Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,155
Reviews
Chart
#44
Shopify

All reviews

5 / 5 Share
Nov. 20, 2025

Very responsive and super helpful!

Store Using app Total reviews Average rating
The Hemp Farmacy Over 5 years 2 5.0
Developer Reply

Thank you so much for your kind words! We're so glad to hear that you found our team responsive and helpful. We truly appreciate you taking the time to leave a review! 😊 — Smile.io Team ✨

5 / 5 Share
Nov. 19, 2025

Erin from support was super helpful and so knowledgeable!

Store Using app Total reviews Average rating
SRSLY Health 5 months 6 5.0
Developer Reply

Thank you so much for the lovely review! We're thrilled to hear that Erin was so helpful and knowledgeable — we’ll be sure to pass along your kind words! 😊 - Smile.io Team ✨

5 / 5 Share
Nov. 19, 2025

Store Using app Total reviews Average rating
Specktrum 23 days 4 5.0
Developer Reply

Thanks for the 5-star rating! 🌟 Your support means a lot to us! - Smile.io Team ✨

5 / 5 Share
Nov. 18, 2025

Sehr guter Support !

Store Using app Total reviews Average rating
Z-RAM.net 11 days 2 5.0
Developer Reply

Vielen Dank für dein tolles Feedback! Es freut uns sehr zu hören, dass du mit unserem Support zufrieden bist. Wir wissen deine Rückmeldung wirklich zu schätzen! 😊 - Smile.io Team ✨

4 / 5 Share
Nov. 18, 2025

We use Shopify (Symmetry)for our women's fashion store and the Smile app works well for us. We recently requested help with accessing loyalty points more quickly at the till point and the Smile team provided swift and clear instructions. Thank you.

Store Using app Total reviews Average rating
Spirit Fashion UK Almost 5 years 2 4.5
Developer Reply

Thank you for your review! Our support team has reached out to see if there is anything else we can assist you with :) - Smile Team

5 / 5 Share
Nov. 18, 2025

Shelby Customer Support is awesome!

Store Using app Total reviews Average rating
Birch Robot 5 months 4 5.0
Developer Reply

Thank you so much for your kind words! 💛 We're thrilled to hear that you had an awesome experience with Shelby. We’ll be sure to share your lovely feedback! 😊 - Smile.io Team ✨

5 / 5 Share
Nov. 18, 2025

very good support team

Store Using app Total reviews Average rating
KAZOO 11 days 2 4.0
Developer Reply

Thank you so much for your kind words! We're so glad to hear that you had a great experience with our support team. Your feedback means a lot to us! 😊 — Smile.io Team ✨

5 / 5 Share
Nov. 18, 2025

Store Using app Total reviews Average rating
Terra Lava Coffee 21 days 1 5.0
Developer Reply

Thanks so much for the 5 stars! 🌟 Your support means a lot! — Smile.io Team ✨

1 / 5 Share
June 3, 2026

HORRIBLE QUE LIERAL TE FORCEN A PAGAR, UN ASCO. UNA COMPLETA LOCURA EL PRECIO PARA LO QUE OFRECE, RIDICULO

Store Using app Total reviews Average rating
Feel-Ink 11 months 6 2.3
Developer Reply

Hello! We've been eager to connect with someone from your team since you'd initially left your review with us. We're confident we can help with any refund concerns - and get more from your loyalty program. We'll reach out again and hope to hear from you there, Alex & Smile

5 / 5 Share
Nov. 17, 2025

Lynn was very helpful when I had a billing question :)

Store Using app Total reviews Average rating
HubCity Slaps 2 months 1 5.0
Developer Reply

Thank you so much for your kind words! We're happy to hear that Lynn was able to help with your billing question. We’ll be sure to share your lovely feedback with her! 😊 — Smile.io Team ✨

5 / 5 Share
Nov. 14, 2025

I am completely satisfied with Smile. The support Cole provided was exceptional. Setting up apps and programs on Shopify isn't my area of expertise, but Cole and the user-friendly Smile app guided me through every step. He also provided crucial best practices to ensure my loyalty program was launched successfully. I would recommend this program.

Store Using app Total reviews Average rating
Five Plus Protein 12 days 2 5.0
Developer Reply

Thank you so much for your thoughtful and detailed review! We're delighted to hear that you had such a great experience setting up your loyalty program and that Cole was able to guide you through the process so smoothly. We’ll be sure to share your kind words with Cole — they’ll mean a lot! 😊 We truly appreciate your recommendation and support. - Smile.io Team ✨

5 / 5 Share
Nov. 14, 2025

Great app to customize your Loyalty Rewards program. And the team is super helpful if you have any questions!!

Store Using app Total reviews Average rating
Toska Spa & Facial Bar 6 months 1 5.0
Developer Reply

Thank you so much for the wonderful review! We're so glad to hear that you’re enjoying customizing the loyalty program and that our team has been helpful along the way. We truly appreciate your kind words and support! 😊 - Smile.io Team ✨

5 / 5 Share
Nov. 14, 2025

Un grand merci à Ezra, le conseiller qui m'a permis de régler mon soucis en 30 sec.

Store Using app Total reviews Average rating
AKINOM About 1 year 2 5.0
Developer Reply

Un grand merci à toi pour ce super retour ! 💛 Nous sommes ravis d’apprendre qu’Ezra a pu t’aider aussi rapidement et efficacement. Nous lui transmettrons ton message, cela lui fera très plaisir ! 😊 - Smile.io Team ✨

5 / 5 Share
Nov. 13, 2025

Very good customer serivice! highly recommended

Store Using app Total reviews Average rating
Cars N Cards 12 months 2 5.0
Developer Reply

Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our customer service team. Your recommendation means a lot to us! 😊 - Smile.io Team ✨

4 / 5 Share
Nov. 13, 2025

Store Using app Total reviews Average rating
The Refillery Cochrane 9 months 1 4.0
Developer Reply

Thank you for your review! Our team have reached out to see if there is anything else we can assist you with :)

5 / 5 Share
Nov. 13, 2025

Straightforward app to use, and Erin is always there with helpful links and clear answers. I upgraded my plan today. My customers are showing more and more interest.

Store Using app Total reviews Average rating
Psylo Almost 8 years 2 5.0
Developer Reply

Thank you so much for sharing your experience! We're delighted to hear that Smile has been straightforward to use and that Erin’s support has been so helpful, we’ll be sure to share your kind words with Erin! It’s wonderful to know your customers are getting more engaged too 😊 - Smile.io Team ✨

5 / 5 Share
Nov. 12, 2025

Sweet App that does as it says on the tin - easy to setup with great support.

Store Using app Total reviews Average rating
Plum Organics Papamoa Over 4 years 2 4.5
Developer Reply

Thank you so much for your kind words! We're so glad to hear that Smile was easy to set up and that our support team could help make the experience even smoother. We truly appreciate your support and feedback! 😊 - Smile.io Team ✨

5 / 5 Share
Nov. 12, 2025

Store Using app Total reviews Average rating
Eden Rock Over 1 year 3 5.0
Developer Reply

Thanks so much for the 5 stars! Your support is greatly appreciated. 🌟 - Smile.io Team ✨

5 / 5 Share
Nov. 10, 2025

App is easy to use - from set up to activation with lots of really useful integrations! Support is fantastic - especially Shelby! - Quick to reply and so helpful, even when one question becomes two (or three!)

Store Using app Total reviews Average rating
ZippyJamz Over 3 years 4 5.0
Developer Reply

Thank you so much for your thoughtful review! 💛 We're thrilled to hear that Smile’s integrations have been useful for your business and that you’ve had such a positive experience with our support team — especially Shelby! 😊 - Smile.io Team ✨

5 / 5 Share
Nov. 6, 2025

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨

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