SmartrMail Email Marketing SMS
SmartrMail - AI Email Marketing Newsletter, Pop up, SMS
Rating
4.8
feedback
599
chart
#2,539
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July 23, 2019
Easy to use interface, excellent support team, stress free mailout application. Great stuff SmartrMail!
Thanks so much ICHPIG! We really appreciate the kind feedback. - George
July 23, 2019
An excellent tool, I will apreciate if you could consider the topics that I have mention to you in some chats, specially those that relate with spanish language issues. Keep the good work
July 18, 2019
Was so nervous when our previous app was no longer supported by Shopify but i'm so glad it happened! Customer service is amazing, responses are informative & SmartrMail is so easy to use! Can't recommend enough.
Thank you 2Tech team 😊Always happy to help!
July 14, 2019
We needed a Mailchimp replacement and I’d seen SmartrMail mentioned when looking for recommendations. The UI seemed pretty simple and things like smart segments and automation seemed to be ready to go out of the box. Support has also been really good during our trial period. Pricing structure is cheaper and more flexible than Mailchimp and reporting gives a clear insight to costs and ROI.
July 7, 2019
Changed over from Mailchimp (used this app for approx 6 years).It is a lot quicker and easier to use! Although a bit more expensive but we can justify this with saving time. We also have the option to do a one to one mentoring so that we can learn as much as we can and get the most our of our database.(Mailchimp never gave us this opportunity so we had to teach ourselves). The only thing we would ask is that Smartrmail bring in the option to put emojis in the subject line like Mailchimp as it helps create a EYE CATCHING email which is SOOOOOOO important when sending an Email out! So overall.....so far so good! JULIA CEO
June 17, 2019
I started using this app to grow my companies returning customers and revenue. Since my trial my revenue has increased and customers are coming back a third time for their products. Look forward to growing together.
June 5, 2019
Just starting our venture into the online retail space, SmartrMail has been a true blessing. I looked at several different applications for email campaigns and this was the best I could find for the money. it's so easy to use and the customer service has been outstanding! They ACTUALLY have a real person who will reply to you and help you with any questions you have.
Hi C’est La Tee Shop team! Thank you for your feedback, this really means a lot to our team :) Make sure to let us know if there is anything else we can help you with!
May 31, 2019
I moved my shop from Tictail to Shopify and needed to switch to SmartrMail. Always a little bit tricky when you change but the support team at SmartrMail was great and helped me so much. Million thanks!
May 31, 2019
This is a very easy-to-use and straight forward app. Perfect for quick automatic or manual email marketing. The chat option makes it easy to ask for help from the support team.
May 23, 2019
I moved from MailChimp to smartr mail and it’s so much More user friendly wish I had moved sooner ...
May 21, 2019
Forced to switch away from Mailchimp due to the Shopify integration and so glad we were forced to make this move! SmartrMail is superior to Mailchimp and the customer service is outstanding which has made the switch very smooth.
May 15, 2019
We migrated from Mailchimp and the Smartrmail team made it super easy. Other extra features have allowed me to create more specific automations which is saving me heaps of time, and the set up team walked me through the whole thing within a few short days.
May 13, 2019
Like most, we have made the shift from MailChimp to Smartrmail due to the falling out with Shopify. Regarding the system, so far so good. We are still very new to the program however everything seems to be running seamlessly. Overall the support has been exceptional, super helpful and speedy response. Pretty happy from where I am standing Thanks guys!
May 9, 2019
i switched from mailchimp and so far am really happy. Customer service is fantastic and the email set up is really easy.
May 9, 2019
Haven't used the app yet and am in the process of migrating our Shopify Store over from MailChimp. So far, customer Service has been very helpful and responsive.
May 9, 2019
We decided to move away from MailChimp prompted by the discontinuation of the platform from Shopify. SmartrMail looked like a great option, and so far we are very pleased! Nicolas and his team helped migrate our subscriber list and also duplicated our previous Home page Pop Up. We also did an on boarding training to learn how to create and send email messages. Their pricing is fair and the system is user friendly. Happy customer - thanks guys!!
May 8, 2019
Service is super helpful and very quick! They made the migration of our database and templates so simple. Thank you so very much.
May 6, 2019
Customer service was lightning fast and took care of everything for us. Imported lists and even copied our template. Loving digging into all the super easy features of this app.
Thanks for the review Homie team! Great to hear you're loving SmartrMail :)
May 6, 2019
Customer service was very poor after I installed the app. It took 12 or more hours to get an email response. The chat feature did not work. I am in the USA in Texas, and it appears that the customer service team is countries away judging by their response time. They seem to be off work during my working hours. I uninstalled the app because I need quicker response time.
Thanks for the feedback, we're a growing team and we're always trying to improve based on feedback. We hired a new Customer Support team member last month who will be available during business hours across the entire US so you get a response in under an hour 24/5.
May 6, 2019
I made the change from Mailchimp for various reasons but mainly because of the fact Mailchimp will not be easily integrated to Shopify anymore. I made the move yesterday and one day later I am fully operational thanks to the very efficient migration team at Smartrmail.