All reviews

Rating Breakdown

  • 5
    95% (932 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (6 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 88% (856)
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5 / 5 Share

July 22, 2020

Excellent app and support by Henry. Very easy to setup and create menus which look professional and easy to use. A+

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu and services help you well. We're looking forward to bringing even more benefits to your store. Cheers!

4 / 5 Share

Aug. 4, 2020

This app is free and good to use. However, when you open the store in mobile screen size on desktop, then maximize the windows, you will see that the desktop menu not working in a proper way. Sometimes, the speed of the menu replacing the original menu is slow and even cannot be loaded. But it is good for a free app.

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for your review! We're glad to hear that you enjoy using our Smart Menu. If you're having any issue with Smart Menu on mobile, please send us a ticket support via: support.qikify.com/portal/newticket. We're looking forward to helping you with any issue you're facing with. All the best!

5 / 5 Share

June 11, 2020

Worked easily with our theme, came across difficultly getting the sticky header menu to change and the developer took care of it directly in 1 day.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review. We're glad to hear that you enjoy using our Smart Menu and services. We're looking forward to bringing even more benefits to your store. All the best!

1 / 5 Share

June 1, 2020

spent a lot of time on it, got it to work, and realized once you scroll down, the menu can't be click. Emailed support a couple times and no answer.

Using app

21 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi Nina, Sorry for your bad experience with our app. We answered all of your emails yesterday: https://take.ms/gA4Be. If you don't find our replies, maybe they were moved to Spam folder, could you check again please? Your Turbo theme is a complicated case and though we'd tried our best, we couldn't make our app fully compatible with it. (Our app is compatible with most of Shopify official themes, you can see our list of compatibilities here: support.qikify.com/portal/kb/articles/list-compatible-shopify-themes-and-instruction). Sorry for this inconvenience and hope you can find another solution. Best regards.

5 / 5 Share

May 31, 2020

Overall, Smart Menu boasts the cleanest design, cleanest interface, and most technical flexibility of the mega menus I've tested. This menu's killer feature is ability to create text link lists using collection tags—This feature alone is worth the subscription. There are a couple wish-list features I'd love to see added to improve this menu: 1) adding the ability to pull in recent blog articles and 2) adding the option to create lists from collections in order to make the process of creating and managing "Best Sellers" or "Editor's Choice" type link lists significantly more efficient. Nonetheless, highly recommended if you find Shopify's default navigation severely lacking and you are frustrated with the difficulty of competing mega menu apps.

Using app

7 months

Total reviews

19

Average rating

4.8

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

May 30, 2020

Customer service is wonderful! Thank you so much, Henry, for your help. I highly recommed this app.

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you very much for your review. We're glad to hear that you enjoy using our Smart Menu and services. We're looking forward to bringing even more benefits to your store. All the best!

5 / 5 Share

May 29, 2020

After having some customization done by Hannah from the support team, this menu looks great. My biggest problem was with the menu's positioning feature called "masonry". It seemed to keep changing the position of the submenus on menus that had images. It appears to be fixed with custom CSS adjusting the vertical spacing, and image size. Their contact form is great and looks professional.

Using app

26 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

May 27, 2020

Took a little to wrap my head around the different templates, placement etc. I'm very happy with it now though. We are a small store with a wide and varied range - mens/womens/kids clothing, boots, hats, belts...plus giftware...plus saddlery...plus veterinary supplies...plus animal feed! Being able to really divide our menu up into clear and easy to read sections makes our website a lot easier for customers to navigate.

Using app

21 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

May 26, 2020

Useful program if you want to organize your menu in shopify. We recommend it for anyone who strive for pragmatic organisation of items in shop.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

May 25, 2020

Love how much control over the menu you have. Very easy to use, plenty of user friendly options. Love how much you can do even with just the free version.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review. We're glad to hear that you enjoy using our Smart Menu. Hope it'll bring further benefits to your store. All the best!

5 / 5 Share

May 11, 2020

Good tool and good support for your web site. Free Mega Menu App is the tool you need, it is verry simple to add and to test and make backup easily by export

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your review. We're glad to hear that you enjoy using our Smart Menu. Hope it'll bring further benefits to your store. Cheers!

5 / 5 Share

May 6, 2020

The app is very easy to use and very intuitive. Very quick to make a full menu and sub menu ! Great job !

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store. Cheers!

5 / 5 Share

Aug. 4, 2020

Love the Smart Menu App! Great job development team! This app really makes complicated menus easy to build. Very easy to use! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to know that you enjoy using our Smart Menu. We're looking forward to bringing even further benefits to your store. All the best!

5 / 5 Share

April 24, 2020

Smart Menu is a great app and very easy to customize. That's not the only reason I'm giving a 5 star. The main reason is their customer support team is great! I had an issue and they responded by the next morning and then they even went into my menu and customized it for me. Great app and great customer service. Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to hear that you enjoy using our Smart Menu and services as well. We're looking forward to bringing even more benefits to you. All the best!

5 / 5 Share

April 20, 2020

Loving the app, looks very smart, easy to use, and the support team were brilliant and quick to respond. As soon as it goes live on www.thegiftedpanda.co.uk I will get customer feedback and update this review. So far though, I am impressed. Once I drive more traffic to my website, I am certain I will upgrade to the tabs section, as annoyingly, there is only 1 menu that I need as that currently. Once my business and product list grows, I will absolutely be upgrading.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much for your review! It's great to hear that you enjoy using both our Smart Menu and services. We're looking forward to bringing even more benefits to you and your store. All the best!

5 / 5 Share

April 17, 2020

The app is very easy to use and has a few more features at a lower price level than some competitors. The support team are also super helpful.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Thank you very much for your review! It's great to hear that you enjoy using our Smart Menu. We're looking forward to bringing even more benefits to you and your store. All the best!

5 / 5 Share

May 13, 2020

Very nice Customer support and after sales .... unlike other Shopify partners like out of sand box. nice product. I am happy to use this products.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to hear that you enjoy using our Smart Menu and services as well. We're looking forward to bringing even more benefits to you. All the best!

5 / 5 Share

April 14, 2020

So far very happy with Smart Menu. We were able to customize it to fit our needs. Don't waste time with customizing a theme and still not getting what you want. This app is worth it.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review! It's great to hear that you enjoy using our Smart Menu. We're looking forward to bringing even more benefits to you and your store. All the best!

5 / 5 Share

April 8, 2020

I've installed 4 other apps and even paid a developer before I found Smart menu. I've been using this app for about 6 months now and it is the best one bar far. Very easy to use, and I just discovered with the help of the support team that you can have a different menu displaying on your mobile version vs. your desktop version. Support is also excellent.

Using app

6 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for your review! We're happy to know that you enjoy our Smart Menu as well as our services. Hope we can bring even more benefits to your store. Cheers!

2 / 5 Share

April 5, 2020

Be so careful if you use this app. They have high z-index which jumps over everything else. that means if you have in header or shopping menu your Sign/Log in button that will not work anymore. My customer couldn't log in and the support got back to me after a few days. I had to clean up their code, snippets, theme.liquid and spent 1h to find out what was wrong. Never ever.

Using app

4 days

Total reviews

31

Average rating

4.2

Developer Reply

We're so sorry to hear that you had a bad experience with Smart Menu. We hope you would need to know that the "high z-index" issue was caused due to the integration with your theme. Most Shopify themes don't face this issue, but some, unfortunately, might meet this problem. Usually we can fix this problem within a day, but you reached out to us out of our responsive support time, and we notice that you have uninstalled app before we had a chance to fix it. We sincerely sorry for not being able to give you the support as soon as you reached to us. However, if you reinstall Smart Menu, we will make sure to fix this issue for you right away. Please reconsider this offer as a way we could make it up for you. Wish you all the best.