SM: SMS, Popup Email Marketing
SmartrMail: AI Newsletter & Email Marketing for Shopify
Rating
4.7
feedback
297
chart
#336
All reviews
Oct. 22, 2019
I have just sent out my first 2 Newsletters! The results have been amazing and they were so easy to do, because of the simple templates and the great on-line support!
Sept. 3, 2019
Their customer service is AMAZING! Seriously, they're legit. They get back to you within the same day of your trouble and are always willing to get their hands dirty and dig into your account to help! I love that hands on experience! Their platform is super easy to navigate too. Definitely recommend for small businesses just getting started. This is definitely the e-mail platform for you.
Aug. 28, 2019
Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.
Thank you Luke and Alexis 😊 This really means a lot to our team. We'll remain available if you have any question or need any help with your automation setup!
Aug. 28, 2019
Customer support is amazing ..responses are personal , with screen shots of MY store . Has everything you need to run off your online store , without extra stuff that gets in the way . Easy to set up , nice type faces , and intuitive. Very happy
Thank you Kathryn! 😊Always a pleasure to help you through this setup. Looking forward to getting all your automations setup!
Aug. 28, 2019
I really love this app and the people behind it. Has most of the functionality of the previous app I was using, but with SmartrMail you can speak to/message with real people. People who are helpful and can help navigate. The only reason for a 4 star v. 5 star review is because I’d like to see bit more functionality and design elements. BUT, I know these are in the works.
Aug. 23, 2019
E-mail made simple. Pays for itself and much more. Auto emails are great since I can never remember send them out. Easy to set up. Just set and forget!
July 23, 2019
Easy to use interface, excellent support team, stress free mailout application. Great stuff SmartrMail!
Thanks so much ICHPIG! We really appreciate the kind feedback. - George
July 23, 2019
An excellent tool, I will apreciate if you could consider the topics that I have mention to you in some chats, specially those that relate with spanish language issues. Keep the good work
July 14, 2019
We needed a Mailchimp replacement and I’d seen SmartrMail mentioned when looking for recommendations. The UI seemed pretty simple and things like smart segments and automation seemed to be ready to go out of the box. Support has also been really good during our trial period. Pricing structure is cheaper and more flexible than Mailchimp and reporting gives a clear insight to costs and ROI.
July 7, 2019
Changed over from Mailchimp (used this app for approx 6 years).It is a lot quicker and easier to use! Although a bit more expensive but we can justify this with saving time. We also have the option to do a one to one mentoring so that we can learn as much as we can and get the most our of our database.(Mailchimp never gave us this opportunity so we had to teach ourselves). The only thing we would ask is that Smartrmail bring in the option to put emojis in the subject line like Mailchimp as it helps create a EYE CATCHING email which is SOOOOOOO important when sending an Email out! So overall.....so far so good! JULIA CEO
June 17, 2019
I started using this app to grow my companies returning customers and revenue. Since my trial my revenue has increased and customers are coming back a third time for their products. Look forward to growing together.
June 5, 2019
Just starting our venture into the online retail space, SmartrMail has been a true blessing. I looked at several different applications for email campaigns and this was the best I could find for the money. it's so easy to use and the customer service has been outstanding! They ACTUALLY have a real person who will reply to you and help you with any questions you have.
Hi C’est La Tee Shop team! Thank you for your feedback, this really means a lot to our team :) Make sure to let us know if there is anything else we can help you with!
May 31, 2019
I moved my shop from Tictail to Shopify and needed to switch to SmartrMail. Always a little bit tricky when you change but the support team at SmartrMail was great and helped me so much. Million thanks!
May 13, 2019
Like most, we have made the shift from MailChimp to Smartrmail due to the falling out with Shopify. Regarding the system, so far so good. We are still very new to the program however everything seems to be running seamlessly. Overall the support has been exceptional, super helpful and speedy response. Pretty happy from where I am standing Thanks guys!
May 9, 2019
Haven't used the app yet and am in the process of migrating our Shopify Store over from MailChimp. So far, customer Service has been very helpful and responsive.
May 9, 2019
We decided to move away from MailChimp prompted by the discontinuation of the platform from Shopify. SmartrMail looked like a great option, and so far we are very pleased! Nicolas and his team helped migrate our subscriber list and also duplicated our previous Home page Pop Up. We also did an on boarding training to learn how to create and send email messages. Their pricing is fair and the system is user friendly. Happy customer - thanks guys!!
May 6, 2019
Customer service was lightning fast and took care of everything for us. Imported lists and even copied our template. Loving digging into all the super easy features of this app.
Thanks for the review Homie team! Great to hear you're loving SmartrMail :)
May 6, 2019
I made the change from Mailchimp for various reasons but mainly because of the fact Mailchimp will not be easily integrated to Shopify anymore. I made the move yesterday and one day later I am fully operational thanks to the very efficient migration team at Smartrmail.
May 3, 2019
What can I say, the customer support alone is worth choosing these guys as your new email service provider! We installed SmartrMail for one of our stores, used it for a couple of weeks and then decided to move our other store across too. Great ESP, great team. Thanks!
May 1, 2019
SmartrMail is amazing! We were a little apprehensive to change over from Mailchimp but honestly it is the best move we have ever made. They even helped us move platforms. The customer service these guys offer is next level! We have only just started our campaigns but so far we have been very happy..