2020

I have been a customer for a long time and love the app, HOWEVER, I am giving a 1 star review right now because the menu has gone completely blank with no fix. No matter what I do the menu is completely gone and my site is not navigable. I guess I'm shut down for the day. Beware of this if you are thinking of using the app.

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

We're so sorry for the problem. Shopify has just released a new update for its data-loading method without any announcement, so we've tried our best to update Smart Menu instantly to match the new requirement. The downtime was still nearly 1 hour, we're sincerely sorry for this incident. The menu should be working normally now, could you check again please? If not, please try to hard refresh (Ctrl+F5) to clear cache, or contact us at support.qikify.com. Apologize for any inconvenience and hope for your sympathy.

5 / 5 Share

Aug. 24, 2020

I wrote an earlier review and gave it 5 stars – but they are worthy of another one for another reason! This app not only makes my store look great. It is easy to use and their support is amazing. They are very responsive and are easy to communicate with. I thought their app was causing a conflict with my theme -- it turned out it was not, and they even went a step further to diagnose my issue and help me when my third-party theme developer was unresponsive after over a week. When I first installed it, they also helped with a customization. Thank you so much, Qikify...for your well-thought out, easy to use app and your wonderful customer service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Aug. 19, 2020

Great app, very easy to use for novice, and looks very nice. Love it.. .............................

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Aug. 19, 2020

This app is very useful and great. And their support is very helpful, and they are quick to respond to any problems we have.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Aug. 17, 2020

The app works really well and is intuitive to use but allows for lots of options. I had some issues with mobile vs desktop but service was really good and someone assisted me in fixing the issue I was having. I recommend the app.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

1 / 5 Share

Aug. 17, 2020

PATHETIC APP & WORST SUPPORT EVER FOUND ON SHOPIFY APP. I tried to load the app the first time and was not loading and stuck on progress bar. Tried multiple time and once in while it opened. Don't go with another app as plenty of good apps out there. WASTED MY TIME. Edited - As you said you didn't change anything in my store. So please don't say that - you made changes to my store and its working fine. Seriously you GUYS are RESPONDING FAKE RESPONSE TO MY REVIEW so that others can see you helped me.

Using app

About 2 hours

Total reviews

14

Average rating

3.3

Developer Reply

Hi Unimakers, Sorry for your bad experience with our app. You are using Dropship theme (not offical Shopify theme). So you need to use the advanced method (CSS selector) to add Smart Menu. We helped you add Smart Menu and it's now working perfectly on your store. Could you check again please?

5 / 5 Share

Aug. 11, 2020

The app is very easy to work with. But the thing that is really outstanding is their Customer Service. Insane to see how fast their team responds and how fast they help you solve your issue.

Using app

2 months

Total reviews

17

Average rating

4.8

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

4 / 5 Share

Aug. 10, 2020

Very intuitive. Easy to build a detailed, yet easily navigable menu. Can keep things invisible until ready to go when kinks are ironed out, which is great.

Using app

26 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your review! We're glad to hear that you're enjoying Smart Menu. We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Smart Menu. Hope it'll bring even more benefits to your store and you. All the best!

5 / 5 Share

Aug. 6, 2020

Ta bien chida esta aplicacion! Very easy to use and implement! So far we are mucho feliz with it! And the best of all...100% compatible with other plugins with already have for the store front.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Aug. 5, 2020

This is the third menu app that I've tried. Like most, I usually start with an app that has the most downloads. Why didn't I use this one FIRST?! It's the best by far. Took only a few minute to set up. I needed some technical help to tweak a few settings and Henry replied and edited my site in less than 12 hours. Keep in mind, these were settings that I wanted special for me. Thrilled!

Using app

About 22 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our team and Smart Menu helped you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Oct. 7, 2020

Easily having separate menu for desktop and mobile is remarkable point. It provides many kind of templates and easy to create original menu system based on them. We've evaluated some of mega menu apps and encountered compatibility problem with themas we are using and this app is no exception however the support team engineers were working hard to fix it. We recommend the app to all the shops who intend to implement rich menu system. It's five star app and support!

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our team and Smart Menu helped you well. We're looking forward to bringing even more benefits to your store. Cheers!