SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.7
Feedback
459
Reviews
Chart
#166
Shopify

All reviews

5 / 5 Share
Sept. 23, 2024

Store Using app Total reviews Average rating
Zomee Breast Pumps 5 months 4 4.8
Developer Reply

Hey Zomee Breast Pumps,Your feedback is like a sunshine on a cloudy day! ☀️

5 / 5 Share
Sept. 23, 2024

De chatbot is erg slim en zelf-lerend. Veel beter dan verwacht!

Store Using app Total reviews Average rating
mijnvirusscanner.nl About 3 hours 1 5.0
Developer Reply

Hey mijnvirusscanner.nl,We extend our heartfelt thanks for your kind words. Your acknowledgment of the chatbot's intelligence and self-learning capabilities exceeds our expectations!

1 / 5 Share
Sept. 22, 2024

Nul

Store Using app Total reviews Average rating
Wakeshopes 3 months 1 1.0
Developer Reply

Hi Wakeshopes,Your satisfaction is our priority.

5 / 5 Share
Sept. 22, 2024

Very helpful for every online shop

Store Using app Total reviews Average rating
Artes 31 minutes 2 5.0
Developer Reply

Dear Artes,Thank you for your kind words regarding our platform’s utility for online stores!

5 / 5 Share
Sept. 18, 2024

Store Using app Total reviews Average rating
Green Life Bazar 27 days 2 5.0
Developer Reply

Hey Green Life Bazar,Thank you for the 5-star rating! 🌟

5 / 5 Share
Sept. 16, 2024

Thoroughly enjoying the chatbot app, great addition to our online store. Having an online chat service makes me more confident that anyone visiting our website would never leave without finding the right answers to their questions . 100 percent satisfied. Thank you

Store Using app Total reviews Average rating
Fresh Brew Cafe 8 months 6 5.0
Developer Reply

Thank you so much for your kind words, Fresh Brew Cafe! We're thrilled our chatbot adds confidence to your store. Your satisfaction means everything to us! 😊

5 / 5 Share
Sept. 16, 2024

Store Using app Total reviews Average rating
Kerang-jewelry 7 days 1 5.0
Developer Reply

Hi Kerang-jewelry,Your feedback truly brightens our day! 😊

5 / 5 Share
Sept. 10, 2024

It's really great it gives every information they ask about my store without me doing too much that's really great

Store Using app Total reviews Average rating
QN beauty About 1 hour 3 4.7
Developer Reply

Hi QN Beauty, thank you for your positive feedback! We're glad our service provides the information you need effortlessly. Your insights are greatly appreciated.

5 / 5 Share
Sept. 10, 2024

Ist perfekt

Store Using app Total reviews Average rating
Fame Fashion About 10 hours 3 5.0
Developer Reply

Hey Fame Fashion, thanks for the fantastic review! We're thrilled our service stands out. Your feedback is like a high-five for our team! 🙌

5 / 5 Share
Sept. 10, 2024

The bot is good at taking information from our website and applying it to it's replies. It's useful to be able to train it how to reply to certain questions. Overall really like the app

Store Using app Total reviews Average rating
Mummy Cooks 13 days 1 5.0
Developer Reply

Hi Mummy Cooks, thank you for your positive feedback! We appreciate your insights and are glad our app meets your needs. Your support means a lot to us.

5 / 5 Share
Sept. 9, 2024

Store Using app Total reviews Average rating
Developer Reply

Hey New Season Naturally Yours,Thank you for your feedback and support. We truly appreciate it!

5 / 5 Share
Sept. 9, 2024

More useful than some of the others we have tried at www.caratspark.com. Feels more natural and can answer very specific questions around services not offered as well.

Store Using app Total reviews Average rating
Carat Spark 3 months 1 5.0
Developer Reply

Hi Carat Spark, thank you for your positive feedback! We appreciate your support and are glad our service meets your needs. Your insights are invaluable to us.

5 / 5 Share
Sept. 6, 2024

Good app. Answers quickly and almost always correctly. But you can be trained.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for your kind words, SHEMAX CANADA! We're glad to hear our app is helping you. Your feedback inspires us to keep improving! 😊

3 / 5 Share
Sept. 6, 2024

Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them. Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique. In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.

Store Using app Total reviews Average rating
All About Vibe 7 months 2 4.0
Developer Reply

All About Vibe, thanks for sharing your experience! 😊 We hear your concerns about outdated info and order details and will seriously consider enhancements. We’re committed to better support!

5 / 5 Share
Sept. 6, 2024

Nice

Store Using app Total reviews Average rating
Masala Potli 29 days 2 5.0
Developer Reply

Hey Masala Potli,Your feedback truly brightens our day! 😊

4 / 5 Share
Sept. 6, 2024

Could use more free chats instead of that price but overall good so far

Store Using app Total reviews Average rating
Developer Reply

Your insights are valuable, EUROLUX KITCHEN BATH FLOOR AND MORE! We appreciate your positive remarks and will carefully consider your suggestions for improvement. Thank you!

5 / 5 Share
Sept. 6, 2024

From personalized product learning to inventory tracking and automating routine inquires. SmartBot: Leading AI Chatbot is substantial in the ecommerce growth merchant businesses. 10/10 highly always recommend.

Store Using app Total reviews Average rating
Street Rider Apparel 3 months 4 4.8
Developer Reply

Thank you so much for your kind words, Street Rider Apparel! We’re thrilled our SmartBot is helping your business grow. Your recommendation means everything to us! 😊

5 / 5 Share
Sept. 6, 2024

Great job answering the questions

Store Using app Total reviews Average rating
Wade Designs 13 days 4 5.0
Developer Reply

Hi Wade Designs, thank you for your positive feedback! We appreciate your support and are glad we could assist you effectively.

5 / 5 Share
Sept. 5, 2024

super good and easy to use~

Store Using app Total reviews Average rating
Developer Reply

Hey COMBAT Brand Fire Extinguishe, thanks for the awesome review! We’re so happy our app is easy to use—like a fire extinguisher that’s always ready! 🔥

5 / 5 Share
Aug. 30, 2024

This is one of the best apps to add to your store. It learns a lot from details on your webpage, and you can teach it what you expect to say to your clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Store Using app Total reviews Average rating
Smith Artist Productions 5 months 2 5.0
Developer Reply

Hey Smith Artist Productions, thanks for the fantastic review! We’re delighted our app is a helping hand. Your feedback is like a cheer for our team! 🎉

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