Smile: Loyalty Program Rewards

Great app - really easy to get my Rewards program live and running. Excited to see some great results.

I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)

I have been very happy with the rewards app, and the customer service is very good too. My customers give me good feedback about it and they enjoy spending their rewards and have started to use the referral scheme too.

APP很好使用，客服人員也很有耐心幫忙解答，整體使用起來體驗不錯，該有的功能也都有，滿足基本的會員後台設置功能，很推薦給其他有此需要的人!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I've used the customer support team a few times and they have been so helpful at answering my questions. They are quick to respond and very pleasant. I love this rewards system. It's easy to understand and set up. It's also easy to have customers redeem the points within the Shopify POS. I definitely recommend this rewards system.

I have been using smile for approximately six years for my business. While there have been a few hiccups, they have always helped me take care of those immediately and without incident. I love that they are expanding their program to make things run better for small businesses.

Works just as advertised. It is easy to use, customize and navigate. Customers do not seem to have any issues with it either.

The to-go app for Loyalty & Rewards. Beautiful interface! Easy to use and intuitive back end. all you want your Loyalty program to be. And now the grow plan has the VIP tiers! ‍

Super easy to use. Pretty much a set it and forget it app. When needed, support is quick and helpful. My customers love the rewards. When I had a question about the program (I have a legacy plan so I wanted to check to make sure everything was working.) Lisa took my question and forwarded it to Lynn. I was told it could take 24 hours to respond. Totally cool. Instead it was like 34 minutes. Lynn clarified all of my questions. Not only that, instead of upselling me, she assured me that I have all the features that I want and need in my legacy program. Amazing customer service all around.

We have been using Smile on multiple stores that we run and they have been amazing. Customer support has also been spot on. When it comes to "apps" it is VERY hit and miss. Dealing with Smile is completely "hit". Have no worries, they will treat you well and the software will function exactly as expected.

Easy setup, easy to use, functional and with excellent customer service. Highly recommend Smile to any online business with a rewards programme.

Awesome customer service! Big thanks to Jade for patience in my attempt to transfer my customer rewards from Wix to Shopify, I couldn't understand what I was doing but I was pointed in the right direction. Great app too, looks fab on my new shopify store!

It's great to use, and easy integrate with Shopify POS. However, since we just transferred the POS system from another system to Shopify. The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue. Overall, it's still a great app to use, and the customer service was professional and patient.

Easy to implement and very flexible. Support team is very responsive and helpful. I would highly recommend this app

Fantastic app, Have it used for a while. Will continue to use it in the future. Highly recommended..

There is a free option which was a great place for us to start. Once we got a hang of it, it was super easy to use & works great for a small e-commerce

Decent features on the basic plan, but the main selling point is the customer service which is very helpful and responsive.

Lisa was amazing!! Helped with all my questions & was super nice! Highly recommend & the customer service was truly amazing!

Great app! Easy to implement and customize referral and loyalty program. The free plan is a good place to start and, once the program gets traction, the monthly fees are affordable. Highly recommend!

Been using this since we started our store, and very happy with the result it has given us. Highly recommended.