Smile: Loyalty & Rewards

Sept. 30, 2020

This app is completely amazing. It works as per our requirements in term of calculating points and other mathematics. Only thing that needs to improve is rather then displaying data on launcher -- which is also good. it shall also help to display certain data on page level over website. I hope the development team takes a soon attention on following points which shall be displayed on page level along with launcher... 1. total points earned till date 2. what coupon code you are eligible for and you can redeem 3. history of coupons used (redeem)

Sept. 27, 2020

Just started using this app and so far so good. I sm looking for a way to bring customers back to my store and create more of a community.

Nov. 19, 2020

Great customer service, a few technical niggles which I wish would be clearer. But they do seem to be doing everything they can to help.

Sept. 26, 2020

I use this app to help me build customer loyalty. The system integrates easily and functions well. Using the free plan is enough to get the job done and well.

Sept. 23, 2020

First time using this app and am still learning about what it can offer me as I go through it. My initial comment is that it is easy to navigate and I got the 'referral rewards' system up and running not long after installing the App. Will make more comments as I learn more. Great App so far that is easy to use!

Sept. 15, 2020

My only complaint about this app is that installing it significantly slowed down the load speed of my site - Google's page speed testing tool ranks my site as slow, and the majority of that time they attribute to loading Smile. Maybe if it was set up to load asynchronously it would help? If the load time issues could be resolved this app would be near-perfect.

Sept. 1, 2020

Bonne application, dommage de ne pas pouvoir la traduire completement en français, une partie du contenu est non modifiable... Sinon elle est bien pensé et facile à installer et prendre en main

July 26, 2020

This is a great app to have! I currently have the free version and it's helping me to collect customer emails and attract more traffic! I definitely recommend using it.

June 17, 2020

Caveat - I haven't launched this app yet and only have the free version. But it looks like I will be able to do everything I want to do and I will update the review afterward. One star off because customer service has limited hours and the app is just a little confusing about how to onboard existing customers. But I will update and I'm sure it will be 5 stars after I start using it.

June 13, 2020

Great app, launching your loyalty program its very quick, easy, and functional, but just works in English no other language so far.

June 5, 2020

The service level of their support I got was great and I got my problems resolved. Though their price is steep for some features that a lot of other services have for cheaper they are my number one pick for a points for customers option.

May 22, 2020

I've loved using Smile so far. It's easy to install and use. I love the amazing support they offer like tips on their blog. I've also received speedy help from the Team since I installed. Maggie was a gem to work with.

May 19, 2020

I used this app to get more customers and more sales. my customers were really happy with it. go download now. I enjoyed the part where I made more than $100 sales a day

April 15, 2020

I would like to use this app but I would like to know if I can change de lenguage to spanish and if the rewards points can be change for mexican pesos, thanks!

April 17, 2020

Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol. Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!

March 31, 2020

Really like the app, it would be great to see an option to reward customers for each review that they complete on a product that they have purchased. Is this possible for the future?

March 14, 2020

We are still new to the app and checking out the features at the free level for our customer. The user interface is simple and easy to use. I look forward to learning more about how this level of service can help us get started with providing our customers with a rewarding shopping experience.

Nov. 22, 2019

I used this app to help promote sales on my store. the response has been great . I highly recumbent this app for any serious store owner

Nov. 7, 2019

Still getting used to this app and learning the features. Great automation system which many customers have already stated the benefits they see.

Sept. 16, 2019

Love the app and what it stands for. We want to reward our customers and this is a great way to do it. Using the free version, there are two things that are keeping this from being a 5 star app in our use with it. We would love to reward our customers for leaving a review and that is unavailable to us at the moment. Second, during testing of the "Follow on [enter social media site here]", even if the user does not follow the page, the points are still awarded upon clicking on the button. Is there a way to audit and check against this? We want to make sure that we are rewarding for the outcomes we want to see for growth. Otherwise, great work! Look forward to hearing back soon.