Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,618
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
Sept. 24, 2025

amazing customer support, Erin was very helpful :)

Store Using app Total reviews Average rating
Celesty 15 days 4 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Joana 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Sept. 8, 2025

Store Using app Total reviews Average rating
URBAN2K Over 3 years 2 5.0
Developer Reply

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🙂

5 / 5 Share
Oct. 22, 2025

Great App! Great Customer Service!

Store Using app Total reviews Average rating
Starbond 6 months 7 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩

5 / 5 Share
Sept. 8, 2025

Great customer service

Store Using app Total reviews Average rating
Bennett Buddies 25 days 2 5.0
Developer Reply

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨

5 / 5 Share
Sept. 8, 2025

Very good experience with customer care , amazing team! very quick responses and very helpful!

Store Using app Total reviews Average rating
molisandco 2 months 5 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our Support Team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Sept. 8, 2025

Store Using app Total reviews Average rating
Isoflora Over 2 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Sept. 8, 2025

Excellent chat support, Erin was really helpful and knowledgeable. Thanks.

Store Using app Total reviews Average rating
The Good Wine Shop About 2 years 4 5.0
Developer Reply

Thank you so much for sharing your review! We also think Erin is excellent 😍 - Smile Team

5 / 5 Share
Sept. 6, 2025

I've previously used Smile.io in other stores and it is always a great experience! I love the ease of use and its functionality with my Shopify store. It is so easy to embed into my store and edit to how I would like for it to be.

Store Using app Total reviews Average rating
Ignitely 5 days 2 5.0
5 / 5 Share
Sept. 5, 2025

Helpful and understanding support team. Thanks Jade, for resolving my setup issue with the web platform changes.

Store Using app Total reviews Average rating
Fastachi About 1 month 9 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

4 / 5 Share
Sept. 5, 2025

Store Using app Total reviews Average rating
Yami Dance Shoes Over 4 years 2 4.5
Developer Reply

Thank you for your review! Our support team have reached out to see if there is anything else we can assist you with :)

5 / 5 Share
Sept. 5, 2025

Fast and friendly! <3

Store Using app Total reviews Average rating
South Philly Yarn and Craft About 1 month 2 5.0
5 / 5 Share
Sept. 4, 2025

I want to give special recognition to my rep - Cole for going above and beyond in helping me customize my loyalty program. It took many conversations and quite a bit of pivoting, but he never lost patience and consistently delivered solutions tailored to my needs. His dedication, professionalism, and outstanding customer service made the process successful. Truly 5-star support—I couldn’t be more grateful!

Store Using app Total reviews Average rating
Irresistible Boutique 5 months 1 5.0
Developer Reply

Thank you so much for the review, we really appreciate it 💖 Don't hesitate to reach out if you have any questions! - Smile Team ✨

5 / 5 Share
Sept. 4, 2025

Store Using app Total reviews Average rating
Milano Di Rouge About 4 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share
Sept. 4, 2025

efficient and fast after-sales service, thank you Erin for your responsiveness.

Store Using app Total reviews Average rating
Graindecafe About 4 hours 5 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Sept. 4, 2025

Ezra's responses were quick and accurate.

Store Using app Total reviews Average rating
ChowTaiSeng 10 months 4 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Ezra 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share
Sept. 3, 2025

Store Using app Total reviews Average rating
Bare Mum About 1 year 3 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

4 / 5 Share
Sept. 3, 2025

After a few emails bouncing around between agents, I finally got to Lynn. Once I explained the situation, she had me squared away in no time. If I’d gotten Lynn from the start, this would’ve been a no-brainer 5/5 — she’s the MVP here!

Store Using app Total reviews Average rating
Wild For Salmon About 2 months 6 4.8
5 / 5 Share
Sept. 3, 2025

Store Using app Total reviews Average rating
Basic Maintenance Over 1 year 5 5.0
Developer Reply

Thank you so much for taking the time to leave us this 5-star review! ☺️ - Smile Team ✨

5 / 5 Share
Sept. 2, 2025

Store Using app Total reviews Average rating
STB Boutique About 5 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

4 / 5 Share
Sept. 2, 2025

Great app and even the free version does what I need it to be.

Store Using app Total reviews Average rating
washme.ie Over 1 year 14 4.6
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