Smile: Loyalty Program Rewards

it's a great little app, it was quick to set up and budget friendly, can not fault the customer service, happy overall

The app is great, customer service is also great!! Our customers are really enjoying earning and redeeming rewards, a great online and in store tool!

The app is great and I would give it 5 stars if it didnt have 1 glitch that they still have not fixed... If you use their referral program, there is NO way to prevent fraud. So that means, customers can create multiple emails and get the referral discount without ever being blocked. So customers are repeatedly using a referral discount on every order without the app stopping it or blocking it. So in the end, you end up losing more money than making money from the referrals. But the rewards portion part works great and has no issues!

This app is clean, easy to use, with tons of customizations. But the best part is the customer service. I typically enter a help chat looking for a workaround for app limitations, only to be left disappointed by general info responses. NOT AT SMILE. These are expert humans who get on board with your goals and propose the best solution. They think outside the box. Shoutout to Petrit who is hilarious and genius. Give that guy a raise ;)

The team at Smile were very attentive and helpful in assisting us to get the best out of the app, and enable more benefits for our customers.

Although I just started using the Free Plan the setup was super easy and no coding is required, great!

Very good app and service. A lot of our costumer use this. Our Team is really happy with it and also the costumer.

I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.

Great support for any issues that come up. Really great platform to test out and grow a rewards program in your store.

This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)

Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient. super support, sehr nett und hilfreich.

Awesome that this app is free. High quality and looks not cheap. Easy to set up and everything is shown. It is exactly what we needed, a good loyalty reward system.

always a perfect costumer service! i have a question, they answer quickly and find a way to help me.

I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)

Too expensive. Does anyone know a cheaper app? Too expensive for a small business. It's just the service they offer does not correlate to the price.

We have been using it to start our Rewards program for our customers. It's worked out well so far. The team at Smile were prompt in response when we reached out regarding some concerns and offered solutions which worked in our favor. Thanks Andrea and Lynn for your support.

J'avais un problème avec un exclusion de client lié à un tag, j'ai écris ma question dans le chat et c'était modifié en 5 minutes! SERVICE TRÈS RAPIDE ET COURTOIS!!

We have installed the free version to test before upgrading, its fantastic! Its super easy to install and use. I had a query, got a live response really quickly and their staff are always willing to assist. Very fast response time too.

Very helpful support. Beginner friendly. Unfortunately doesn't work with the Theme Expanse, yet. Maybe they can fix it.

My customers love this app! They are doing the word of mouth marketing for me, and it makes me so happy to incentivize people to recommend our products without a lot of clicks & fuss!