All reviews

Rating Breakdown

  • 5
    88% (5,748 ratings)
  • 4
    8% (513 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (45 ratings)
  • 1
    1% (94 ratings)
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5 / 5 Share

March 1, 2024

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for leaving us a review! Angie & the Smile Support Team ✨

5 / 5 Share

Feb. 29, 2024

We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

Feb. 29, 2024

I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 29, 2024

Quick Support from Lynn ! Awesome app!

Store

LLBA CA

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating and kind words! We appreciate it πŸ’› -The Smile.io Team

5 / 5 Share

Feb. 29, 2024

Been using Smile for about 3 years now and I am still impressed every day. Great app and great service, thanks Smile team!

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share

Feb. 29, 2024

Support was super fast and friendly. Wonderful service

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share

Feb. 28, 2024

Awesome stuff

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are so glad you're enjoying the app!

5 / 5 Share

Feb. 28, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a 5-star rating, we truly appreciate it! πŸ’› -The Smile.io Team

5 / 5 Share

Feb. 28, 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share

Feb. 27, 2024

Karen helped me with setting up, she really was patient, and detailed. Thanks really, i was satisfied

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! We are glad Karen was able to help :) The Smile Team ✨

5 / 5 Share

Feb. 27, 2024

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! The Smile Team ✨

1 / 5 Share

Feb. 27, 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in [email protected]

Store

B-Fit

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience. Karen & the Smile team.

5 / 5 Share

Feb. 27, 2024

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! ✨ The Smile Team ✨

4 / 5 Share

Feb. 27, 2024

It is a very capable app and esasy to set-up, but it was not what the client required at a 100%, also tech support is a plus.

Store

Biolube

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! πŸ™ We have reached out via email to see if there is anything we can improve on. Smile Team

5 / 5 Share

Feb. 27, 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 27, 2024

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! The Smile Team ✨

5 / 5 Share

Feb. 26, 2024

Using app

Over 1 year

Total reviews

7

Average rating

3.9

Developer Reply

Thank you for your review! We hope you enjoy the app!

5 / 5 Share

Feb. 26, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving us a 5 star review! πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Jade & Smile Team ✨

5 / 5 Share

Feb. 23, 2024

Fast & helpful customer service

Store

Bubbsi

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 23, 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

Using app

Over 5 years

Total reviews

15

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ The Smile Support Team ✨