All reviews

Rating Breakdown

  • 5
    91% (3,752 ratings)
  • 4
    6% (243 ratings)
  • 3
    1% (53 ratings)
  • 2
    1% (22 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 92% (3,796)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2025

Erin really went above and beyond to answer my questions. That's the best!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Oct. 13, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share

Oct. 13, 2025

Rápida y eficaz respuesta

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tomarte el tiempo de compartir tu reseña! Siempre nos complace ayudarte 😍 - Smile Team ✨

5 / 5 Share

Oct. 13, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💛 - Smile Team✨

5 / 5 Share

Oct. 29, 2025

We have used this App for several years and works great for us!

Using app

Almost 6 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💛 - Smile Team✨

5 / 5 Share

Oct. 10, 2025

Excellent customer service!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Oct. 10, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 - Smile Team✨

5 / 5 Share

Oct. 9, 2025

Using app

5 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for taking the time to leave us this 5-star review! We really appreciate it 😍🤩 - Smile Team ✨

5 / 5 Share

Oct. 9, 2025

Shelby was quick to respond and provided thorough step-by-step instructions that helped me successfully acheive my task. Thank you!

Using app

Over 8 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this 5-star review! We're so glad that Shelby could help ☺️ - Smile Team ✨

5 / 5 Share

Oct. 9, 2025

super helpful and quick customer service!

Store

Cleure

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this 5-star review 💖 We're so glad to hear that you had a great experience with our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Oct. 9, 2025

Very helpful, resolved my issue right away.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Oct. 8, 2025

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 💖 We really appreciate it ☺️ - Smile Team✨

5 / 5 Share

Oct. 8, 2025

Shelby was great

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this 5-star review! We're so glad that Shelby could help ☺️ - Smile Team ✨

5 / 5 Share

Oct. 8, 2025

Buen soporte

Store

Kissbel

Using app

About 2 months

Total reviews

16

Average rating

4.9

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Oct. 8, 2025

helpful, quick, fun in a way that allowed me to relax about the issue

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have any further questions. - Smile Team ✨

5 / 5 Share

Oct. 7, 2025

Customer service is outstanding. The team worked quickly to get someone to resolve an issue where the landing button had disappeared from my site, and were quick to respond to emails.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with our support team 🤩 - Smile Team ✨

5 / 5 Share

Oct. 7, 2025

Great customer service!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share

Oct. 7, 2025

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this 5-star rating 🤩 We really appreciate it! - Smile Team✨

5 / 5 Share

Oct. 7, 2025

It's not cheap for the higher plans (and ultimately you will need the higher plans to do this effectively), but they are an A+ for functionality and customer service. Always there to help and the app seamlessly integrates into your site - which is extremely important when you want to match the aesthetic of your brand. There are a few more customizations I would like to see (for example points awarded to X number of orders as opposed to amount in order value - so you can properly award customers for ordering often. I would like to see this in tiers, as well. Customer orders 10 times and they get to a special tier, as an example.) My guess is these features will eventually come. And ultimately if you are spending thousands on ads, this is nothing in comparison for the same sort of value for your business. So far, it's worth every dollar.

Using app

10 days

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words! We're so glad to hear that you've had a great experience with both our app and our support team 🤩 Don't hesitate to reach out in the future if you ever need anything! - Smile Team ✨

5 / 5 Share

Oct. 3, 2025

Jade was great! She addressed my concerns promptly and did what was necessary to make a customer happy. That's what I call customer service :)

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us this 5-star review! We also think Jade is great 😍🤩 Don't hesitate to reach out if you need anything further! - Smile Team ✨