All reviews

Rating Breakdown

  • 5
    90% (3,741 ratings)
  • 4
    6% (246 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (24 ratings)
  • 1
    2% (68 ratings)

Reviews with Text

  • 92% (3,797)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 15, 2025

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share

Sept. 15, 2025

Great service, fast and effective, props to Shelby!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Sept. 13, 2025

The whole Smile team was incredibly accomodating, making contact regularly and checking in to see how things were going. Amazing customer service!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩 - Smile Team ✨

5 / 5 Share

Sept. 12, 2025

As I relaunch my skincare business, the Smile rewards program makes it so much easier to connect with my customers and build lasting trust. As a new business owner it’s easy to use and my customer service rep was very kind and helpful.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Sept. 12, 2025

Super fast and helpful responses are always standard. Thanks Smile!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words! We're so glad we could help ☺️ - Smile Team ✨

5 / 5 Share

Sept. 12, 2025

We were having a technical issue that wasn't going to resolve quickly. Angie helped us find a work around that was easy and effective. We appreciate the prompt and friendly assistance!

Using app

12 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Angie 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Sept. 11, 2025

Using app

Almost 8 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share

Sept. 11, 2025

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have further questions. - Smile Team ✨

5 / 5 Share

Sept. 11, 2025

Ezra & Team were quick to deploy a bug fix to a small issue the app was having. Other than that the app is outstanding and full of cool features.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review and for all your kind words about the Smile app! We're so glad to hear that you had a great experience with Ezra and our support team 🤩 - Smile Team ✨

5 / 5 Share

Sept. 11, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it! - Smile Team✨

5 / 5 Share

Sept. 11, 2025

Eric is very helpful! The basic plan is already fulfilled most of the functions / features we are looking for.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words! We're so glad that Erin could help ☺️ - Smile Team ✨

5 / 5 Share

Sept. 11, 2025

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

5 / 5 Share

Sept. 10, 2025

Support was very great!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this 5-star review! ☺️ - Smile Team ✨

5 / 5 Share

Sept. 10, 2025

Fast and helpful advice

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂 - Smile Team ✨

5 / 5 Share

Sept. 10, 2025

Using app

Over 3 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share

Sept. 10, 2025

Very helpful and kind

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for taking the time to share your review! We're always happy to help 😍 - Smile Team

5 / 5 Share

Sept. 10, 2025

Erin was quick and helpful!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this 5-star review! We're so glad that Erin could help ☺️ - Smile Team ✨

5 / 5 Share

Sept. 9, 2025

Lynn was nice and very helpful. Thanks!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Sept. 9, 2025

Lisa was great and super helpful. All questions and concerns were answered!

Store

XDress

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Nov. 3, 2025

Jade helped me navigate several questions regarding the Loyalty VIP Tier system in Smile. She was very patient and gave me the information I needed without just handing me off to blogs/tutorials. Thank you!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this 5-star review! We also think Shelby is exceptional 😍🤩 Don't hesitate to reach out if you have further questions. - Smile Team ✨