Smile: Loyalty Program Rewards

This app is awesome and so is their employee Maggie who answered all of my questions. It's 5/5 stars with her, 4/5 without. Update: I'm moving it down to three stars since there have been a number of issues, and we are waiting to hear back from the the support team on this. Maybe with prompt response and resolution it will go back to a 5 start review.

Lack of integration with MailChimp is disappointing

I hate that I can't update info on my phone! Otherwise works great

Set up very easy, lovely user friendly interface that's made for real people - nicely done Sweet Tooth! However it's disappointing that you can't edit some really basic colour choices as part of the 'customise' process...unless you upgrade of course!! Almost deleted the App when I realised this as I feared the whole 'Free' thing would have too many limitations. But, persevered largely because of the positive reviews for the free version... In terms of how well it works we'll have to wait and see what happens! Fingers crossed....

Confusing at first but once you use it you can pick it up

wish there was more customization for the free account

cant say much for now, still testing app

It's nice app, and helpful in building customer loyalty

Pretty decent app but think they could make it better by implementing the following: 1) Allow customers earn points for tagging on Instagram. 2) Earn points for writing a product review. 3) Have more customization for what is being sent to the customer. Yes, I am currently on the basic plan but you should be able to at least change email colors to match your theme and update some of the verbiage. Example: "Congrats on purchasing ! " You should be able to change this verbiage - currently not able to.

Just trying this app. At first look, it's very suitable.

some hiccups along the way, but overall it's pretty easy. It looks good as well. I would like to know how to add points from my already created sets without exporting them again...

Editing this review due to recent circumstances: Can no longer use this app due to a Javascript conflict. It is a great app, but willingness to actually fix the issue is lacking. Having to move to another provider because of it.

You guys need to add a lot of things, analytics by customer and what time frames they signed up etc in addition to how many total people are signed up for the rewards program per your individual store and more background statistics on how the customers are interacting with the points they are using on a month-month basis. It would be nice to see which customers signed up which months and which customers got more points after a given month to align them with campaigns running on our site. NONE of this is available. Very plain, cut & dry rewards program.