Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,622
Reviews
Chart
#29
Shopify

All reviews

5 / 5 Share
Jan. 5, 2022

Very easy to set up - I had to use the chat option for help and Maria was very helpful and thorough. I cannot wait for my customers to start using!

Store Using app Total reviews Average rating
Urban Bliss Boutique About 20 hours 2 5.0
Developer Reply

Thank you for the kind words about Maria! ✨We will be sure she sees your feedback! 🙏

5 / 5 Share
Feb. 17, 2026

Great customer service! Prompt and very knowledgeable!!

Store Using app Total reviews Average rating
Clive Coffee Over 4 years 9 4.8
Developer Reply

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!

5 / 5 Share
Jan. 4, 2022

Great app, Easy to use + very reactive and helpful support ! I recommand the feature, it has helped me getting more clients !

Store Using app Total reviews Average rating
La Cave Éclairée About 2 hours 21 4.7
Developer Reply

It's great to hear that enjoy the app and our support. I'll let them know! We are excited for you and all your future clients 🚀

5 / 5 Share
June 28, 2023

Easy to use and my customers truly appreciate the little extra bonus of being able to use their rewards points on future purchases:)

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for this amazing review 🤩 Glad to hear that you're loving the app so far!

5 / 5 Share
Jan. 3, 2022

We love using this app to attract new customers and retain our existing customers! Our website www.nailsmailed.com has seen huge profitability from this!

Store Using app Total reviews Average rating
NailsMailed Over 1 year 4 5.0
Developer Reply

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

5 / 5 Share
Jan. 2, 2022

App builds loyalty to your repeat customers and allows flexibility to offer double points or triple points (easy manual adjustment) to reward your customers. 90% of my business is repeat customers so this app really helps me continue with that loyalty & reward and offer discounts based on their continued purchases.

Store Using app Total reviews Average rating
Reventia Sterling Designs 7 months 1 5.0
Developer Reply

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

5 / 5 Share
Jan. 1, 2022

The fact that a small business can have a rewards program like the big dogs and even the ability to customize to our liking, is simply incredible! Thank you Smile.io for putting a smile on my face

Store Using app Total reviews Average rating
Box Of Pops 16 minutes 2 5.0
Developer Reply

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

5 / 5 Share
Dec. 27, 2021

i use this app since yesteday and its so cool my god ! wow! and the agent i talk with before helped me very much to understand some details

Store Using app Total reviews Average rating
Altitude Life About 9 hours 5 5.0
Developer Reply

Thank you so much for your amazing review 🤩 So happy to hear that you're loving the app and the support! Happy new year! 🥂

5 / 5 Share
Dec. 21, 2021

Excellent support team that are very quick to respond! Able to integrate with email marketing platform making it easier to promote its usage / run dedicated campaigns for loyalty points

Store Using app Total reviews Average rating
Nibble&Gnaw Over 1 year 1 5.0
Developer Reply

Hey, thank you for your review,😍 We love that we can integrate with so many apps and help you customize your program just the way you want.🌟

5 / 5 Share
Dec. 20, 2021

So far so good, customer service is amazing and helpful, they were able to answer my questions quickly and with a smile.

Store Using app Total reviews Average rating
NBI 12 days 7 5.0
Developer Reply

Aww thank you so much with awesome customers like you, it's hard not to Smile😃

5 / 5 Share
Dec. 20, 2021

Me gusta mucho el diseño. La aplicación fue fácil de instalar y configurar y la atención al cliente fue excelente y muy rápida.

Store Using app Total reviews Average rating
Tikafarma About 3 hours 3 3.7
Developer Reply

Gracias por las amables palabras😍. Estamos encantados de que te guste la aplicación y estaremos encantados de ayudarte siempre que podamos.🥰

5 / 5 Share
Dec. 18, 2021

The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!

Store Using app Total reviews Average rating
Olfabrand · El Arte del Aroma Over 1 year 2 5.0
Developer Reply

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

5 / 5 Share
Dec. 18, 2021

Having good app support is SO important, and this app does that! Also, the UI of the app is really good. I'm excited to see how my customers respond to rewards!

Store Using app Total reviews Average rating
The Uniform Shoppe About 1 hour 3 4.7
Developer Reply

We are excited too!! thank you so much for your review we really appreciate it.

5 / 5 Share
Dec. 17, 2021

No real persistent issues with the app. The support team, specifically Jade, is always super pleasant and quick to help!

Store Using app Total reviews Average rating
SARAH BRIGGS About 2 years 5 5.0
Developer Reply

Thanks so much for taking the time to leave us a review 🙌

5 / 5 Share
June 28, 2024

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Store Using app Total reviews Average rating
Portland Running Company Over 5 years 5 4.8
Developer Reply

Thank you for your wonderful and kind review! Supporting small business is what we do best, thrilled to hear that we could help! 🙌

5 / 5 Share
Dec. 17, 2021

I reached out to Christian for some help as to how redeeming the points works on POS with customers. He did a fantastic job explaining all of the steps to me! Southern Athletica is very excited to be partnered with Smile!

Store Using app Total reviews Average rating
Southern Athletica 18 days 1 5.0
Developer Reply

Thank you K! Enjoyed chatting with you, excited about your growth with Smile! 💛

5 / 5 Share
Dec. 16, 2021

Love Smile's easy interface and plugin to Klaviyo email integration. Plus prompt support when needed so thank you!

Store Using app Total reviews Average rating
Grin Natural US Over 1 year 1 5.0
Developer Reply

Thanks so much for your lovely review! We're so glad to hear that you had a great experience with our support team 💖 Always happy to help! ⭐️

5 / 5 Share
Dec. 15, 2021

My customers loveeee their rewards and loyalty points. It really has helped me grow my business. No issues with functionality and customer service is fantastic.

Store Using app Total reviews Average rating
Orange Umbrella Co Over 1 year 6 5.0
Developer Reply

Thanks Orange Umbrella! 💛 We love rewards and loyalty points too :D We passed your wonderful feedback over to the experience team :)

5 / 5 Share
Dec. 13, 2021

My company has been using Smile for a while and it has been a great investment in retaining customers and their customer service for an issue I had today was excellent! Would recommend this app to other stores for a rewards program

Store Using app Total reviews Average rating
Nail Techniques Almost 5 years 4 5.0
Developer Reply

Thank you for the kind feedback! 💛

5 / 5 Share
Dec. 13, 2021

Christian was super helpful explaining the referral side of the program. Very much appreciated his professionalism and help!

Store Using app Total reviews Average rating
Thryv Organics Over 1 year 7 5.0
Developer Reply

Thank you for the kind words about Christian! I know Christian takes great pride in his professionalism and ability to help merchants like yourself - we will make sure he sees this and gets a well-deserved 'pat on the back' 🤩 Until next time, take care! Kind Regards, Brandon - Merchant Experience Manager

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