All reviews

Rating Breakdown

  • 5
    82% (302 ratings)
  • 4
    12% (46 ratings)
  • 3
    3% (10 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 83% (307)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2024

This app is incredible. It is also an excellent pre-sale instrument. I would urge organizations that manage a significant volume of interactions to give it a shot. It reduces the volume of email inquiries received by promptly responding to customers' inquiries. It provides insight into the desires and needs of your customers.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi AfriCan Immigration & Education, Thank you for taking the time to share your feedback with us! We're so happy to hear that you've had a positive experience. We're always looking for ways to improve and meet your needs even better. 🚀 If there's anything specific you'd like to see in future updates or if you have any suggestions, please don't hesitate to let us know. Your satisfaction is our top priority! 💡

4 / 5 Share

Jan. 20, 2024

Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.

4 / 5 Share

Jan. 20, 2024

Initial experience is good. It's fast too much. Amazing !

Using app

About 10 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!

4 / 5 Share

Jan. 18, 2024

Actually I love this app so much, easy use on it, and robot reply better then mine, but, they don’t have a option for live chat / let the customer leave a message, and we can reply later, ( or I don’t know how to setting? ) so I only can give 4star , if they can fix it, I will upgrade the plan.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your kind words and valuable feedback! We're thrilled to hear that you love our app and find it easy to use. We appreciate your suggestion about the live chat option. Our team is actively working on enhancements, and your input is crucial to our improvement process. If you have any questions about settings or need assistance, please don't hesitate to reach us!

5 / 5 Share

Dec. 4, 2023

Great APP. Good for me.

Using app

About 19 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words, Jakemy Store! 🤩 Nice to hear you're finding the app great and useful!

5 / 5 Share

Sept. 20, 2023

I'm excited to try out SmartBot! I've been looking for a chatbot that can help me automate my customer support and improve my customer experience. I'm particularly interested in the personalized product recommendations feature, which I think could be a great way to increase my sales. I'll be sure to update my review once I've had a chance to use SmartBot for a while.

Using app

2 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hi Sex Dolls Singapore,Thank you for the 5-star rating! 🌟

5 / 5 Share

Sept. 4, 2023

Smartbot answers questions better than I do. It can serve my customers 24/7, and I can judge customer intentions by the labels generated by ai intelligence.

Store

My Store

Using app

21 minutes

Developer Reply

Thank you so much for your kind words, My Store! We’re thrilled to hear SmartBot is helping you serve customers better. Your feedback means the world to us.

5 / 5 Share

Sept. 1, 2023

Using app

About 14 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Rostikal,Your feedback is like a sunshine on a cloudy day. ☀️