Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,619
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
March 6, 2024

The app works well and the support team is very helpful and accommodating!

Store Using app Total reviews Average rating
Emme Diane About 3 years 3 5.0
Developer Reply

Thank you for your kind review!

5 / 5 Share
March 5, 2024

Andreandana was a great service rep.! Helped with all of my questions!

Store Using app Total reviews Average rating
The Horse People Company 13 days 1 5.0
Developer Reply

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗

5 / 5 Share
Aug. 17, 2024

Excellent app with the support is fantastic

Store Using app Total reviews Average rating
Naturopath Herbals About 3 years 7 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

4 / 5 Share
March 5, 2024

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping. Have only had to contact support a couple of times and they've been great and extremely responsive.

Store Using app Total reviews Average rating
Old Main Emporium About 4 years 4 4.8
5 / 5 Share
March 5, 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

Store Using app Total reviews Average rating
DIY Craft Warehouse 3 days 11 4.5
Developer Reply

Thanks for the kind words! We really appreciate it 🙏 Yours in Loyalty, ✨Joana - The Smile Support Team ✨

5 / 5 Share
Aug. 4, 2025

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

Store Using app Total reviews Average rating
NIASHA About 5 years 7 4.4
Developer Reply

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

5 / 5 Share
March 4, 2024

Fast, friendly, and professional support!

Store Using app Total reviews Average rating
Glow Until Dawn 7 days 4 5.0
Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share
March 4, 2024

Lisa Gallagher was extremely helpful in getting my questions answered!

Store Using app Total reviews Average rating
invisaWear® About 1 year 8 5.0
Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
March 4, 2024

Jade was very helpful! I did not expect a response so quickly and she answered all the additional questions I had!

Store Using app Total reviews Average rating
dontmissabeat About 1 hour 4 5.0
Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share
March 3, 2024

Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!

Store Using app Total reviews Average rating
YCL Over 2 years 3 5.0
Developer Reply

Thanks for taking the time to leave a review! I'm so glad I could help :D - Angie & the Smile Team ✨

5 / 5 Share
March 2, 2024

Top notch Customer service!

Store Using app Total reviews Average rating
Padel USA 8 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Oct. 7, 2025

Very easy to use and Shelby helped me set up a email workflow really easily!

Store Using app Total reviews Average rating
Football Central Over 1 year 3 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
March 1, 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Store Using app Total reviews Average rating
Boïa 9 days 2 3.5
Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share
March 1, 2024

Store Using app Total reviews Average rating
Mazzeffe's 15 days 1 5.0
Developer Reply

Thanks so much for leaving us a review! Angie & the Smile Support Team ✨

5 / 5 Share
Feb. 29, 2024

We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.

Store Using app Total reviews Average rating
FajasColombianas.mx About 3 hours 1 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Feb. 29, 2024

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

Store Using app Total reviews Average rating
Diva Loca Life Boutique About 16 hours 1 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Feb. 29, 2024

Quick Support from Lynn ! Awesome app!

Store Using app Total reviews Average rating
LLBA CA About 6 years 1 5.0
Developer Reply

Thank you for the 5-star rating and kind words! We appreciate it 💛 -The Smile.io Team

1 / 5 Share
Jan. 31, 2025

Terrible support.

Store Using app Total reviews Average rating
Mothercity Liquor Over 4 years 3 3.7
Developer Reply

We have reached out to you via email to resolve the issue you are experiencing. The Smile Support Team

5 / 5 Share
Feb. 29, 2024

Support was super fast and friendly. Wonderful service

Store Using app Total reviews Average rating
Twine & Sea About 1 hour 2 5.0
Developer Reply

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share
Feb. 28, 2024

Awesome stuff

Store Using app Total reviews Average rating
YakkemApparel 8 months 1 5.0
Developer Reply

Thanks for your review! We are so glad you're enjoying the app!

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