All reviews

Rating Breakdown

  • 5
    89% (534 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)
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5 / 5 Share

May 3, 2019

What can I say, the customer support alone is worth choosing these guys as your new email service provider! We installed SmartrMail for one of our stores, used it for a couple of weeks and then decided to move our other store across too. Great ESP, great team. Thanks!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2019

SmartrMail is amazing! We were a little apprehensive to change over from Mailchimp but honestly it is the best move we have ever made. They even helped us move platforms. The customer service these guys offer is next level! We have only just started our campaigns but so far we have been very happy..

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2019

seems good so far... i have only just started using it. looks easy enough to use and support seems to be present if needed.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2019

We switched over from an ESP we had been with for a few years as they ended their integration with Shopify. The team at SmartrMail basically did everything for us and answered all our questions very promptly. They are also slightly cheaper than the competition for our list size.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2019

Easier and smoother integration than mailchimp, switched over without any issues. Slightly cheaper too.

Using app

21 days

Total reviews

19

Average rating

5.0

5 / 5 Share

April 2, 2019

Super easy to create professional emails and integrates seamlessly with Shopify subscriber list. The support team is extremely helpful, I had the pleasure of working with Nicolas who went above and beyond in answering all of my questions. I am extremely excited to see what SmartrMail does for my store!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Really simple to use UI with great functionality. Plus the level of support is exceptional. Thanks guys!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

I am so happy to say that I am LOVING Smartrmail! The customer service has been amazing! Over the top service! I can't wait to see the system in full speed, I know our business will be more sucessful. The team set our system up in a flash, made great improvements and never failed. Our first email blasts were a learning curve for us, but thanks to the team of experts they keep me calm and excited about the future.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

Excellent app to reach your customer base. Easy to use and tracking tools are well presented and useful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2018

Great email vendor. Their staff is super helpful and have guided me through a lot. I am not the best with email marketing and because of Nicolas (my account rep) I was able to figure it out. I 100% recommend them.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

Easy to use, customer targeted emails, and responsive customer support. We're planning to continue to use SmartrMail for a while!

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 28, 2018

Love Love Love Smartrmail! This might be the best Shopify app we've used. Compared to a few of the other email marketing apps we tried, Smartrmail is the most intuitive. It makes designing emails and setting up automations really, really easy, and it paid for itself in sales quickly. Their support is awesome too. 12/10 would recommend.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2018

I have gone through the trial plan and just subscribed. The customer support was amazing from SmartnMail any and all questions were answered promptly. And have had a return from my emails already. Excited to see how much this grows

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

This is the CEO of Infinite Dreaming Network, and I want to thank you all at Shopify for helping me with SmartrMail and showing me how to properly send email for marketing. It was a smooth process for my first set of emails sent. I will be using your platform to disburse these emails weekly to my customers. Thank You SmartrMail!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Very impressed with the quick customer service. App served the purpose I was looking for. Nicolas is fantastic and I hope he gets a pay rise!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

Subscription has already paid for itself with sales from emails. Wish I would have done this sooner. Great support that works with you and answers questions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Best app and easy to use. Nicolas is extremely helpful. SmartrMail is 100 times better then mailchimp.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

The app definitely drove more sales for my shop. We are happy with the results. The customers receive relevant content in their email which drives the sales.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I LOVE Smartrmail. I have been using this app for my email, abandon cart and auto emails for over 2 years now and have an ROI of over $70 for every $1 spent! They are super responsive when I have questions and the pricing is fair. They are always coming up with new additions to the software's capability. The BEST part is the auto emails that send new product to customers. I have not found ANY other app that does this and find my ROI to be highest in this area. I used to use Mail Chimp but this is a way better solution since it allows for automated emailing that is no fuss no muss! Tinyfrockshop.com :)

Using app

About 2 years

Total reviews

20

Average rating

5.0

5 / 5 Share

Aug. 13, 2018

Awesome app and an amazing team! Nicolas is extremely helpful and quite speedy in his communication. So happy to know such individuals are behind this app. Thank you all for your service and this wonderful app.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0