All reviews

Rating Breakdown

  • 5
    89% (263 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 100% (293)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2019

I am so happy to say that I am LOVING Smartrmail! The customer service has been amazing! Over the top service! I can't wait to see the system in full speed, I know our business will be more sucessful. The team set our system up in a flash, made great improvements and never failed. Our first email blasts were a learning curve for us, but thanks to the team of experts they keep me calm and excited about the future.

Using app

9 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

Excellent app to reach your customer base. Easy to use and tracking tools are well presented and useful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

Easy to use, customer targeted emails, and responsive customer support. We're planning to continue to use SmartrMail for a while!

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 28, 2018

Love Love Love Smartrmail! This might be the best Shopify app we've used. Compared to a few of the other email marketing apps we tried, Smartrmail is the most intuitive. It makes designing emails and setting up automations really, really easy, and it paid for itself in sales quickly. Their support is awesome too. 12/10 would recommend.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Best app and easy to use. Nicolas is extremely helpful. SmartrMail is 100 times better then mailchimp.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I LOVE Smartrmail. I have been using this app for my email, abandon cart and auto emails for over 2 years now and have an ROI of over $70 for every $1 spent! They are super responsive when I have questions and the pricing is fair. They are always coming up with new additions to the software's capability. The BEST part is the auto emails that send new product to customers. I have not found ANY other app that does this and find my ROI to be highest in this area. I used to use Mail Chimp but this is a way better solution since it allows for automated emailing that is no fuss no muss! Tinyfrockshop.com :)

Using app

About 2 years

Total reviews

21

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Awesome app and an amazing team! Nicolas is extremely helpful and quite speedy in his communication. So happy to know such individuals are behind this app. Thank you all for your service and this wonderful app.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

We LOVE SmartrMail for so many reasons! First, it is so easy to use and intuitive. Having used the majority of the leading mail programs out there, I can say this is not always the case. Secondly, the customer service just blows me away - they are so responsive and SO helpful. Part of me does not want to say that because I worry as they get bigger and grow they may get too busy to keep providing such awesome support....but i give credit where credit is due. This is also in sharp contrast to many other mail providers out there. Third, it's easy for designers and developers to work with, even if they've never worked with SmartrMail before. We love love LOVE SmartrMail!!! Feel free to contact me with specific questions if you have them. Happy to answer them!

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 30, 2018

I've had a good experience with SmartrMail. It's cheaper than MailChimp, and much easier to send emails. I love that it automatically imports images and product descriptions. That saves me so much time! I wish it were possible to include reviews from Judge.Me, but maybe they will do that in a future update. Every time I have asked for help with something, someone responds within half a day. I'd definitely recommend them.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 26, 2018

what a wonderful and intuitive app. made my money back in before the free trial ended

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Works great and has all the features we needed for sending product emails to our customers. Sends automatic product recommendation emails based on customers viewing history. You can also send an email with best sellers, new products or slow moving products. I recommend this highly.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2017

Already seen great sales in the first few days!

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 17, 2018

they are good, not sure how to get rid of my spam shopify subscribers though

Using app

10 months

Total reviews

8

Average rating

4.9

5 / 5 Share

July 25, 2017

So happy I discovered this app! It's way easier and more straightforward than any other email marketing app I've used. Great customer service too! Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2017

Probably the best investment I made in my shop. The follow-up emails and abandoned cart messages are a brilliant way to gain your customers and get extra sales! Love it!

Store

Econica

Using app

12 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 4, 2017

Had error with the manual mails sent out to 1000s of customers the shop now button link always returned a dead link.

Using app

5 months

Total reviews

13

Average rating

3.8

5 / 5 Share

Oct. 4, 2014

This is a great app! I see sales every time I send out an email. I love it, great help in email marketing and a good accompaniment to MailChimp since it has built in integration.

Using app

11 days

Total reviews

8

Average rating

5.0

1 / 5 Share

Oct. 3, 2014

Log in for Shopify not working. I can not access my account. Frustrating.

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi Orglamix team, thanks for letting us know. This was app was acquired in 2016, and we haven't had any of these issues since as you can see from all the new reviews. You can always contact us via our live chat or at [email protected]. We'd love it if you could consider updating your review.

2 / 5 Share

Aug. 28, 2014

The app has good potential, but there are a several issues with this upfront. It is not FREE after the trial period, a huge misconception initially. There is no functionality to control what emails are being sent. So the system just sends bulk random emails to customers, rather than crafting targeted and intuitive emails that we are after. Some potential, but needs a lot of work to deliver.

Using app

7 months

Total reviews

8

Average rating

3.9

Developer Reply

Hi WOD Life team, this was app was acquired in 2016, and we've made massive changes since, as you can see from all the new reviews. We added newsletters back in 2016 so you can fully control the products you have in your emails as well as new controls and improved targeting with our product recommendations. We'd love it if you could consider updating your review!

2 / 5 Share

Feb. 19, 2014

It was originally a free app and then they asked for $20 to upgrade their services. With an inquiry, they revealed it was actually $20 a month. It isn't a bad app, but the fact it couldn't be customized for me to choose my own products to advertise and with it going from free to $240 a year, I decided to remove the app.

Using app

24 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi Milestone Films team, this was app was acquired in 2016, and any price changes we've made since, we've always grandfathered current users. We also have a free plan now. You can see all the love from the new reviews. We'd love it if you could consider updating your review.