Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
Feb. 23, 2023

really quick and nice customer support! answered my question quickly even with only one person working !

Store Using app Total reviews Average rating
Come What Nay About 1 hour 3 5.0
Developer Reply

It makes us extremely glad to see you were assured of the superpowers of our customer support! πŸ¦Έβ€β™€οΈ We're here anytime πŸ“©

4 / 5 Share
Feb. 23, 2023

It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.

Store Using app Total reviews Average rating
Everything Dirt 23 days 5 3.0
Developer Reply

We greatly appreciate your time to give us your feedback and let us know what will make your experience using Smile even better! πŸš€

5 / 5 Share
Feb. 22, 2023

Amazing customer service! They responded veery quickly and were extremely helpful answering all of my questions!

Store Using app Total reviews Average rating
TBJ 6 days 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you today & don't hesitate to reach out if there is anything else we can help you with in the futureπŸ’ͺ✨ - Lisa & the Smile TeamπŸ’›

5 / 5 Share
June 2, 2025

Cole from CS is amazing! He was so helpful in working with me on the new feature to remove certain low margin items from earning points. This is a great app that has helped us increase our business!!

Store Using app Total reviews Average rating
TCO Fly Shop About 5 years 6 5.0
Developer Reply

WOW~! 🀩 Thank you for taking the time to leave this most lovely review 😊 We agree: David IS amazing πŸ’ͺ✨ - Lisa & the Smile TeamπŸ’›

5 / 5 Share
Feb. 21, 2023

easy to configure, I had some questions that the customer service staff answered me in an excellent way, Lisa even made me a video to explain a configuration to me. Let us now await the results of the campaign. good job guys. www.octante.mx

Store Using app Total reviews Average rating
Octante 2 days 1 5.0
Developer Reply

Thank you so much for this lovely review! It was a pleasure chatting with you today and I'm so glad to hear you're loving Smile πŸ’ͺ✨ - Lisa & the Smile Team πŸ’›

5 / 5 Share
Feb. 21, 2023

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Store Using app Total reviews Average rating
Claudia Dean World Almost 2 years 13 5.0
Developer Reply

Thanks so much for taking the time to leave a review. It was great chatting with you today. We are so glad you are loving Smile :) Don't hesitate to reach out if there is anything else we can help you with! - Nicole & the Smile team

5 / 5 Share
Feb. 21, 2023

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Store Using app Total reviews Average rating
Play It Koi Over 4 years 6 5.0
Developer Reply

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!

5 / 5 Share
Sept. 8, 2025

Very quick response from their support team, Joana, who was incredibly efficient and proactive with her responses and clarifications to our queries and issue on hand. Thank you!

Store Using app Total reviews Average rating
Wanderlust + Co Over 4 years 4 5.0
Developer Reply

We are so glad our team has been able to help you! Thanks for taking the time to leave a review. We really appreciate it :)

5 / 5 Share
Feb. 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Store Using app Total reviews Average rating
Biodynamic Coffee About 22 hours 9 5.0
Developer Reply

Thank you so much for taking the time to leave a review! πŸ˜‡ - Jade <3

5 / 5 Share
April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

Store Using app Total reviews Average rating
TOVAA 7 months 1 5.0
Developer Reply

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today πŸ’ͺ✨ - Lisa & the Smile Team πŸ’›

5 / 5 Share
Feb. 16, 2023

Great Customer Service. Jade was super helpful, since I had just started using the App and really guided me through every process. A+

Store Using app Total reviews Average rating
hemproutine.fr About 1 hour 2 5.0
Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share
Feb. 16, 2023

Excellent customer support. Very simple and easy to navigate. Would ideally be able to customise with our own fonts in the future.

Store Using app Total reviews Average rating
Aubin 9 days 8 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review β€” we really appreciate it! 😊 Smile Team ✨

5 / 5 Share
Feb. 14, 2023

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

Store Using app Total reviews Average rating
FuGui Tide play 5 months 3 4.7
Developer Reply

You're welcome anytime, we're happy to know we quickly provided the best solution for you! Thank you for your time and the kind words πŸ’›

5 / 5 Share
Feb. 14, 2023

The app has served its purpose for everything we as a company have need thus far. Their support responds quickly and efficiently. Jade was a great help!!

Store Using app Total reviews Average rating
ZLINERS Over 1 year 1 5.0
Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share
July 21, 2026

Fantastic support again, thank you Erin!

Store Using app Total reviews Average rating
BEAM Minerals Almost 6 years 8 4.9
Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share
Feb. 14, 2023

Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.

Store Using app Total reviews Average rating
The Natural Doggy Chews Co. 12 minutes 1 5.0
Developer Reply

Thanks so much for taking the time to leave this kind review β€” we really appreciate it and are super happy to hear the experience has been smooth! 😊 Smile Team ✨

5 / 5 Share
Feb. 13, 2023

very helpful! support wait time could be a little shorter ! otherwise it's a good experience, easy to use !!

Store Using app Total reviews Average rating
BONBONWHIMS About 1 hour 1 5.0
Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

5 / 5 Share
Feb. 9, 2023

Nicole was very quick to respond about help setting up the Smile Rewards program app, I think this app will suit my client's needs perfectly!

Store Using app Total reviews Average rating
ANJ Bracelets 28 minutes 1 5.0
Developer Reply

We are so glad Smile will fit your clients' needs. It was great chatting with you today. Thanks for taking the time to leave a review. We really appreciate it :) Let us know if there is anything else we can help you with! Nicole

5 / 5 Share
Feb. 8, 2023

Lisa was great made it super easy to understand! Loved the service performed from Smile. Helpful on starting up!

Store Using app Total reviews Average rating
The Firefly Box 12 days 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🀩 Lisa - Smile Team ✨

5 / 5 Share
Feb. 8, 2023

Jade was very helpful and answered my questions clearly and quickly. I look forward to utilising smile.io more for our loyalty programs

Store Using app Total reviews Average rating
Roja Parfums 4 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today πŸ˜‡ - Jade <3

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