Smile: Loyalty Program Rewards

Amazing customer service! Had some problems and doubts with my setup and the problem was taken care of extremely fast :)

It's so cool that I would even make my dog create a loyalty program using the smile platform. Highly recommend it. Especially for the support team, Joshua is a maniac, love him.

Thanks, Joshua for the great and fast support. Video recording was so helpful and helped me a lot in my Shop since I install the loyalty recently. totally recommend and fit our business needs in Saudi Arabia.

Integration for both referral and rewards have been seamless. Customer service is prompt and friendly. Thank you!

Just installed Smile.io which was easy, instructions were easy to follow. Now to see if loyalty actually is a thing ;)

So far so good. We wanted a loyalty program for in-store POS only (for now) and Jade on the chat was SO helpful (we chatted two days in a row, they were super responsive!) to help me get it configured properly - turns out I was close but needing a little support. Haven't used the app yet in our store but from the test transactions I have run, it seems to be working as advertised!

Early days but I am so very impressed with the app, and the response from customer service when I had a few queries. Thank you!

Joshua really did an awesome job! all he does is a video clip and demonstrated where I can get the redeem coupons setup for both POS and online. Straight to the point - Clear, Concise and Effective. Would love all other CS to adopt. Within 5 mins i got my problem solved! Superb Joshua!!!

Lisa is awesome!!! she helped me solve the problem within 2 mins, sooo professional. Best experience ever. thank you!

Excellent program. Very easy to use. By far the BEST customer service! I had a few technical questions and they were answered in a very easy way to understand for someone who isn't too technical. Without prompting they went above and beyond to give me personalised advice on how to make the program even better! Highly recommend. 10/10 and 5 gold stars from me!

Ik had een vraag over een integratie naar de launcher ik werd meteen geholpen met een zeer uitgebreid antwoord! Bedankt voor de goede service!

Smile customer service is excellent - shout out to Jade! We haven't launched quite yet so we cannot offer a fair review about the app in a live environment, but we are confident in the ability of this app.

Smile Customer Service was VERY quick in replying to my questions about set up, Jade was extremely nice and helpful!

Really liking the app so far - we had a little trouble setting up at first but we received help really swiftly to get it set up :) thank you so much!

I just started using the Smile app for our company so I was a bit unsure of what I was doing. I chatted in with their customer service and it is amazing! I chatted with Jade and she was friendly, knowledgeable, and quick to respond.

I had some set up issues I needed help with and was able to connect quickly to someone in the chat. They were incredibly helpful and turned a frustrating situation into an enjoyable one!

Great app, still learning the features but looks awesome! And their support is amazing, thanks Joshua :)

Really great customer service. Always quick, friendly, and helpful! Our customers have really enjoyed getting rewarded for their purchases.

Lisa was cheerful & helpfulCould not have asked for better! She was there on apot all day! Made things easy

The app was straight forward for the most part - however slightly confusing on the customer side of it between what members and guests had to do in order to get their sign up points. Once I spoke to smile customer service (Joshua) he was great! Loved his videos and he totally rocks a good radio voice. If it wasn't for the videos I would be lost as to how to help my customers, but this definitely helped. It would be good for this kind of information to be provided in a demo video upon downloading the app to assist admin. Thanks, Jodi