Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,147
chart
#31
All reviews
March 28, 2026
Thank you so much for the 5 stars! ๐ We truly appreciate your support. - Smile.io Team โจ
March 26, 2026
It has been fasntastic clients - enjoying it - and our business likes the simplicity of being able to identify the rewards for clients.
Thank you so much for your wonderful feedback! ๐ We're thrilled to hear that both you and your customers are enjoying the experience, and that the simplicity of managing rewards has been helpful for your business. We truly appreciate you sharing this! ๐ - Smile.io Team โจ
March 25, 2026
I want to thank Alex for his quick help!
Thank you so much for your kind words! ๐ We're glad to hear that Alex was able to help you quickly, weโll be sure to share your feedback with him! ๐ - Smile.io Team โจ
March 25, 2026
Vlotte opvolging bij problemen.
Bedankt voor je feedback! ๐ Fijn om te horen dat je onze opvolging bij problemen als vlot hebt ervaren. We waarderen je reactie enorm! ๐ - Smile.io Team โจ
March 24, 2026
Great app. Easy to set up and use!
Thank you so much for your kind words! ๐ We're so glad to hear that you found Smile easy to set up and use. We truly appreciate your support! ๐ - Smile.io Team โจ
March 24, 2026
Excellent so far! I wish I got notified when people earn specific points like sharing my profile or reel, etc.
Thank you so much for your feedback! ๐ We're so glad to hear that you're having an excellent experience so far. We also appreciate your suggestion around notifications, thatโs a great idea, and weโll be sure to share it with our team. Thanks again for taking the time to share! ๐ - Smile.io Team โจ
March 24, 2026
Lisa was great, helped me resolve issues chatgpt couldn't. 5/5 experience.
Thank you so much for taking the time to leave this review ๐ It was a pleasure assisting you! Lisa - Smile Teamโจ
March 24, 2026
Thank you so much for the 5 stars! ๐ We truly appreciate your support. - Smile.io Team โจ
March 24, 2026
Thank you so much for the 5 stars! ๐ We truly appreciate your support. - Smile.io Team โจ
March 24, 2026
Thank you so much for the 5 stars! ๐ We truly appreciate your support. - Smile.io Team โจ
March 23, 2026
Hi I used it for a while and it was perfect until I encountered a problem a few days ago. However, customer service quickly resolved my issue. It's a fantastic application.
Thank you so much for your kind words! We're glad to hear that everything has been working well for you and that our team could quickly resolve the issue you encountered. We truly appreciate your support and are happy to have you with us! ๐ - Smile.io Team โจ
March 23, 2026
Thank you so much for the 5 stars! ๐ We truly appreciate your support. - Smile.io Team โจ
March 23, 2026
excellent
Thanks so much for your kind words! ๐ We really appreciate it. ๐ - Smile.io Team โจ
March 22, 2026
Very easy to use and set up, my customers love it , thank you!
Thank you so much for your kind words! ๐ We're so glad to hear that you found Smile easy to set up and that your customers are loving it. We truly appreciate your support! ๐ - Smile.io Team โจ
March 20, 2026
thank you
Thanks for the 5-star review! ๐ We truly appreciate your support, weโre here if you need anything ๐ - Smile.io Team โจ
March 20, 2026
I've worked with Shelby the past few days to sort out a kink with Smile.io and our Loop returns and exchanges app. We've been having the issue (because of Loop) that extra points are awarded to the customer upon an exchange, without points from the original order being deducted. Shelby walked me through what is happening, and worked to created a Shopify flow to solve the issue. The first flow didn't work--but she has continuously helped me work/talk through the issue and has been absolutely amazing in working to find a solution.
Thank you so much for sharing your experience! ๐ Weโre really glad Shelby could help walk you through what was happening and support you in working toward a solution. We truly appreciate your patience as we worked through this together, and weโll be sure to share your kind words with Shelby. It means a lot! ๐ - Smile.io Team โจ
March 19, 2026
Shelby at Smile was incredibly helpful during our loyalty program launch. She answered so many important questions, helped clarify key details, and made the whole process feel much easier and less overwhelming. Her support was thorough, responsive, and genuinely valuable every step of the way. Customer support was 10/10, and I really appreciated how knowledgeable and helpful she was throughout the process.
Thank you so much for this amazing review! ๐ We're thrilled to hear that Shelby was able to support you throughout your loyalty program launch and make the process feel smoother and less overwhelming. Weโll be sure to share your kind words with Shelby. Itโll truly mean a lot! ๐ - Smile.io Team โจ
March 18, 2026
We've used this app for several years and it works well for our brand. Customer service is always happy to help with resolution if needed.
Thank you so much for your continued support! ๐ We're delighted to hear that Smile has been working well for your brand over the years and that our team has been there to help whenever needed. We truly appreciate you taking the time to share your experience! ๐ - Smile.io Team โจ
March 18, 2026
The smile loyalty ad on on my Shopify store has brought my customers back ! The team helped me through some problems with my DNS and Shopify , they went beyond what they needed to do as it was a issue with my settings but they made sure I was able to understand everything step by step .
Thank you so much for your wonderful review! ๐ We're thrilled to hear that Smile has helped bring your customers back, and we're so glad our team could support you through the DNS and Shopify setup issues. It means a lot to know the step-by-step guidance was helpful, we truly appreciate you sharing your experience! ๐ - Smile.io Team โจ