Smile: Loyalty Program Rewards
Build customer loyalty with points, rewards, referrals, VIP
Rating
4.9
feedback
4,134
chart
#25
All reviews
Review RSS Feed
Nov. 9, 2022
I've reached out to customer support a few times today with the smallest of questions and got treated like royalty. So impressed.
The only way royalty like yourself should be treated! 👑👑👑 Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 Lisa - Smile Team ✨
May 15, 2024
Lynn helped me update my business information. I also asked questions about points and rewards and some new ideas on ways to redeem. Lisa was super helpful, has an amazing attitude and made my experience the best.
Thank you so much for your kind review! It was lovely chatting with you today 😊 Lisa - Smile Team ✨
Nov. 9, 2022
muy interesante una aplicación que funciona bien y hace lo que dice esta muy completa y es estupenda
Thank you so much for leaving a review! It means the world to us :)
Nov. 8, 2022
Just downloaded this app, needed some help and Nicole was so extremely helpful. They also have lots of explanatory videos as well which is great ;) 10/10 from me!
It was so great chatting with you today! I am so glad the videos were helpful. Thanks so much for taking the time to leave a review. We really appreciate it. Don't hesitate to reach out with any more questions 💛 Nicole
Nov. 7, 2022
I had an issue with a customer accessing her points. Nicole was really helpful in explaining what happened and instructing me on how to fix going fwd - thanks!
We appreciate you taking the time to leave a review. It was great chatting with you today. Don't hesitate to reach out if you need anything else 💛 Nicole
Nov. 3, 2022
Excellent app for our shopify store, customer service has been top class, quick and easy to use, and the support team answered all my questions, I can highly recommend.
Thank you so much for taking the time to leave a review. It was a pleasure assisting you today :) - Jade <3
Oct. 23, 2022
so far it's pretty good. A bit pricey for further customization but even with the free option you can have a very functional rewards program.
Thanks for taking the time to leave a review. We are glad you are enjoying Smile so far, and that you find the Free Plan valuable! Don't hesitate to reach out if you ever need anything :)
Oct. 19, 2022
The support team is great. I had an issue. They helped me resolve it in less than 24 hours. I am happy with the service.
We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!
Oct. 19, 2022
We spoke with Nicole and she was extremely kind and helpful with helping us to change a few things in the settings. Bee’s Canna Farm definitely recommends her!!
Hi again! It was great chatting with you. Thank you so much for leaving a review, we really appreciate it. If you ever need anything else, don't hesitate to reach out. We are happy to help :) Nicole
Oct. 19, 2022
App was simple to install and works well, I use both referrals and rewards programmes which add to my sales. Very few cases of cheating and support was been quick and efficient anytime I had to ask questions.
We are so glad that you found Smile easy to set up and use! Thanks so much for taking the time to leave a review. We really appreciate it. Let us know if there is anything else we can help you with :)
June 7, 2023
SMILE.io customer service actually has solid customer service that goes above and beyond, even as they grow their company in size, they have been thoughtful about their current base considering changes to their business. I will say we have had bumps along the road but they deserve 5 stars for actually resolving issues. Shout out to David for making things right.
Thanks so much for taking the time to leave a review! It means a lot to us. We are so glad that you are enjoying Smile and that our team was able to help you through onboarding. We think Andreandana is awesome too 💛
June 26, 2023
The support team is always ready to help you and it is an easy app to use. Very happy with the app!
Thanks so much for leaving us a review! Very happy I was able to help! 🥰 Joshua - Smile Team 🧙♂️
Oct. 12, 2022
This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.
Thanks so much for leaving us a review! Hannah is pretty amazing!😍 Joshua - Smile Team 🧙♂️
Oct. 12, 2022
Love the app! Easy to use. Set it and forget it. Any issue that did pop up, customer service was on it.
Thank you for your review! Glad we could help, great chatting! 🥰 Joshua - Smile Team 🧙♂️
Oct. 6, 2022
We installed the app today and were able to get the help we needed to get it started and we hope to see it performing amazingly.
Using app
About 4 hours
Total reviews
2
Average rating
5.0
It was great chatting with you today. I am so glad that you were able to get set up so soon after installing! We appreciate you taking the time to leave a review and can't wait to see how your business grows with Smile! 💛 Nicole
Oct. 6, 2022
Great helped Joshua, never expected that much efficiency with someone thank you again . hope you can help me next time I have a problem.
Thank you so much for taking the time to leave a review, I appreciate you! We are always here in app if you ever have any questions at all. Best of luck my friend! 🌈 Joshua - Smile Team 🧙♂️
Oct. 6, 2022
Amazing app easy to navigate. The customer support is very knowledgeable, quick in responding and very nice to work with.
Thanks so much for taking the time to leave a review! We are so glad that you are finding the app easy to use, and got the help you needed from our team. 💛 Nicole
Oct. 4, 2022
Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.
Jade is the best! Thanks so much for taking the time to leave us a review! 😍 Cheers, Joshua - Smile Team 🧙♂️
July 17, 2025
This is undoubtedly the best app among all the Shopify options available. Reasonably priced and provides fast and fantastic support. Without a doubt, smile.io has been an amazing asset for our business... and we highly recommend :)
Thank you so much for your kind review! It was lovely chatting with you today 😊 Lisa - Smile Team ✨
Oct. 3, 2022
Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.
Thank you so much for your kind review. We really appreciate it! 💖