Smile: Loyalty Program Rewards
All reviews
I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind. The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time. I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable. Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job I am now pleased with smile.io services and I look forward to using the app.
Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that π₯° Yours in Loyalty, β¨ The Smile Support Team β¨
excellent customer service!
Thanks so much for taking the time to leave a review! We really appreciate the kind words π - Smile Team β¨
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it π
Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!
Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that π₯° Yours in Loyalty, β¨ The Smile Support Team β¨
Joana helped a lot!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so π We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile π€ Yours in Loyalty, β¨ The Smile Support Team β¨ Show less
Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.
Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that π₯° Thanks for being our merchant these last 3 years! Cheers to more years to come π₯ Yours in Loyalty, β¨ The Smile Support Team β¨
I am amaze to use smile's amezing features. Thankyou
Thanks for leaving a review! So very happy to hear that you're enjoying our features π€ Yours in Loyalty, β¨ The Smile Support Team β¨
Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.
Thanks so much for taking the time to leave a review! We really appreciate the kind words π We are happy Andreandana and Joana could help :) Lynn - - Smile Team β¨
so helpful and easy to use!
Thanks for taking the time to rate us 5 stars! We really appreciate it π Lynn - Smile Team β¨
Lisa was really helpful and quick to respond to my questions about different rewards. Thanks again!
Thank you for your lovely review. We are happy that Lisa and Andrea were able to help. Lynn - Smile Team β¨
This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently. It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)
Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.π For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :) Lynn - Smile Team β¨
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it π
Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!
Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review π Yours in Loyalty, β¨ The Smile Support Team β¨
Love the app, Shelby with customer service was extremely nice & helpful.
! We really appreciate the kind words π Thanks for the review! Yours in Loyalty, β¨ The Smile Support Team β¨
Thanks so much for taking the time to leave us a review!
Amazing customer support. Really wanted to help me make the app work just for me!!!
Thanks for taking the time to rate us 5 stars! We really appreciate it π Yours in Loyalty, β¨ The Smile Support Team β¨
The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible. Special thanks to Lynn, Joana, Cole, Andrea, and Jade for the help!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team β¨
Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! π If you need any help, please do not hesitate to reach out.
With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.
Thanks for taking the time to rate us 5 stars! We really appreciate it π
Thank you so much for taking the time to leave this review π It was a pleasure assisting you!
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