Smile: Loyalty Program Rewards
All reviews
Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have used.
Thanks so much for taking the time to write this review! We really appreciate it π€© Smile Team β¨
Great app, simple to setup and excellent customer service, strongly recommend.
We appreciate you taking the time to leave a review! Thanks so much :) We are so glad that you are enjoying Smile! Let us know if there is anything else we can do for you.
Mackenzie Crary is amazing, she was able to resolve our issue in a few minutes. Thank you so much for your support.
We think Mackenzie is amazing as well! Thanks so much for taking the time to write this review! We really appreciate it π€© Smile Team β¨
An App to recommend! Go for it! (And also big thanks to Lisa for the amazing Help! (Hero of the Day))
Thank you so much for taking the time to leave a review π€© It was a pleasure assisting you! Lisa - Smile Team β¨
Great customer service/help
Thanks so much for taking the time to leave this review β we really appreciate it! π Smile Team β¨
We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it π And we are so glad that you've had a good support experience with Ezra β we think he's pretty great, too! π Please do not hesitate to reach out again if you have more questions. Cheers! Smile Teamβ¨
Andrea was very lovely to work with. She showed me everything I needed promptly and allowed me to get my work done
Thank you so much for your kind review, we really appreciate it! We'd be happy to assist if you have any questions and can't wait to see your business grow! - Smile team.
Great way for customer to redeem loyalty points
Thank you so much for your kind review. We really appreciate it! π
I SUPER recommend Smile's Rewards app! They have THE BEST support staff and the program has totally incentivized my customers to come shop again. LOVE IT!!!
Thanks so much for taking the time to write this review ππ We appreciate it so, so much & look forward to seeing your business grow ππ Let us know if there is ever anything else we can help you with π Smile Teamβ¨
I love Smile.io. Several customers have already redeemed points. The interface is user friendly and pleasing to the eye. And their customer service is friendly and knowledgeable.
Thank you so much for this review π We are so glad to hear that your loyalty program is off to such a great start ππ Can't wait to see where it goes! We'll be here if there is ever anything else we can help you with π Smile Teamβ¨
Thank you for your quick assistance!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it π And we are so glad that you've had a good support experience with David β we think he's pretty great, too! π Please do not hesitate to reach out again if you have more questions. Cheers! Smile Teamβ¨
Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.
Thank you so much for taking the time to leave this review & for all your kind words π It was a pleasure assisting you! The Smile Team β¨
So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand. Adding that each time we have reached out to customer service they have been extremely helpful in answering all of our questions. And it has been quick to get in touch with someone which is very helpful. Recently Shelby has been helping us out a bunch.
Thank you for taking the time to leave your kind review β€οΈ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Very responsive and helpful
Thank you so much for your kind words we really appreciate it. We've reached out via email to see how we can improve our service Best regards The Smile Team
They have great support, easy to use. Very helpful. Had a question, answered right away, and once you get it set up you're golden.
Thank you so much for taking the time to leave this review & for all your kind words π It was a pleasure chatting with you! Lisa - Smile Team β¨
David and the rest of the Smile team have been awesome in getting us started - thank you for all your help! Looking forward to continuing our journey with you! :)
Thank you so much for taking the time to leave this review β we also think David is awesome π Please do not hesitate to reach out again if you have more questions! - Smile Teamβ¨
Easy to use for us being the retailer and for our customers too. Great help desk for if you ever need it.
Thanks so much for taking the time to leave this kind review β we really appreciate it! π Lynn & Smile Teamβ¨
visually appealing and easy to navigate back end, and Lisa is a great rep who followed up after I stopped responding so we could touch base the following day.
Thanks so much for this amazing feedback!πWe are so glad Lisa was able to help and happy that you find the app easy to use and appealing. Wish you the best of luck, we are here if you need us! πͺ
So Far so good, just added it today. Easy set up, had one or two questions and Jade from customer service answered my questions and I was up and operating in no time flat.
Thank you for taking the time to leave your kind review β€οΈ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Jade was so kind to work with and helped me get my customer's points fixed. Quick, easy, and knowledgeable!
Thank you for taking the time to leave your kind review β€οΈ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
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