Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
Feedback
4,626
Reviews
Chart
#41
Shopify

All reviews

5 / 5 Share
Jan. 18, 2019

I know $59 to a new small business may seem hefty and alot, BUT I highly recommend this because the instant we launched this on our women's clothing boutique site as well as in-store, we saw immediate results! Our clients love the ease and use of this app, along with how well it integrates with Shopify. I love we can personalize/customize the look of it as well as how user friendly it is for those who may not be savvy with the latest technology how-tos. Give this app a try!

Store Using app Total reviews Average rating
OMONI BOUTIQUE Over 1 year 5 3.8
4 / 5 Share
Jan. 9, 2019

This is a great loyalty scheme. Set-up is very simple and well thought out and you can be live with a very nice looking program within 30 mins. It's also a good value app. Great support from the team too. Thanks!

Store Using app Total reviews Average rating
Aminoman 2 days 2 4.5
4 / 5 Share
Jan. 4, 2019

Super easy to set up and syncs really well! Do wish we could add more of our own REWARD points in the free version. Happy so far!

Store Using app Total reviews Average rating
Nina's Flying Needle 8 days 3 4.3
5 / 5 Share
Dec. 19, 2018

This app is helpful in getting customers involved in brand loyalty and earning points that goes toward $ and free merch. Thank you!

Store Using app Total reviews Average rating
Spruced Roost 3 months 3 5.0
5 / 5 Share
May 5, 2026

Love this app for so many reason. Intelligently use Shopify's admin interface, easy of user, many options for the price. This app, however, could be even better if the referral can take more than just first time referral. Extend the referral commission than it would be an enterprise app

Store Using app Total reviews Average rating
Nailsjobs by Zurno Almost 8 years 4 2.5
5 / 5 Share
Dec. 12, 2018

Smile is an amazing app with a lot of functionality to reward your customers. It integrates with other apps, so I can also reward people for leaving reviews through Stamped.io as well. While I haven't needed too much from them, their support has been amazing when I couldn't quite figure out what I was doing, they guided me to where I needed to be.

Store Using app Total reviews Average rating
4 / 5 Share
Dec. 5, 2018

I use this app for my customers to obtain points for loyalty and also for the referral incentive. It has been awesome. The only thing I dislike is that a lot of customers have internet explorer and when using that browser, they are unable to sign up by opening the rewards icon on our home page.

Store Using app Total reviews Average rating
P.S. Beads 2 months 2 4.5
5 / 5 Share
Dec. 1, 2018

I love this app! I can’t believe how easy it is to implement and use. I was really pleasantly surprised by how many features even the free plan has - it is fully operational. I had a family member test it out for me before I officially announced the launch and she loved how easy it was as a customer to sign up. As someone who isn’t overly techy she felt it was really intuitive. I just launched today, and I look forward to seeing how it impacts by return business. Thank you for making such a fantastic app!

Store Using app Total reviews Average rating
Whimsicals Paperie About 2 months 4 5.0
5 / 5 Share
Nov. 30, 2018

We were looking for ways to distinguish ourselves in the cosmetics sector. Since we can't at this time compete with the larger companies on marketing spend, we instead focus on building one-on-one, genuine relationships with anyone who's interested in their health and skincare. Smile was chosen an extension of our strategy to help us reward our clients for their loyalty and support. So far, we love their app, their customer service, and their super-impactful blog. Furthermore, it's helped us become successful at converting prospects since we can reward them just for joining our email list. We hope the keep up the great work for us merchants!!

Store Using app Total reviews Average rating
LeTellier Skincare 2 months 1 5.0
5 / 5 Share
Nov. 28, 2018

What a great app. There are so many products out there but this is by far the easiest and simplest for updating, viewing and simple metrics. I just wish there was a slightly cheaper option for small business like me. Thanks Louise

Store Using app Total reviews Average rating
Devine Oils 7 months 3 5.0
2 / 5 Share
Nov. 26, 2018

Customers received an email with notification of rewards but they say they can not use their points earned... so??? it is useless, doesnt work for its purpose

Store Using app Total reviews Average rating
Mr. MaskMan 11 months 3 4.0
5 / 5 Share
Nov. 21, 2018

I just started using the app today and any issue I had, there was fast help with positive solutions. Really good support team.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 19, 2018

One of the best apps and so simple for engaging with customers. I highly recommend this app big time.

Store Using app Total reviews Average rating
Vinyl Clothing Co. About 1 hour 1 5.0
5 / 5 Share
Nov. 12, 2018

Maggie helped me with my issue in lightning speed time. Great customer service, great app, and great people!! Just about to have it launched on our main site and we couldn't be more excited!

Store Using app Total reviews Average rating
Microbe Formulas™ About 2 months 3 4.3
5 / 5 Share
June 8, 2026

First class service from Shelby. Smile is a great app and powered by a great team. I've been using the app since 2018.

Store Using app Total reviews Average rating
Canine Athletes Over 7 years 9 4.3
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words about our app and our team! We really appreciate it 💛 - Smile Team✨

4 / 5 Share
Nov. 9, 2018

Simple to set-up and get going with minimal effort. Program set-up is quite flexible and you can pick and play with different options depending on what you want in your program (Only Referral, Rewards or combination) even in the Free version. An important improvement would be to able to send people a link to the rewards launcher/program page. Right now (as much as I can tell), the only way to tell people about the program is to tell them to go to the home page and click on the launcher instead of being able to send them a link which would be a lot more useful.

Store Using app Total reviews Average rating
Singal's 5 days 5 4.0
5 / 5 Share
Nov. 7, 2018

We've been using Smile for several months now at PNW Journey and we love it! We're seeing decent engagement and getting good feedback on our program. Smile is easy to setup and allows for lots of customization. The people that we've interacted with at Smile have all been great to work with. We highly recommend this rewards platform.

Store Using app Total reviews Average rating
PNW Journey 8 months 6 4.5
5 / 5 Share
Oct. 25, 2018

We love this program! It's very powerful and effective in actually getting people to sign up and use their rewards points. We've tried other reward programs, but are definitely happiest with Smile!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 22, 2018

Hell Yeahhhh ... This rewards program is awesome .. Generating LOTS of customer interest and interactions .. Even with just using the full features of the free plan we have generated a handful of sales and its only been live on our site for 3 days .. Cant wait to tinker with this and can not see any reason not to go for the paid option soon to utalise even more great features ..

Store Using app Total reviews Average rating
Rock n Romance 5 days 13 4.1
5 / 5 Share
Oct. 21, 2018

We are running an online cake store and just started using Smile weeks ago. Our customers are happy about it and they are encouraged to follow our social media (facebook and instagram) on top of purchasing. They love the loyalty program.

Store Using app Total reviews Average rating
Phoenix Sweets 25 days 8 4.4
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