Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,251
chart
#11
All reviews
Review RSS Feed
Feb. 6, 2024
Muy buena la atención
Using app
23 days
Total reviews
3
Average rating
5.0
¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖 No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas! - Smile Team ✨
Sept. 10, 2024
Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)
Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨
Feb. 6, 2024
outstanding customer support and big shout out to Maggie for her prompt responses and really go above and beyond to help me install extra features.
Thanks for taking the time to write this review and let us know how helpful Maggie was during your support experience with her! We appreciate the feedback and will be sure that she sees it 🫶 - Smile Team✨
Feb. 5, 2024
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Feb. 5, 2024
Agent responded timely and provided the information I needed really fast.
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you! Lisa - Smile Team✨
Feb. 4, 2024
easy to navigate!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Feb. 4, 2024
Excellent app!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 - Smile Team ✨
Feb. 3, 2024
She helped with information about the app.
Thanks so much for taking the time to leave a review! Don't hesitate to reach out if you have any questions. We're always here when you need us 🙌 - Smile Team ✨
Feb. 3, 2024
Great app, best features, and amazing support!
Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶 - Smile Team ✨
Feb. 3, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 💖
Feb. 2, 2024
Joana sorted out my issue out in seconds. Great service.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 2, 2024
The onboarding has been quick and easy, with plenty of communication for Brandon and the team at Smile.io. We are using the points for donations, rather than a discount and with the teams help we have been able to adapt the program to our needs and are happy with the results so far. Thanks, Hugo Happy Dog UK www.happydoguk.com
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 2, 2024
The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 1, 2024
Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Jan. 31, 2024
Hello, The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.
Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you! Lisa - Smile Team✨
Jan. 30, 2024
i like it and i want t use your upgraded plan but i cant afford it. if only there was a less expensive option that allowed all the benefits the free version doesnt have id be down.
Thank you for your 5 stars and honest feedback here! Our team has reached out to discuss your plan with you :)
Jan. 30, 2024
Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.
Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶 Yours in Loyalty, ✨ Smile Team ✨
Jan. 30, 2024
Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)
Thank you so much for your review, we really appreciate your kind words. Cheers Joana 🤩