Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,136
chart
#27
All reviews
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Aug. 22, 2024
I had to wait a while for an agent but once Brandon was available, I had all my questions answered quickly.
Nov. 8, 2017
Very good customer support. We haven't implemented all the functionality yet but so far the app is very good and customers are signing up for the rewards. We will update our review in a few weeks once we have all the functionality set up.
April 22, 2019
The app is definitely working and taking off, it does take marketing on your end and an accumulation of time to pay off - for reference we have a very steady sales rate and a great return customer rate. I still think $59 a month is expensive even though yes, this does result in sales and people being able to earn and collect points is awesome.
Sept. 15, 2017
4/5 - great app, usability, and look. 59.99/month is not affordable though!
Sept. 14, 2017
Integration can be a little difficult, but I LOVE that this is a free service for my shop. THANK YOU!
Aug. 29, 2017
I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!
Aug. 18, 2017
Better than the other app I tested out and got charged almost $150 for losing money.
June 17, 2017
seems good, see how it works on our own site if you like... www.annalise.co.uk
June 11, 2017
pretty great app. It would be a lot better if discount codes were automatic.
June 5, 2017
This was very easy to set up and I don't get overwhelmed with communication.
May 2, 2017
I'd give it 5 stars if there is a way that each email came in got sent to an autoresponder. Other than that it's great.
April 10, 2017
Seams like it has the right features to reward your loyal customers still trying to figure it all out
April 8, 2017
We used this for a year or two on our old site and now we are using it on our new site, to be honest I liked the look of at least one of the other apps but when I read all the relevant information there were pitfalls that we just couldn't work with, we went back to these guys and I have ot say I am very happy... it just works, it is easy to set up and it runs itself.. I'm happy with it. If I had to mention one thing, price.. all of the loyalty style apps are really pricey, this was one of the lesser priced but still for a basic that wont even allow editing of outgoing email template to my customers $59.99?!? come one guys, at least let me edit the outgoing email templates for this price, huh? because the stock ones you send out are really nasty.. just sayin. If you included outgoing email template editing in your "basic" package at $59.99 I would give 5 stars.. right now its a 4 from me.
Feb. 13, 2017
Looks really good. Waiting to see what it gives. Check it out at www.zerpico.com
Feb. 13, 2017
So far so good. Would prefer s better sandboxed demo mode for playing about without having to publish live to users while testing.
Feb. 12, 2017
So far so good....easy to set up the basic plan. I will give another review once the shop is up and running. I am on the fence with 4 or 5 stars because of the branding logo on the rewards program....I think they should offer lower tier option for a few bucks that would get rid of their branding on the system....
Jan. 27, 2017
We've been using Sweet Tooth for 7 months now. We weren't sure how interested our customers would be in a rewards program....since it seems everyone has one. However, every brand (if they provide a good product or service) has brand advocates. After extensive research, we were convinced Sweet Tooth had the best Loyalty program app available. It's not cheap, but anything of real value rarely is. I like the fact that it's a great way for your customers to become engaged brand advocates by helping spread the word about your brand via referrals and social media. We are pleasantly surprised at how many of our customers are taking advantage of the program. I gave them 4 stars because I would like to see a few more functions and better reports. However, the app works great and flawless. We've had no functionality issues. When we have had questions, Customer Support has been superb.