Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,251
chart
#11
All reviews
Review RSS Feed
Jan. 19, 2024
quick customer service! Lynn has been extremely helpful navigating some customizations!
Thanks for leaving a review! We agree that Lynn is indeed helpful 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
April 24, 2025
Erin was so helpful with my query. I always find the app easy to use and customer service is so helpful :)
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Jan. 17, 2024
Great customer service
Thank you so much for taking the time to leave this review 💛 We are happy our support team could assist! -The Smile Team✨
Jan. 17, 2024
Great communication and feedback from Lisa on figuring out this new system :) Really appreciate it!
Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :) -The Smile Team✨
Jan. 17, 2024
Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Jan. 17, 2024
Simple and easy-to-use app. A great way of driving repeat custom with our customers. Support has been excellent, with any questions answered promptly and explained in words we can digest and understand.
Thanks for leaving a review! We're so glad to hear that you're enjoying Smile and find it easy-to-use :) Yours in Loyalty, The Smile Support Team
Jan. 17, 2024
Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)
Thanks for your kind words! I'm really glad we were able to help :) - Angie, Smile Team
Jan. 16, 2024
Very helpful and responsive customer service chat.
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Jan. 16, 2024
I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!
Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛 We are so delighted to hear that you have had great experiences with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨
Jan. 16, 2024
Great app! The team is efficient, understanding and really nice, don't regret using it!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Jan. 16, 2024
David was very helpful and so kind!
Thank you for your 5 star review! 🤩
Jan. 16, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 - Smile Team ✨
Jan. 16, 2024
Smile is simply the best Loyalty solution out there for Shopify. Great support
Thanks for the kind words about our app and our support team! They mean so very much :) Yours in Loyalty, The Smile Support Team
Jan. 15, 2024
The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!
Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :) Yours in Loyalty, The Smile Support Team
Jan. 15, 2024
Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Jan. 15, 2024
Definitely worth the automations and features ;-) Staff is friendly and helpful.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 14, 2024
So far, so good! Very straightforward and easy to use. Plus the customer service is fast, friendly and efficient! Highly recommend! :)
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Jan. 13, 2024
Great App Easy setup. Excellent customer service. Lynn has been most helpful!
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Lynn 🤩 Don't hesitate to reach out if you have any questions! 💖 - Smile Team ✨
Jan. 13, 2024
Excellent product and AMAZING support!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 12, 2024
We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨