Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,251
chart
#11
All reviews
Review RSS Feed
Jan. 29, 2024
Support is quick and Lisa was awesome! Would recommend!
Thank you so much for your kind words and for taking the time to leave this review 💛 It was a pleasure chatting with you! Lisa - Smile Team✨
Jan. 29, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Jan. 28, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Jan. 27, 2024
Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!
Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗
April 21, 2026
Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise. Update after years of using: The support is still as lovely as ever and I am very happy with the app. So glad new tiers were implemented, I am excited for me and my customers to keep on growing the community! Thank you for developing such a great app and listening to our feedback. :)
Thank you so much for taking the time to share this review - it was our pleasure to help you out! We're so glad you love the new plans as much as we do :)
Jan. 25, 2024
When I had a question the support was very good. I got an answer very quickly and the issue was easily resolved.
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Jan. 25, 2024
It's great! Very helpful customer support.
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
May 21, 2025
Always great service, thank you!
Thanks for your review! Please reach out if we can assist with anything :)
Jan. 24, 2024
I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!
Thank you so much for taking the time to leave this review! We really appreciate it! 🤩
Jan. 24, 2024
Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!
Thanks so much for your kind words! I'm so glad I could help :) Angie - Smile Team✨
Jan. 24, 2024
The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Jan. 24, 2024
Easy to work with for us and our customers
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Jade - Smile Team✨
Jan. 23, 2024
Andrea was so wonderful and helpful!! quit and great service.
Thanks for taking the time to let us know how helpful Andrea was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 23, 2024
Done. Great app and support from Brandon great.
Thanks for leaving us a review! Glad to hear that you found both Smile and Brandon's support to be great 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Nov. 8, 2024
I had a problem with my rewards icon covering key aspects of my shop chat feature on the mobile platform and Lynn provided me with all the info I needed to fix it. Thank you!
Thanks for taking the time to leave us a review! So glad Lynn was able to help you resolve the UI conflict you were experiencing 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 22, 2024
Lynn is great! The app is amazing! Has really helped my business continue to grow.
Thanks for leaving us a review! So happy to hear that Lynn was able to help you and that Smile has helped your business grow. This is what we're here for :) Yours in Loyalty, ✨ The Smile Support Team ✨
Jan. 20, 2024
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now. I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)
Jan. 20, 2024
loved the team, app and service, highly recommended
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Jan. 19, 2024
Great platform with a super helpful team. Our customers seem to love it!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨