Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,615
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
May 13, 2024

Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.

Store Using app Total reviews Average rating
Dominique Cosmetics Over 3 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
May 12, 2024

The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems. The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.

Store Using app Total reviews Average rating
Mmmm! Singapore 2 months 2 5.0
Developer Reply

Thank you for your review! We are so glad we've been able to help both your online and in store customers :)

5 / 5 Share
May 11, 2024

Andrea was very prompt and helpful with all my questions.

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
May 11, 2024

Joana helped and answered my questions quickly and clearly! Love this app so far!

Store Using app Total reviews Average rating
Me Time Groningen Over 1 year 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Feb. 5, 2026

Support was knowledgeable and quick to assist with issues.

Store Using app Total reviews Average rating
310 Nutrition About 9 years 13 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
May 10, 2024

We have been using Smile for over a decade. We have used them across platforms, name changes and through rough times. Best rewards platform out there. Support is awesome and spot on. Can't say enough good things about this app.

Store Using app Total reviews Average rating
Beadsofcambay.com Over 3 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
May 10, 2024

Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!

Store Using app Total reviews Average rating
Diane Kroe 17 days 6 5.0
Developer Reply

Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! πŸ’–

5 / 5 Share
May 9, 2024

Brilliant app. I've used for over a year now and it's a great way to get return custom. Great customer service too. Angie was friendly & super helpful. Highly recommend

Store Using app Total reviews Average rating
My Skinfood About 1 year 6 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🀩 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team

5 / 5 Share
May 9, 2024

Failed to log in my account and seeked help from team, thanks Hannah for getting back to me quickly and got follow up by Hannah the next day. Careful tentative service.

Store Using app Total reviews Average rating
FABULOVE 1 day 9 4.6
Developer Reply

Thanks for taking the time to leave a review! So glad to hear that Hannah was able to help you out with your login issues. We'll be here if there's anything else we can help with πŸ€“ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
May 8, 2024

Store Using app Total reviews Average rating
First Day Life Inc. Over 3 years 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! The Smile Team✨

5 / 5 Share
May 8, 2024

Joanna helped me a lot with my account. Thanks joanna!

Store Using app Total reviews Average rating
Developer Reply

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it πŸ’–

5 / 5 Share
May 7, 2024

excellent customer service. we are very happy with this program

Store Using app Total reviews Average rating
Magnolia Boutique 9 months 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ - Smile Team ✨

5 / 5 Share
May 7, 2024

Lynn was extremely helpful and responsive with a solution oriented mindset! So far we are very happy with Smile and hopefully more updates and additions will come out!

Store Using app Total reviews Average rating
Developer Reply

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it πŸ’–

5 / 5 Share
May 28, 2024

The app is great and the team adds even more value making sure you get the most out of it

Store Using app Total reviews Average rating
Wholly Market 25 days 2 5.0
Developer Reply

Thanks so much for leaving us a review! We're so glad to hear that you're enjoying the service that you've received from our team πŸ™‚ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
May 7, 2024

Store Using app Total reviews Average rating
REBL 11 months 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it πŸ™ - Smile Team ✨

5 / 5 Share
Oct. 23, 2024

Always very quick to answer any questions we have.

Store Using app Total reviews Average rating
eto 7 months 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Karen - Smile Team✨

5 / 5 Share
May 6, 2024

Store Using app Total reviews Average rating
nomsplus Over 2 years 6 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it πŸ™ - Smile Team ✨

5 / 5 Share
May 5, 2024

Service absolument impeccable, efficace, rapide, courtois !

Store Using app Total reviews Average rating
Le Monde de Cyno 5 days 3 5.0
Developer Reply

Merci beaucoup d'avoir pris le temps de laisser cet avis πŸ’– Ce fut un plaisir de vous aider! Lisa - Smile Team✨

5 / 5 Share
May 4, 2024

Set up could not have been easier, & everything has been smooth since day 1. It does exactly what it says it will do, & has not required me to spend any time checking up on it or fixing things like happens with so many other programs. We've also been very pleased with the response from the customers, they really enjoy the rewards program, & is a good way to keep your customers coming back to you. I recently reached out to support with some questions regarding compatibility with an order integration app, & the team at Smile went way above & beyond to be sure all of my questions were quickly answered & lend additional support to be sure I ended up with the result I needed :)

Store Using app Total reviews Average rating
Seedville USA Over 1 year 4 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ - Smile Team ✨

5 / 5 Share
May 3, 2024

Quick help and friendly staff!

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ - Smile Team ✨

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