All reviews

Rating Breakdown

  • 5
    88% (5,748 ratings)
  • 4
    8% (513 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (45 ratings)
  • 1
    1% (94 ratings)
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4 / 5 Share

March 8, 2024

Using app

23 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your review. We really appreciate it. We have reached out via email to see if we can be of any further assistance. Best regards David

5 / 5 Share

March 7, 2024

Love this app. Customers enjoy it as well. David from support has been very helpful!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate it, and we agree David is awesome. Thanks again The Smile team

5 / 5 Share

March 8, 2024

Great solution and support for our retail fashion store.

Store

OutDazl

Using app

About 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Thank you so much for your review. We really appreciate it. Please reach out if there is anything else we can help with.

5 / 5 Share

March 7, 2024

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖

5 / 5 Share

June 9, 2024

Fantastic customer support! Fast response time.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

5 / 5 Share

March 6, 2024

The app works well and the support team is very helpful and accommodating!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind review!

5 / 5 Share

March 6, 2024

awesome application , thank you

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

5 / 5 Share

March 5, 2024

Great product and support. very easy to use.. come sign up at MyRubyLips.com

Using app

6 days

Total reviews

19

Average rating

4.8

Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

March 5, 2024

Andreandana was a great service rep.! Helped with all of my questions!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗

5 / 5 Share

Aug. 17, 2024

Excellent app with the support is fantastic

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

4 / 5 Share

March 5, 2024

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping. Have only had to contact support a couple of times and they've been great and extremely responsive.

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 5, 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

Using app

3 months

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for the kind words! We really appreciate it 🙏 Yours in Loyalty, ✨Joana - The Smile Support Team ✨

5 / 5 Share

March 5, 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

Store

NIASHA

Using app

Almost 4 years

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

5 / 5 Share

March 4, 2024

Fast, friendly, and professional support!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨

5 / 5 Share

March 4, 2024

Lisa Gallagher was extremely helpful in getting my questions answered!

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

March 4, 2024

Jade was very helpful! I did not expect a response so quickly and she answered all the additional questions I had!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share

March 3, 2024

Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!

Store

YCL

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review! I'm so glad I could help :D - Angie & the Smile Team ✨

5 / 5 Share

March 2, 2024

Top notch Customer service!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

March 1, 2024

Very easy to use and quick to get started! We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share

March 1, 2024

Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super

Store

Boïa

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team