SmartBot: Leading AI Chatbot
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Hi Kerang-jewelry,Your feedback truly brightens our day! 😊
It's really great it gives every information they ask about my store without me doing too much that's really great
Hi QN Beauty, thank you for your positive feedback! We're glad our service provides the information you need effortlessly. Your insights are greatly appreciated.
Ist perfekt
Hey Fame Fashion, thanks for the fantastic review! We're thrilled our service stands out. Your feedback is like a high-five for our team! 🙌
The bot is good at taking information from our website and applying it to it's replies. It's useful to be able to train it how to reply to certain questions. Overall really like the app
Hi Mummy Cooks, thank you for your positive feedback! We appreciate your insights and are glad our app meets your needs. Your support means a lot to us.
Hey New Season Naturally Yours,Thank you for your feedback and support. We truly appreciate it!
More useful than some of the others we have tried at www.caratspark.com. Feels more natural and can answer very specific questions around services not offered as well.
Hi Carat Spark, thank you for your positive feedback! We appreciate your support and are glad our service meets your needs. Your insights are invaluable to us.
Good app. Answers quickly and almost always correctly. But you can be trained.
Thank you so much for your kind words, SHEMAX CANADA! We're glad to hear our app is helping you. Your feedback inspires us to keep improving! 😊
Overall, the chatbot is helpful, but it struggles to differentiate between current and outdated information, even when updates are made regularly. For instance, the chatbot sometimes provides customers with expired promotional details, which creates confusion when we have to explain that the offer is no longer valid. We've programmed the bot to direct customers to the announcement bar on our webpage for current promotions, but it still occasionally shares internal, outdated information that isn't relevant to them. Another issue is that the bot cannot provide order details unless the customer has both the order number and email address. Ideally, if a customer provides just the email address, the bot should be able to list their orders and have them select the relevant one. Alternatively, if the customer only has the order number, the chatbot should still be able to provide the necessary details, as our order numbers are unique. In summary, while the bot is helpful with basic information, there's significant room for improvement in its accuracy and functionality.
All About Vibe, thanks for sharing your experience! 😊 We hear your concerns about outdated info and order details and will seriously consider enhancements. We’re committed to better support!
Nice
Hey Masala Potli,Your feedback truly brightens our day! 😊
Could use more free chats instead of that price but overall good so far
Your insights are valuable, EUROLUX KITCHEN BATH FLOOR AND MORE! We appreciate your positive remarks and will carefully consider your suggestions for improvement. Thank you!
From personalized product learning to inventory tracking and automating routine inquires. SmartBot: Leading AI Chatbot is substantial in the ecommerce growth merchant businesses. 10/10 highly always recommend.
Thank you so much for your kind words, Street Rider Apparel! We’re thrilled our SmartBot is helping your business grow. Your recommendation means everything to us! 😊
Great job answering the questions
Hi Wade Designs, thank you for your positive feedback! We appreciate your support and are glad we could assist you effectively.
super good and easy to use~
Hey COMBAT Brand Fire Extinguishe, thanks for the awesome review! We’re so happy our app is easy to use—like a fire extinguisher that’s always ready! 🔥
This is one of the best apps to add to your store. It learns a lot from details on your webpage, and you can teach it what you expect to say to your clients. highly recommend this app for anyone that needs a helping hand talking to your clients.
Hey Smith Artist Productions, thanks for the fantastic review! We’re delighted our app is a helping hand. Your feedback is like a cheer for our team! 🎉
Top app
Hey HDKTOOLS,Your feedback is like a sunshine on a cloudy day! ☀️
Honestly pretty bad. It’s great that it links to your shopify store but the training options are way too limited which makes it impossible to use this AI bot for anything above tracking orders, making very basic (and often wrong) suggestions and redirecting customers to store policies. Also note that these developers offer 30% off the plan if you leave a good review which makes this review page completely erroneous.
Dear Mori Film Lab, I understand that your interaction with the bot was limited to less than 30 minutes, which may not provide a comprehensive view of its capabilities. We encourage our users to explore the various features and training options available, as they can greatly enhance the functionality of the bot beyond basic order tracking and customer redirection. Regarding the discount you mentioned, please note that our promotional offers are randomly distributed to customers and are not contingent upon leaving a review. We value all feedback, as it helps us improve our services.
I love smartbot it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended smartbot to any business who want someone answer any questions for them either they are available or not .
Hi Roseflawlessbeauty, thank you for your positive feedback! We’re glad Smartbot is meeting your needs. Your recommendations are greatly appreciated.
I love it very much! It has saved me tons of time. Keep up the good work:-) Thanks! Myriam
Hey Myriam, thanks for the fantastic review! We’re so happy our service is a time-saver for you. Your feedback is like a little sunshine for our team! ☀️
Thanks for support
Dear SupRelax, As mentioned in my previous email, we have agreed to process your refund request. However, please note that your payment was made through the Shopify platform. Shopify has a fixed settlement period, and we have not yet received your subscription funds. Once we receive the settlement from Shopify, we will issue your refund. Regarding your comment about not receiving a refund, we find it difficult to accept as it does not accurately reflect our communication and intentions.
I've installed and uninstalled many bot apps, SMARTBOT is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier.
Thank you so much for your kind words, Banded Bracelets! We’re thrilled you find SMARTBOT easy to use. Your feedback truly brightens our day! 🌟
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