SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.7
Feedback
429
Reviews
Chart
#158
Shopify

All reviews

5 / 5 Share
Aug. 17, 2024

Deze visuele AI chatbot zou ik iedereen aanraden. Hij voert bijzonder vaardige sociale naadloze gesprekken en stelt klanten op hun gemak. Je kan de bot zeer gemakkelijk personaliseren en ik ben erg onder de indruk van de krachtige AI-functie van de chatbot. Ik raad deze app aan iedereen aan die hun klanten een geweldige ervaring gunnen op hun website.

Store Using app Total reviews Average rating
Galore 19 days 1 5.0
Developer Reply

Hi Galore, thank you for your positive review! We appreciate your support and are delighted our chatbot meets your needs. Your insights are invaluable to us.

5 / 5 Share
Aug. 16, 2024

just installed and looks impressive!

Store Using app Total reviews Average rating
Steel Time 2 minutes 2 5.0
Developer Reply

Thank you so much for your kind words, Steel Time! We’re thrilled you find it impressive. Your feedback truly makes our day!

5 / 5 Share
Aug. 8, 2024

This bot is probably the most intuitive, helpful virtual assistant we have ever used (and we've tried many!). Not only does it intuitively learn from your site, it uses conditional logic to answer more generic but specialised questions the way a specialist would which is exactly what we are needing for our specialised products. Very very impressed and are now busy onboarding this bot onto our second website. We are especially eager to see how it integrates into our social media. We run nationwide social media ads and literally have hundreds of post comments and messages daily, so if this app does what it's done on our website for our social media - it will hands down be the game-changer we need to get ahead of our competitors. It has literally saved us so much time responding to questions; both professionally and instantly. Highly, highly impressed!

Store Using app Total reviews Average rating
Quick Grow International 4 months 11 4.8
Developer Reply

Hi Quick Grow International, thank you for your positive feedback! We appreciate your support and are excited to see how our bot helps your social media. Your insights are invaluable to us.

5 / 5 Share
July 29, 2024

I love this feature for my shop as it enables customers to interact in real-time, get relevant information and add a creative way to engage.

Store Using app Total reviews Average rating
Developer Reply

Hi Sentient Beauty Fashions, thank you for your positive feedback! We appreciate your support and are glad our feature enhances customer engagement. Your insights are invaluable to us.

1 / 5 Share
July 27, 2024

This SmartBot demonstrates impressive intelligence, as it was able to access and share internal information from our Shopify account. While this showcases its capabilities, it also raises significant privacy concerns. I am now questioning what other information this company may have accessed. This is quite alarming and deserves attention.

Store Using app Total reviews Average rating
Clovermead 12 days 3 3.0
Developer Reply

Thank you for your feedback and for your appreciation of our SmartBot technology. We understand your concerns about privacy and security. At SmartBot, protecting your data is our top priority. SmartBot accesses and processes necessary data with your permission through the Shopify API to ensure it provides accurate and useful responses. We do not access or store unauthorized data. All data interactions with SmartBot are encrypted and comply with industry-standard security protocols. We perform regular security audits to ensure your data is protected at the highest level. If you have further concerns, please feel free to contact our customer support team. We are happy to assist you and ensure your peace of mind. Thank you for bringing this issue to our attention. We are committed to continuously improving our services and maintaining the highest security standards.

5 / 5 Share
July 22, 2024

smart and easy to use

Store Using app Total reviews Average rating
SPARK 11 days 11 5.0
Developer Reply

Thank you so much for your kind words, SPARK! We’re thrilled you find it smart and easy to use. Your feedback truly inspires us! 😊

5 / 5 Share
July 21, 2024

We are happy with the responses till now. Now we are going to make it live. thanks

Store Using app Total reviews Average rating
Carports and Outdoors Aus 3 months 5 5.0
Developer Reply

Hi Carports and Outdoors Aus, thank you for your positive feedback! We appreciate your support and are glad you’re satisfied. Best of luck with going live!

4 / 5 Share
July 18, 2024

Bietet ausreichend Basismöglichkeiten und ist sehr einfach zu pflegen. Chat-Bot ist bis auf die üblichen KI Fehler durchaus sehr gut.

Store Using app Total reviews Average rating
Wombambino 10 days 4 4.8
Developer Reply

Dear Wombambino, Thank you for your feedback! 🌟 We’re glad you find our chatbot easy to maintain. We appreciate your insights and will take them into consideration! 😊

5 / 5 Share
July 13, 2024

We are surprised at it ability to learn..

Store Using app Total reviews Average rating
Shop Rangeet About 1 month 2 5.0
Developer Reply

Shop Rangeet, we appreciate your feedback! 🙏 We're glad our AI's learning ability has surprised you.

4 / 5 Share
May 9, 2024

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Store Using app Total reviews Average rating
Instagem 6 months 3 4.7
Developer Reply

Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.

4 / 5 Share
July 18, 2024

I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.

Store Using app Total reviews Average rating
Developer Reply

Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.

5 / 5 Share
March 24, 2024

Best AI chatbot in the shopify market.

Store Using app Total reviews Average rating
Newretro.Net 12 days 5 3.6
Developer Reply

Hi Newretro, we really appreciate your praise! It's great to hear you think we're the best in the market. 😊

5 / 5 Share
March 7, 2025

eenvoudig te implementeren en werkt direct bij het begin wel goed volgen/trainen, maar vrij vlot handelt hij 70% van de vragen af

Store Using app Total reviews Average rating
Retro Cycling About 1 year 1 5.0
Developer Reply

Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟

1 / 5 Share
Feb. 1, 2024

Poor customer service no phone number for support

Store Using app Total reviews Average rating
The Gundam Place Store About 7 hours 2 3.0
Developer Reply

Hi, We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at [email protected]. We're committed to resolving any problems or concerns you may have. Thank you for your understanding.

2 / 5 Share
Jan. 28, 2024

I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.

Store Using app Total reviews Average rating
Maxx Volts 3 months 1 2.0
Developer Reply

We appreciate your feedback and apologize for any inconvenience. Our team has already addressed your concerns last week. It's important to clarify that we do not engage in the practices you mentioned, such as using VPNs to query random questions. Regarding contact information, we understand its significance. We're working on enhancing our app to provide options for upfront contact collection. If you have further questions or need assistance, please feel free to reach out directly.

5 / 5 Share
Jan. 26, 2024

This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.

Store Using app Total reviews Average rating
Developer Reply

Hi AfriCan Immigration & Education, Thank you for taking the time to share your feedback with us! We're so happy to hear that you've had a positive experience. We're always looking for ways to improve and meet your needs even better. 🚀 If there's anything specific you'd like to see in future updates or if you have any suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 💡

4 / 5 Share
Jan. 20, 2024

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Store Using app Total reviews Average rating
Bi-Tron Australia XSNANO About 1 month 2 4.5
Developer Reply

Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.

4 / 5 Share
Jan. 20, 2024

Initial experience is good. It's fast too much. Amazing !

Store Using app Total reviews Average rating
KANCHAN CASHMERE About 10 hours 2 4.5
Developer Reply

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!

5 / 5 Share
Jan. 11, 2024

This SmartBot app is amazing. I would highly recommend businesses to try it. It cuts down on all the question emails you receive by providing answers to the customers right away. It gives you insight as to what your customer need and asking for. Plus, it's a great pre-sale tool by offering discount. Try IT..

Store Using app Total reviews Average rating
Elite Creed Natural 28 days 2 3.5
Developer Reply

Hi Elite Creed Natural, Thanks for sharing your fantastic experience! 🌟 Super happy to hear you're loving SmartBot. It's awesome it's making things smoother with those customer questions and helping you get the inside scoop on what your customers need. And who doesn't love a good discount, right? Really appreciate your review.

5 / 5 Share
Sept. 20, 2023

I'm excited to try out SmartBot! I've been looking for a chatbot that can help me automate my customer support and improve my customer experience. I'm particularly interested in the personalized product recommendations feature, which I think could be a great way to increase my sales. I'll be sure to update my review once I've had a chance to use SmartBot for a while.

Store Using app Total reviews Average rating
Sex Dolls Singapore 2 minutes 8 5.0
Developer Reply

Hi Sex Dolls Singapore,Thank you for the 5-star rating! 🌟

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