SmartBot: Leading AI Chatbot
SmartBot - AI-Powered Customer Support Solution for Shopify
Rating
4.7
feedback
338
chart
#156
All reviews
Review RSS Feed
Dec. 2, 2025
I just installed it but i wasn't expecting it to go live right away before i did testing. that's was disappointing, but i will let you know later if it works ok.
Dec. 3, 2025
so far the chat feature is great ai learning clean and helpful for customer inquiries
Hi Zen Bloks,Just to confirm, whenever you make changes in the settings, please click the “Save” button at the top right corner to make sure everything is successfully updated. If the page isn’t saved, it may revert back to the default wording. If you notice the issue again even after saving, please let me know — I’ll be happy to take a closer look for you.
Nov. 14, 2025
Dear Rich Girl Manifestation,Your feedback is like a sunshine on a cloudy day! ☀️
Nov. 14, 2025
Good
Hi ELIXIR SIGNATURE SCENTS,Thank you for your feedback and support. We truly appreciate it.👍
Nov. 11, 2025
Easy to set up, recommended!
Hi Universe Body Armor, thank you for your positive feedback! We’re glad setup was easy and appreciate your recommendation! Your support means a lot!
Nov. 7, 2025
its amazing, you get a lot of customer insights
Dear STIER, thanks for sharing your experience! We appreciate your trust and will keep improving for you. 🚀
Nov. 5, 2025
o melhor app do mundo, eu n sei descrever o quão é mt bom, voces merecem 6 estrelas, mas nao da pra por mais, pq é só 5 mt bom
Store
JustHaveFun Store
Using app
About 17 hours
Olá JustHaveFun Store, muito obrigado pelo seu feedback incrível! 😊 Ficamos felizes que goste tanto do app, sua satisfação é nossa maior recompensa!
Nov. 2, 2025
Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!
Store
Southern Charm Crape Myrtles, LLC
Using app
8 months
Hi Southern Charm Crape, thank you for your wonderful feedback! 😊 We’re thrilled our chatbot fits your needs perfectly. Your support means everything!
Sept. 25, 2025
Don't indicate it's free, it's actually a 7-day free trial after installation.
Sept. 25, 2025
訪客不會點閱AI客服
curble您好，非常感謝您的意見！😊 我們重視您的反饋，會持續優化AI客服吸引力和使用率。
Sept. 18, 2025
We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.
Hi Gneiss Spice, thank you for your detailed feedback! 😊 We’re glad SmartBot saves you time and appreciate your training tips. Your support means a lot! 🌟
Sept. 10, 2025
very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.
Dear Ciao Bella Luxury Hair, thanks for sharing your experience! 🙏 We value your trust and will keep improving to better serve you. ✨