All reviews

Rating Breakdown

  • 5
    89% (536 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)
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4 / 5 Share

Nov. 16, 2020

Downloaded this app for a while now, but never got around setting it up. Started to toy with it last night, and got into some trouble. However, Nicolas from SmartrMail came to the rescue. Here's what i'm using the app for Automated pop up for discount codes - When visitors visit the site, they are presented with a pop up, the pop up is assigned to a specific list, which triggers an automated workflow. Automated follow up e-mail for clients who have not made a purchase in 90 days. - An automated newsletter is fired when the above rules meets the requirement. Love the level of support, even for a free account. The user interface isn't without it's flaw, it's not perfect, but as a free app, it's pretty good and can get quite a bit done. Would recommend.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 15, 2020

Excellent app with set & forget automations that really work. I've noticed a huge uptake in our abandoned cart and product recommendations. I couldn't be more impressed with the service I've received or the app.

Using app

About 2 months

Total reviews

10

Average rating

4.8

5 / 5 Share

Nov. 15, 2020

I found this app easy to set up and works fine for my needs as a new store. I have sent out 3 newsletters so far that match my branding / look and have had a good response rate. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2020

Easy to use. Great customer support. Fully integrated to Shopify. I find it a lot easier and handier than Mailchimp. Thanks, team, keep up the motivation and good work.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

This app was SO EASY to use ! I love the automatic customization for newsletters, automations and pop-ups etc . that happen when you connect the website you are using. I especially love that your product catalog automatically loads! Their customer service is outstanding as well, a huge plus. I highly recommend this app for your marketing needs. SO SO easy! You will be happy you went with this app.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

I used this as a replacement for MailChimp, and I couldn't be happier. Not only does their email capture pop-up actually work, their email templates are more user friendly and their useful emails helped me build confidence in the marketing I was sending out. Thanks George. Update: After only a few weeks, I can affirm that even with the free plan SmartrMail has given me a huge increase in repeat customers and sales from the email templates they offer. Thanks a lot George!

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 3, 2020

Smartrmail is the third app I've tried for marketing and by far the best! The best because it's so easy to use, the best because their customer service is super quick and super helpful, the best because there's a free plan available!! 5/5 recommend you try this!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

Smartrmail is easy to use, the automations are on point and the platform has amazing support. Our first automation email immediately spiked that day's revenue, and from there I was hooked. Great entry point for managing email automations.

Using app

About 2 years

Total reviews

3

Average rating

3.7

4 / 5 Share

Oct. 28, 2020

I use this app to send welcome emails to my new Seventy Seven unboxed LLC apparel subscribers as well as thank you for your purchase emails to my customers. The templates and customization are pretty easy and straight forward. I'm still learning the ropes so I turn to the chat box when I'm stuck. The chat feature has been a great help to guide you with getting back on track.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 24, 2020

This app has been making my life much easier!! I tried to use few other apps with free version but it didn't work well, luckily I found this app and it does everything what I need even on free version. I will definitely upgrade to paid version once I managed to have orders as I just opened my online mall a week ago. I really recommend this app as it is super easy to use and has lots of customization functions!

Store

NURIKA

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback 😊 We're glad to hear that it has made your life easier (which is quite extraordinary in 2020). Looking forward to send more emails with you ✉️

5 / 5 Share

Nov. 28, 2020

Updated 11-28-2020: I have real questions about how they calculate emails being sent on my behalf! Stay tuned. I love all the automatic marketing templates! And, the Newsletters look fantastic! I'm still on the 'trial' but will plan to upgrade. So far, I have not had any sales but I feel with the help of SmartrMail, 'sales' are just around the corner. Set-up was easy and customer service is second to none. Give them a try!

Using app

2 months

Total reviews

40

Average rating

4.7

Developer Reply

Thank you Pam! We really appreciate your feedback. Make sure to let our support team know if you'd like to get some help setting up more email automation for your store 😊

5 / 5 Share

Oct. 22, 2020

Absolutely fantastic service! Support was almost instant and helped throughout the process of transferring our email database over from Campaign Monitor. They explain everything very well and help with any questions or issues you might have.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Melanie 😊 We greatly appreciate your feedback 🚀 Looking forward to building great new email automation for Grundy's Shoes 👞

5 / 5 Share

Oct. 19, 2020

Great App for send automatic marketing emails to your customers. We are learning and enjoying the integration with our store.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you GirlSavvi Shops team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails ✉️ Happy sending!

5 / 5 Share

Oct. 17, 2020

I installed this app to help us with our marketing. It was easy to install and easy to use. Encountered an hiccup and received an immediate response from support which solved the issue. Used to send our first emailing shot. Great job done. Highly recommended.

Store

Pellaio

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Pellaio team 👋 Thank you for your feedback, we're glad to hear that the app was easy to install and easy to use. We'll remain available through our in-app chat if you have any other questions coming up 😊

5 / 5 Share

Oct. 17, 2020

It has made email marketing a lot easier for me! Before finding this app, it was tough for me to build my email list and create appealing emails from scratch, but now it's quick and simple, which makes my life a lot easier. You can export + import contacts quickly.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review 🎉 We're glad you're finding SmartrMail easy to use and wish you the best results!

5 / 5 Share

Oct. 16, 2020

It's a great app for marketing purposes, it deliverability is off the chats... I've used mailchimp and constantcontact email marketing in the past this is definitely better

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Easy to use and simple. It was my first choice for email marketing and I don`t regret it. You can easy understand newsletter creation and it is really fast. Recommend the app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Pike Kayak team 😊 We're glad that you've found the app easy to use 🎉

5 / 5 Share

Oct. 15, 2020

Been rocking Smartrmail since launch. Honestly gets me a significant amount of my revenue through its email campaigns. Even when I forget to edit them and they automate. www.thewanderingmerchant.ca Premium Canadian Goods

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback 😊 It's really appreciated! Looking forward to keep rocking with you

5 / 5 Share

Oct. 7, 2020

We recently changed from MailChimp to SmartrMail and have not regretted so for one second. All features work well, and the support is simply outstanding, the best we ever experienced. Highly recommend.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2020

It's so simple and included all we truly basically want,no complicated things try to make me break the computer.And the support is great it helped the thing that i didn't even asked.

Using app

3 months

Total reviews

2

Average rating

5.0