Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,615
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
April 27, 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind. The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time. I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable. Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job I am now pleased with smile.io services and I look forward to using the app.

Store Using app Total reviews Average rating
DKS Natural Products About 15 hours 9 5.0
Developer Reply

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that πŸ₯° Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 27, 2024

excellent customer service!

Store Using app Total reviews Average rating
Wooden Table Baking Company About 1 year 4 4.8
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ - Smile Team ✨

5 / 5 Share
April 26, 2024

Store Using app Total reviews Average rating
Dyulokha 3 days 4 5.0
Developer Reply

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it πŸ’–

5 / 5 Share
April 26, 2024

Smile has been a great asset to our business. I reached out to them late the other night, and Lynn was able to respond quickly and resolve my issue fast. Great job, thank you!

Store Using app Total reviews Average rating
Love Olive Co Almost 4 years 10 4.8
Developer Reply

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that πŸ₯° Yours in Loyalty, ✨ The Smile Support Team ✨

4 / 5 Share
April 25, 2024

Joana helped a lot!

Store Using app Total reviews Average rating
Rastah 5 months 1 4.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so πŸ™ We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile πŸ€“ Yours in Loyalty, ✨ The Smile Support Team ✨ Show less

5 / 5 Share
April 25, 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

Store Using app Total reviews Average rating
NORDIC DISC GOLF Over 2 years 3 5.0
Developer Reply

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that πŸ₯° Thanks for being our merchant these last 3 years! Cheers to more years to come πŸ₯‚ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 25, 2024

I am amaze to use smile's amezing features. Thankyou

Store Using app Total reviews Average rating
A For Apothecary 12 days 1 5.0
Developer Reply

Thanks for leaving a review! So very happy to hear that you're enjoying our features πŸ€“ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 24, 2024

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Store Using app Total reviews Average rating
Beauty Box MΓ©rida About 2 years 7 4.4
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ We are happy Andreandana and Joana could help :) Lynn - - Smile Team ✨

5 / 5 Share
April 24, 2024

so helpful and easy to use!

Store Using app Total reviews Average rating
ALL THINGS PRESSED 38 minutes 2 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚ Lynn - Smile Team ✨

5 / 5 Share
March 3, 2025

Lisa was really helpful and quick to respond to my questions about different rewards. Thanks again!

Store Using app Total reviews Average rating
Drop The Label 10 months 3 5.0
Developer Reply

Thank you for your lovely review. We are happy that Lisa and Andrea were able to help. Lynn - Smile Team ✨

5 / 5 Share
April 24, 2024

This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently. It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)

Store Using app Total reviews Average rating
Bastiano Bonheiden 2 days 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.πŸ’– For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :) Lynn - Smile Team ✨

5 / 5 Share
April 24, 2024

Store Using app Total reviews Average rating
Hoop Culture About 6 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it πŸ’–

5 / 5 Share
April 24, 2024

Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!

Store Using app Total reviews Average rating
HMA Lab Supply Over 4 years 1 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review πŸ™‚ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
June 25, 2024

Love the app, Shelby with customer service was extremely nice & helpful.

Store Using app Total reviews Average rating
K-Carroll.com About 5 years 3 5.0
Developer Reply

! We really appreciate the kind words πŸ™ Thanks for the review! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
April 24, 2024

Store Using app Total reviews Average rating
Liquor Wine Cave 11 months 2 5.0
Developer Reply

Thanks so much for taking the time to leave us a review!

5 / 5 Share
April 24, 2024

Amazing customer support. Really wanted to help me make the app work just for me!!!

Store Using app Total reviews Average rating
Opie Way 2 days 1 5.0
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚ Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Oct. 2, 2025

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible. Special thanks to Lynn, Joana, Cole, Andrea, and Jade for the help!

Store Using app Total reviews Average rating
TechSpade About 2 years 8 5.0
Developer Reply

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
April 23, 2024

Lynn P was quick to respond to my questions and concerns. She was helpful with her step by step knowledge of getting me set up properly for my business.

Store Using app Total reviews Average rating
K'JanΓ©e Boutique 6 months 1 5.0
Developer Reply

Thank you so much for sharing, we are happy that we were able to help. We think Lynn is super awesome too! πŸ’– If you need any help, please do not hesitate to reach out.

5 / 5 Share
April 23, 2024

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Store Using app Total reviews Average rating
Perfectly Natural Soap Almost 5 years 12 4.8
Developer Reply

Thanks for taking the time to rate us 5 stars! We really appreciate it πŸ™‚

5 / 5 Share
April 23, 2024

Store Using app Total reviews Average rating
Cheese Grotto Over 5 years 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you!

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