SmartBot: Leading AI Chatbot
Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.8
feedback
390
chart
#70
All reviews
Review RSS Feed
March 7, 2025
eenvoudig te implementeren en werkt direct bij het begin wel goed volgen/trainen, maar vrij vlot handelt hij 70% van de vragen af
Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟
Feb. 1, 2024
Poor customer service no phone number for support
Hi, We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at [email protected]. We're committed to resolving any problems or concerns you may have. Thank you for your understanding.
Jan. 28, 2024
I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.
We appreciate your feedback and apologize for any inconvenience. Our team has already addressed your concerns last week. It's important to clarify that we do not engage in the practices you mentioned, such as using VPNs to query random questions. Regarding contact information, we understand its significance. We're working on enhancing our app to provide options for upfront contact collection. If you have further questions or need assistance, please feel free to reach out directly.
Jan. 26, 2024
This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.
Hi AfriCan Immigration & Education, Thank you for taking the time to share your feedback with us! We're so happy to hear that you've had a positive experience. We're always looking for ways to improve and meet your needs even better. 🚀 If there's anything specific you'd like to see in future updates or if you have any suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 💡
Jan. 20, 2024
Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.
Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.
Jan. 20, 2024
Initial experience is good. It's fast too much. Amazing !
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!
Dec. 4, 2023
Great APP. Good for me.
Thank you for your kind words, Jakemy Store! 🤩 Nice to hear you're finding the app great and useful!
Sept. 20, 2023
I'm excited to try out SmartBot! I've been looking for a chatbot that can help me automate my customer support and improve my customer experience. I'm particularly interested in the personalized product recommendations feature, which I think could be a great way to increase my sales. I'll be sure to update my review once I've had a chance to use SmartBot for a while.
Hi Sex Dolls Singapore,Thank you for the 5-star rating! 🌟
Sept. 4, 2023
Smartbot answers questions better than I do. It can serve my customers 24/7, and I can judge customer intentions by the labels generated by ai intelligence.
Store
My Store
Using app
21 minutes
Thank you so much for your kind words, My Store! We’re thrilled to hear SmartBot is helping you serve customers better. Your feedback means the world to us.