SmartBot: Leading AI Chatbot for Shopify

SmartBot: Leading AI Chatbot

Unlimited AI Chat: Enhancing Sales and Improving Service
Rating
4.7
Feedback
398
Reviews
Chart
#176
Shopify

All reviews

1 / 5 Share
Sept. 25, 2025

Don't indicate it's free, it's actually a 7-day free trial after installation.

Store Using app Total reviews Average rating
SAN QI Space Configuration 19 minutes 1 1.0
4 / 5 Share
Sept. 25, 2025

訪客不會點閱AI客服

Store Using app Total reviews Average rating
curble 2 days 1 4.0
Developer Reply

curble您好,非常感謝您的意見!😊 我們重視您的反饋,會持續優化AI客服吸引力和使用率。

5 / 5 Share
Sept. 18, 2025

We're loving the SmartBot. It was a bit of a work to "train" it to understand our products and the strange questions our customers ask, lol, but once you put in the response you want, it does a fantastic job! This program saves us so many customer service inquiries. Some tips: Read the conversations so you can see what the bot is saying, then go in an "train" it to respond more appropriately. I highly recommend this app to take some load off your team.

Store Using app Total reviews Average rating
Gneiss Spice 12 months 4 4.3
Developer Reply

Hi Gneiss Spice, thank you for your detailed feedback! 😊 We’re glad SmartBot saves you time and appreciate your training tips. Your support means a lot! 🌟

5 / 5 Share
Sept. 10, 2025

Store Using app Total reviews Average rating
BrightinStar.US 2 months 2 5.0
Developer Reply

Hi BrightinStar.US,We're thrilled with your feedback.😊

5 / 5 Share
Sept. 10, 2025

very easy to use. grateful to have this app for our business as it helps answer questions our customer service reps don't have time to answer.

Store Using app Total reviews Average rating
Ciao Bella Luxury Hair Almost 2 years 1 5.0
Developer Reply

Dear Ciao Bella Luxury Hair, thanks for sharing your experience! 🙏 We value your trust and will keep improving to better serve you. ✨

3 / 5 Share
Sept. 3, 2025

Store Using app Total reviews Average rating
DKANA 3 days 2 5.0
Developer Reply

Hi DKANA,Your support means a lot to us.

5 / 5 Share
Aug. 20, 2025

Spart so viel Zeit.

Store Using app Total reviews Average rating
pocketvna 9 months 2 3.0
Developer Reply

Hallo pocketvna, vielen Dank für Ihr tolles Feedback! 😊 Wir freuen uns, dass SmartBot Ihnen so viel Zeit spart. Ihre Unterstützung bedeutet uns viel!

5 / 5 Share
Aug. 11, 2025

Store Using app Total reviews Average rating
HYPERFUELS Almost 2 years 1 5.0
Developer Reply

Hi HYPERFUELS, Your satisfaction is our priority.😊

1 / 5 Share
Aug. 5, 2025

This app does have great features. However, please note that if you cancel your subscription immediately, you will not receive a refund. I contacted them repeatedly but received no response. After uninstalling the app, their manager sent me an email. When I replied to this email again requesting a refund, I received no response. Please choose this app with caution; you'll waste a lot of time and money. If the Bestchat administrators see this review, please refund our subscription fee, as we didn't even use the features!

Store Using app Total reviews Average rating
WISUALARM EU 20 days 5 4.2
Developer Reply

Dear Crystal, Thank you very much for your feedback. You purchased a monthly subscription and requested cancellation and a refund on the same day. In fact, we provide a 7-day free trial period before subscription so that users can fully experience the features before making a payment. Additionally, after you raised your concerns, we communicated with you multiple times via email to clarify the situation. According to our subscription policy, cancellation means stopping the renewal of the next billing cycle and does not include a refund for the current paid period. This is a common practice in the SaaS industry and is clearly stated to all users during registration. We understand your feelings and will continue to optimize our products and services to provide a better experience for every user. Thank you for your attention and support.

4 / 5 Share
July 22, 2025

Je viens de l'installer, cela à l'air d'être une excellente apk, configuration facile, s'adapte très bien à la boutique. je trouve simplement les prix un peu elevé, mais franchement je vais tester, le but étant d'avoir plus de clients et de régler les frictions à l'achat. On verra bien. En cours de test pour l'instant :)

Store Using app Total reviews Average rating
Jade & Charly ❤️ 34 minutes 3 4.3
Developer Reply

Bonjour Jade & Charly ❤️, merci pour votre retour ! Heureux que l’installation soit facile. Nous prenons en compte vos remarques sur le prix avec sérieux. 🌟

5 / 5 Share
July 19, 2025

SmartBot is an amazing add to our shopify store, lifting hours of work from customer service, product recommendations, and so on. A truly needed app for every Shopify store

Store Using app Total reviews Average rating
Mice&Co 27 days 1 5.0
Developer Reply

Mice&Co, we truly appreciate your kind words! 🙌 Happy SmartBot is a valuable addition to your store. Thanks for trusting us!

5 / 5 Share
July 14, 2025

incroyable

Store Using app Total reviews Average rating
AQUILA 3 days 2 5.0
Developer Reply

Bonjour AQUILA, merci pour votre retour incroyable ! Nous sommes ravis que vous soyez satisfait et restons à votre écoute.

5 / 5 Share
July 12, 2025

This app has been really good for my business. The SmartBot has been very informative and has helped to increase my sells.

Store Using app Total reviews Average rating
PhlebotomyChicBadges About 1 year 2 5.0
Developer Reply

PhlebotomyChicBadges, your kind words truly inspire us! 🙌 Glad the app is informative and boosting your business. Thanks for trusting us!

5 / 5 Share
July 11, 2025

A SmartBot telepítése után gyakorlatilag nonstop ügyfélszolgálatunk lett, ami rengeteg időt és energiát spórolt meg nekünk. Intelligensen kezeli a gyakori kérdéseket, a rendelési infókat és még upsellezni is képes! A testreszabhatóság zseniális, a beállítás percek alatt ment, az ügyféltámogatás pedig profi és gyorsan reagál. Ha komolyan gondolod az automatizálást és a vásárlói élményt, akkor ez must have. Már az első héten érezhetően csökkent az e-mailes terhelés, és nőtt az elégedettség.

Store Using app Total reviews Average rating
BaBo Kids Tools 2 days 2 5.0
Developer Reply

Kedves BaBo Kids Tools, nagyon köszönjük a részletes visszajelzést! Örülünk, hogy a SmartBot ennyi időt és energiát spórol meg nektek!

5 / 5 Share
July 8, 2025

This helps us so much in terms of reducing time spent writing manual emails to customers.

Store Using app Total reviews Average rating
strangelove 17 minutes 1 5.0
Developer Reply

Hi Jstrangelove, thank you for your wonderful feedback! 😊 Glad we’re saving you time with manual emails. Your support means a lot!

5 / 5 Share
July 4, 2025

great

Store Using app Total reviews Average rating
Vulpés Health 3 minutes 2 5.0
Developer Reply

Hi Vulpés Health, thank you for your great feedback! 😊 We appreciate your support and look forward to continuing to serve you!

5 / 5 Share
July 3, 2025

Store Using app Total reviews Average rating
Erlif 6 minutes 15 5.0
Developer Reply

Hi Erlif,We're thrilled with your feedback.

5 / 5 Share
June 29, 2025

great app

Store Using app Total reviews Average rating
Golden Key Rent Car LLC 12 minutes 2 5.0
Developer Reply

Hi Golden Key Rent Car LLC, thank you for the great review! 😊 We’re happy you enjoy the app and appreciate your support!

5 / 5 Share
June 26, 2025

SmartBot is quick to learn and accurately answer questions about our products. Excellent features.

Store Using app Total reviews Average rating
Magna Lens 38 minutes 7 5.0
Developer Reply

Dear Magna Lens, thanks for your support! 💫 We value your feedback and are committed to keeping SmartBot smart and helpful for you.

5 / 5 Share
June 24, 2025

Was delighted to see the notification landing in the email. I'm impressed

Store Using app Total reviews Average rating
myweekclothing About 1 month 2 5.0
Developer Reply

Hi myweekclothing, thank you for your kind words! 😊 Glad you love the email notifications. We appreciate your support!

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