All reviews

Rating Breakdown

  • 5
    89% (529 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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4 / 5 Share

Oct. 28, 2020

I use this app to send welcome emails to my new Seventy Seven unboxed LLC apparel subscribers as well as thank you for your purchase emails to my customers. The templates and customization are pretty easy and straight forward. I'm still learning the ropes so I turn to the chat box when I'm stuck. The chat feature has been a great help to guide you with getting back on track.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 24, 2020

This app has been making my life much easier!! I tried to use few other apps with free version but it didn't work well, luckily I found this app and it does everything what I need even on free version. I will definitely upgrade to paid version once I managed to have orders as I just opened my online mall a week ago. I really recommend this app as it is super easy to use and has lots of customization functions!

Store

NURIKA

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback 😊 We're glad to hear that it has made your life easier (which is quite extraordinary in 2020). Looking forward to send more emails with you ✉️

5 / 5 Share

Nov. 28, 2020

Updated 11-28-2020: I have real questions about how they calculate emails being sent on my behalf! Stay tuned. I love all the automatic marketing templates! And, the Newsletters look fantastic! I'm still on the 'trial' but will plan to upgrade. So far, I have not had any sales but I feel with the help of SmartrMail, 'sales' are just around the corner. Set-up was easy and customer service is second to none. Give them a try!

Using app

2 months

Total reviews

40

Average rating

4.7

Developer Reply

Thank you Pam! We really appreciate your feedback. Make sure to let our support team know if you'd like to get some help setting up more email automation for your store 😊

5 / 5 Share

Oct. 22, 2020

Absolutely fantastic service! Support was almost instant and helped throughout the process of transferring our email database over from Campaign Monitor. They explain everything very well and help with any questions or issues you might have.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Melanie 😊 We greatly appreciate your feedback 🚀 Looking forward to building great new email automation for Grundy's Shoes 👞

5 / 5 Share

Oct. 19, 2020

Great App for send automatic marketing emails to your customers. We are learning and enjoying the integration with our store.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you GirlSavvi Shops team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails ✉️ Happy sending!

5 / 5 Share

Oct. 17, 2020

I installed this app to help us with our marketing. It was easy to install and easy to use. Encountered an hiccup and received an immediate response from support which solved the issue. Used to send our first emailing shot. Great job done. Highly recommended.

Store

Pellaio

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Pellaio team 👋 Thank you for your feedback, we're glad to hear that the app was easy to install and easy to use. We'll remain available through our in-app chat if you have any other questions coming up 😊

5 / 5 Share

Oct. 17, 2020

It has made email marketing a lot easier for me! Before finding this app, it was tough for me to build my email list and create appealing emails from scratch, but now it's quick and simple, which makes my life a lot easier. You can export + import contacts quickly.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review 🎉 We're glad you're finding SmartrMail easy to use and wish you the best results!

5 / 5 Share

Oct. 16, 2020

It's a great app for marketing purposes, it deliverability is off the chats... I've used mailchimp and constantcontact email marketing in the past this is definitely better

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Easy to use and simple. It was my first choice for email marketing and I don`t regret it. You can easy understand newsletter creation and it is really fast. Recommend the app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Pike Kayak team 😊 We're glad that you've found the app easy to use 🎉

5 / 5 Share

Oct. 15, 2020

Been rocking Smartrmail since launch. Honestly gets me a significant amount of my revenue through its email campaigns. Even when I forget to edit them and they automate. www.thewanderingmerchant.ca Premium Canadian Goods

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback 😊 It's really appreciated! Looking forward to keep rocking with you

5 / 5 Share

Oct. 7, 2020

We recently changed from MailChimp to SmartrMail and have not regretted so for one second. All features work well, and the support is simply outstanding, the best we ever experienced. Highly recommend.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2020

It's so simple and included all we truly basically want,no complicated things try to make me break the computer.And the support is great it helped the thing that i didn't even asked.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2020

Great app, easy to use, and helps to save a lot of time when communicating when prospects and new customers. Highly recommended

Using app

7 months

Total reviews

22

Average rating

4.9

5 / 5 Share

Oct. 1, 2020

Highly recommend! It's easy to use, aesthetically pleasing, and quick responses from the help team. I've tried the other big name email marketing providers but found this to be the best one!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 30, 2020

I used this app to create an abandoned cart sequence. The customer service and support is really good - very helpful and quick to respond. Thanks

Using app

About 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 28, 2020

Moved from MailChimp and I'm extremely satisfied. It is priced very well compared to the competition and offers all the essentials that you will use day-to-day. I never keep apps that don't pay for themselves and this one has been showing extremely good ROI with minimal work. To DEVELOPERS: Can you please make the automated product recommendation emails more customisable? I would really like to send them but they look plain and ugly compared to other things. I wish I could make a template there.

Using app

About 1 month

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 30, 2020

I like the app, easy to use and works well. Customer support is very responsive. Have had a few issues that were tweaked and fixed by the team very quickly when the issue wasn’t their end but in the coding of my theme. Super helpful!! Will possibly upgrade just for a few extra features available.

Using app

3 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 26, 2020

Absolute amazing app for email marketing, after try a lot app this is the absolute winner, is the stars app for our store, also the support team is incredible 24 hours survey and take care of our costumers, Thanks Smartrmail Team

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Working well for us - nice and simple to use and producing sales from our website . . . . . . . . . .

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

I'd really like to thank you for the FREE access you've so generously given to store owners like myself. I'd also like to say, it's pretty much the best email app for shopify. I've extensively tried mailchimp, omnisend, seguno, privy, shopify email, cm commerce, mailerlite, jilt....the list goes on. Your's has the most features that I need, and makes the customer journey a bit easier than the next best option which is mailchimp(Mailchimp makes you upgrade to $30 a month to use the visual customer journey builder. I'd like to request/suggest an added feature. Allow users to insert product recommendations block into automated flow emails and/or allow product recommendation emails to be used in the automated flows tab. As a customer, I would even be willing to pay a one time add-on fee of $5 to $10 for a recommended products block to be used in emails, rather than having to insert products that might not apply to email recipients. Anyways, I appreciate your work. Keep rocking.

Using app

28 days

Total reviews

6

Average rating

5.0