Smile: Loyalty Program Rewards

July 14, 2018

It's a very slick program, but definitely not right for my clientele. It was expensive (due to large customer database I had to be on the $600 plan) and I suspect it really is much more useful to people who are heavy on the email marketing (I'm not). I sell medical products and I think my customers saw it as too gimmicky. I have a high percentage of mobile sales and the widget was always in the way - a real problem on small screens. I reached out to my entire mailing list for feedback to see if they cared whether I kept it or not, and the only people that replied said to ditch it, that they had too many point programs to keep track of anyway. They found it too complicated to use. - I probably would have been more motivated to keep it if I could have had more options in terms of custom defined actions for point awards (beyond the fb/tw shares/likes).

Oct. 10, 2017

This app is awesome and so is their employee Maggie who answered all of my questions. It's 5/5 stars with her, 4/5 without. Update: I'm moving it down to three stars since there have been a number of issues, and we are waiting to hear back from the the support team on this. Maybe with prompt response and resolution it will go back to a 5 start review.

July 30, 2017

Lack of integration with MailChimp is disappointing

July 14, 2017

Is there anyway to change the language to spanish?

July 5, 2017

new to this app and shopify...$59 a month is too steep for a beginner

May 30, 2017

I hate that I can't update info on my phone! Otherwise works great

May 18, 2017

This is a mixed review. I absolutely loved it but very reluctantly had to uninstall. During the trial period I could not relocate the popup from the bottom right corner and it was obscuring important aspects of the store. Something had to go. I was not prepared to pay for the privilege of changing the display location. Technically, it's a fantastic app and absolutely superb. I would have eventually upgraded, but not for a simple reason like this. So please consider making Display Location a free feature. I would love to reinstall it. Thank you!!

April 15, 2017

Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of the positive reviews for the free version... In terms of how well it works we'll have to wait and see what happens! Fingers crossed....

April 2, 2017

Confusing at first but once you use it you can pick it up

March 29, 2017

wish there was more customization for the free account

March 24, 2017

cant say much for now, still testing app

Feb. 12, 2017

Just trying this app. At first look, it's very suitable.

Dec. 2, 2016

some hiccups along the way, but overall it's pretty easy. It looks good as well. I would like to know how to add points from my already created sets without exporting them again...

Aug. 30, 2016

Editing this review due to recent circumstances: Can no longer use this app due to a Javascript conflict. It is a great app, but willingness to actually fix the issue is lacking. Having to move to another provider because of it.

Dec. 2, 2014

You guys need to add a lot of things, analytics by customer and what time frames they signed up etc in addition to how many total people are signed up for the rewards program per your individual store and more background statistics on how the customers are interacting with the points they are using on a month-month basis. It would be nice to see which customers signed up which months and which customers got more points after a given month to align them with campaigns running on our site. NONE of this is available. Very plain, cut & dry rewards program.