All reviews

Rating Breakdown

  • 5
    89% (529 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
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5 / 5 Share

April 23, 2021

I used smartrmail to get my popup going to collect email addresses with an automated email so they get a discount code. Its free until i get to a larger subscriber base so its great as i start out our business! Looks like it will work great as we grow!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

We use SmartrMail for our email marketing needs and have been extremely satisfied with the features provided and the responsiveness of the support team. Even with the free features we managed to effectively put together a nice looking newsletter and some basic automatic flows for new customers. We can't recommend this app enough!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2021

I am pretty new to this and used this app to send newsletters to a fairly small email list. I like the premade templates whereby I can put my newsletter/blog in there and then have places a recipient can click to buy. It's funny, I end up clicking the metrics (open rate, click rate) a few times daily to check how many are responding... Great app, great price...

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

best mailprogram I have used until now!!! Easy to use... great work... thank you....................

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

Great emailing app with all the features you will need to run any email campaigns you need. If you cannot figure it out the team is quick to reply with a solution to your problem plus you can get free version that's more than enough.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2021

I love SmartrMail! The app is extremely easy to use and did something I thought I was going to have to hire someone to help me do! I was able to set up an automatic email including a coupon code that sends almost immediately after customers sign up for emails on my website AND design a good looking email in an hour. I've increased my email sign ups significantly and my next step is using SmartrMail to send out a marketing email. I ran into a problem with my test email and customer service worked on it immediately and didn't rest until they had figured out what happened - it was my emails fault but I really appreciated them getting to the bottom of it. I would highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Reall pleased with how easy it is to use. Also being able to see email conversion rates is so helpful. I don't have many apps but this one is well worth it

Store

PHOMOUK

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

a complete application, answers all questions, competent and take all their time to assist customers.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

2 / 5 Share

March 22, 2021

Bonjour, je mets deux étoiles pour cette application car j'apprécie de pouvoir la tester avec un plan gratuit. Il faut tout de même envoyer un mail au support pour qu'on vous valide votre boutique. Les templates pour la newsletter sont corrects pour démarrer. L'email automatisé de bienvenue fonctionne. Pour le reste, elle marche extrêmement mal : aucune possibilité de synchroniser les abonnés existants depuis Shopify, le popup ne fait remonter aucun.e abonné.e et pourtant on voit le nombre d'inscrit.e.s mais aucun.e ne figure parmi les abonné.e.s sauf s'ils/elles s'inscrivent au niveau de votre formulaire d'inscription à la newsletter dans le footer. Les statistiques sont complètement erronées. La délivrabilité est très aléatoire. J'ai fait le test avec mes boîtes mails et auprès d'un panel de personnes. Certaines n'ont pas reçu ma newsletter, d'autres l'ont ouverte mais ne figurent pas dans les statistiques comme "ouvert". Une fois qu'un.e client.e s'est désabonné.e, il lui est impossible de se réabonner. Pour finir, le support ne répond à aucune demande avec un plan gratuit. Pensez-vous qu'un marchand va vous faire confiance avec tous ces bugs et votre désertion ? Je l'ai téléchargée en me fiant aux multiples avis positifs qui me paraissent fort douteux. Dommage....

Using app

About 3 years

Total reviews

6

Average rating

4.0

Developer Reply

Bonjour 😊 notre équipe a bien répondu a vos questions dans les plus brefs délais. Nous sommes désolés que l'application ne vous a pas convenue, mais comme expliqué dans nos mails ultérieurs, vous n'avez pas fini la configuration de votre compte pour que la récupération des données fonctionne come prévu. Si vous souhaitez réessayer, nous serons toujours là pour vous aider!

4 / 5 Share

March 19, 2021

Smartr Mail brings products into my newsletters seamlessly. The actual building of the newsletter is straightforward, even easier than Mail Chimp. I've definitely seen growth using the email signup Pop Up.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2021

I am using it for the first time. I like it is... Easy to use and has brought me sales of USD 81 because of advance functionality.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Really great app, already bringing in £100's of sales a month. automated emails are brilliant. set it up and let it go!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2021

This app helps with making sure all customers are in the loop when it comes to new products and sales.

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

March 10, 2021

Shopify email did not work, it was not sending emails to all my subscribers and this app was easy to use and it sends all emails to subscribers. Also, love templates that are created and the newsletter feature. I love how I can schedule emails too so I will not forget to send emails. Just starting to email market and I am loving it already

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2021

I used this app to kick start my email marketing. Love the templates and automation that are easily editable. Hope this would generate sales ultimately.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

Good app, easy to work with. Free till 1.000 emails. Standard formats are good looking and everything is adaptable.

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Feb. 28, 2021

I like it. But it'd be useful if there would be more information about what I'm looking at with those percentages. Overall I miss some more information in detail.

Using app

About 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 22, 2021

It´s the first time I am writing newsletters and it was really easy for me with this app. The templates are 100% intuitive and look very professional.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

We have tried several apps. This is one of the easiest ones. Super easy to use. Love it. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 15, 2021

Very much enjoying this app so far. We've been using it for about a month. This is our firs time delving this far into email marketing. SmartrMail has been very helpful in this process.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0