Smile: Loyalty Program Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.9
feedback
4,128
chart
#24
All reviews
Review RSS Feed
Dec. 12, 2025
Lynn and the Smile.io technical team provided excellent service! We had a tricky JavaScript TypeError conflict preventing the points balance from displaying on our legacy Shopify customer account page. The team was professional, efficiently debugged the underlying issue, and verified the custom code solution. Our points are now displaying in real-time. Highly efficient, responsive, and genuinely helpful technical support. Thank you!
Dec. 11, 2025
Harika
Çok teşekkür ederiz! Desteğiniz için gerçekten minnettarız 😊 — Smile.io Team ✨
Dec. 10, 2025
Thank you so much for taking the time to leave this 5-star rating, we really appreciate it! 💖 - Smile Team✨
Dec. 10, 2025
Erin is amazing! She helped me resolve my issues quickly, which I thought would take me months to fix on my own. Thank you for being so helpful and responsive!
Thank you so much for your kind words 💛 We're thrilled to hear that you had such a great experience with Erin! We’ll be sure to share your lovely feedback 😊 - Smile.io Team ✨
Dec. 9, 2025
Smile doesn't do everything I've dreamed up (could be a little more customizable), but it covers most needs, and the customer service is above par. Just wonderful to deal with. It's a great loyalty option, for sure!
Thank you for your review and feedback — we really appreciate it 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨
Dec. 8, 2025
Our company is a bit more complex than others, and the Smile customer service team has been great to work with through issues, Lisa in customer service has been very helpful answering every question we've come across so far!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Dec. 6, 2025
I am not a tech person at all. Lynn provided excellent customer support and resolved the issue quickly. I am so grateful and thankful! I’m excited to use the Smile.io app for my boutique.
Thank you so much for your wonderful review! 💛 We're so glad to hear that Lynn was able to support you and resolve everything quickly. It means a lot that you’re feeling confident and excited to use Smile for your boutique — we’re excited for you too! 😊 — Smile.io Team ✨
Dec. 5, 2025
Jade help me out on support. It was quick and efficient! I highly recommend them for your Shopify Loyalty program.
Thank you so much for your kind words! 💛 We're delighted to hear that Jade was able to help you quickly and efficiently. Your recommendation truly means a lot to us! 😊 — Smile.io Team ✨
Dec. 5, 2025
Lynn from Smile.io was a huge help, and very kind and easy to work with. I deeply appreciate the customer service she provided.
Thank you so much for your lovely review! We're so glad to hear that Lynn was kind, helpful, and easy to work with — we’ll be sure to share your kind words with her. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
Dec. 5, 2025
I’m currently testing the application, and Joan’s support has been absolutely crucial in helping me make my decision. I’d like to thank her for her patience, clear explanations, and willingness to guide me through every step of the process. Her assistance made the experience much easier and more enjoyable.
Thank you so much for sharing your experience! We're thrilled to hear that Joana’s support has been so helpful as you test out the app. Her patience, clarity, and guidance are truly invaluable, and we’ll be sure to pass along your kind words — they’ll mean so much to her! 😊 — Smile.io Team ✨
Dec. 4, 2025
I love the prompt and efficient service! Thank you!
Thank you so much for your kind words! We're so glad to hear that you enjoyed our prompt and efficient service. We truly appreciate you taking the time to leave a review! 😊 — Smile.io Team ✨
Dec. 4, 2025
Thank you so much for the 5 stars! We truly appreciate your support. — Smile.io Team ✨
Dec. 4, 2025
I'll be honest with you, as a small business owner trying to wear a million hats I lost track of just how valuable this program has been for us until recently. And when I opened up the details and saw just how many of our customers are using it, it speaks for itself. To be honest, we almost canceled this service because the rates seem daunting when you first look at them. But when you compare it to the incremental revenue that it drives, it does pay for itself fast and then generates a great ROI. Also the customer service has been terrific!
Thank you so much for your thoughtful review! We're thrilled to hear how valuable the program has been for your business and that the customer engagement and ROI have really shown through. We're also so glad you've had a great experience with our support team — we truly appreciate your feedback! 😊 — Smile.io Team ✨
Dec. 4, 2025
Customer service was excellent. Even though I wasn't able to achieve what I needed to, I was guided through different ways to get the same outcome from an experienced customer service representative. Thanks!
Thank you so much for your kind words! We're really glad to hear that our team was able to guide you toward alternative solutions, even if the original approach wasn’t possible. We truly appreciate you taking the time to share your experience! 😊 — Smile.io Team ✨
Dec. 3, 2025
Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨
Dec. 3, 2025
Erin is super helpful, now on a few occasions ive needed help and ive had chat conversations with her. They really do put their customers 1st!! Highly recommend Smile Till next time, thanks Jo - Chop n Grow
Thank you so much for your kind words 💛 We're delighted to hear that Erin was able to provide such helpful support. We’ll be sure to share your lovely feedback! 😊 - Smile.io Team ✨
Dec. 2, 2025
Good app
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. Smile Team ✨
Dec. 2, 2025
Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨
Dec. 2, 2025
great customer service!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Smile Team ✨
Dec. 1, 2025
Very quick and helpful!
Thanks so much for the review, we're happy to help! - Smile Team 🌟